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Hotel Museo Spa Casa Santo Domingo

4.5 star property
VIP Access

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Photo gallery for Hotel Museo Spa Casa Santo Domingo

Fitness studio
Fireplace
Exterior
Standard Room (All rooms are different)
Exclusive Suite, 1 King Bed (All rooms are different) | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
3a Calle Oriente No 28 A, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪8 min walk‬
  • Antigua Guatemala Cathedral
    ‪9 min walk‬
  • Santa Catalina Arch
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (All rooms are different)

Suite (All rooms are different)

Suite (All rooms are different)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Jetted Tub (All rooms are different)

Superior Suite, Jetted Tub (All rooms are different)

Superior Suite, Jetted Tub (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Spa Living (All rooms are different)

Standard Spa Living (All rooms are different)

Standard Spa Living (All rooms are different)

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite Spa Living (All rooms are different)

Superior Suite Spa Living (All rooms are different)

Superior Suite Spa Living (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (All rooms are different)

Standard Room (All rooms are different)

Standard Room (All rooms are different)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (All rooms are different)

Executive Suite, 1 King Bed (All rooms are different)

Executive Suite, 1 King Bed (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 King Bed (All rooms are different)

Exclusive Suite, 1 King Bed (All rooms are different)

Exclusive Suite, 1 King Bed (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (All rooms are different)

Deluxe Suite (All rooms are different)

Deluxe Suite (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (All rooms are different)

Junior Suite (All rooms are different)

Junior Suite (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (All rooms are different)

Deluxe Room (All rooms are different)

Deluxe Room (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (All rooms are different)

Executive Suite (All rooms are different)

Executive Suite (All rooms are different)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Museo Spa Casa Santo Domingo

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Hotel Museo Spa Casa Santo Domingo offers 132 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Museo Spa Casa Santo Domingo. During your stay, you're just a quick walk from Casa Santo Domingo Museum. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Fusion cuisine with garden views at El Refrectorio, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body scrubs, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Casa Santo Domingo Museum and 8 minutes by foot from Central Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Museo Spa Casa Santo Domingo offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Museo Spa Casa Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.
El Refrectorio - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
El Tenedor Del Cerro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Refrectorio
  • El Tenedor Del Cerro

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Ziplining

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 61 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 48.8 per day.
  • Cribs (infant beds) are available for USD 9.76 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Pet fee: USD 61 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 9.76 per day
  • Rollaway bed fee: USD 48.8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee of USD 45 per night for use of the sofabed.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Domingo
Casa Hotel Santo Domingo
Casa Santo Domingo
Casa Santo Domingo Antigua Guatemala
Casa Santo Domingo Hotel
Hotel Casa Domingo
Hotel Casa Santo Domingo Antigua Guatemala
Museo Spa Casa Santo Domingo
Hotel Museo Spa Casa Santo Domingo Hotel
Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala

Hotel Museo Spa Casa Santo Domingo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1005 reviews
Rating 8 - Good. 128 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Shaunta

Liked: Property conditions & facilities
I don’t agree with the rave reviews of this hotel.its okay. The property has museums and a nice spa but everything else is quite average. As a solo traveler on this trip, I found the staff to not be very friendly or helpful. The front desk sent me on a maze to find my hotel room, which I never found on my own. None of the staff I bumped into could tell me how to find the room either. Strange but I will stay at other hotels when I visit Antigua again.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just gorgeous!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and beds could be better Everything else is excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like sewer smell in some areas and just a little pricy.
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar

Stayed 1 night in Jan 2025

4/10 Poor

Jeff

Travelled with partner
Liked: Cleanliness, amenities
Very neat building, nice facilities. The spa was fantastic, MOST of the staff was lovely, the housekeeping staff and the service staff in the pool area and the spa were all lovely… however, front desk staff was a master class in poor hospitality… tried to settle food and beverage charges the night before an early departure so we could simply drop keys and depart in the am and was treated like a common criminal who couldn’t afford the room (that was already paid for) — they repeatedly requested to write my cc info down… on a notepad…seemed sketchy. inquired about coffee ahead of an early departure and was told it was impossible — only to arrive at the front desk area to find coffee…probably could’ve just told us there would be coffee ready at the desk. checkout took 20 minutes — making us late (this is why we tried to handle charges the night before). All in all a really neat building (worth checking out the space and having a drink) and event space looks amazing, but the hotel itself is lacking in the hospitality department. We did not feel welcome—and we were staying in one of the nicest suites on the property. Definitely can do better in Antigua. I rarely write reviews unless they are glowing, but the front desk staff in this place clearly profiled us as trash—we are respectful kind travelers who love a great hotel expensive or not. Disappointing.
Stayed 4 nights in Jan 2025

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is a very beautiful hotel. a little expensive but excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. The common areas are fantastic. Very well preserved Spanish architecture and vibe. Hallways are lined with art, archeological items, sculptures and plants. Our room was spacious and comfortable, well supplied with Occitane and Provence toiletries. Parking was very convenient but was a bit difficult to find without instructions or an address. The only downside was that our room was dark and did not have a view. However, it had access to the roof, which had incredible views.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled to a lot of Countries and stayed in a lot of Hotels. This is really an awesome place to stay:
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I wish we can have access to the sauna even if you are not getting a massage but other than that it was a great experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place that I will keep coming back to, always. It is my favorite hotel in Antigua, and one of the very best and amazing in the world.
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2025

2/10 Terrible

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon check-in, we were informed that there would be noise due to ongoing renovations. This is information that should be disclosed beforehand, as it can influence the decision to stay at the hotel. The purpose of our trip was to relax (which is why we paid for a room with a spa), but it turned out to be the complete opposite. Starting at 7:00 a.m., there was noise from an evangelical church, compounded by the renovation noise.
Stayed 1 night in Jan 2025

8/10 Good

Valentina, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Irving, Bayonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out favorite hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with kind and efficient staff. The room service and main restaurant were excellent. I only wish someone provided a tour of the facilities, I am sure we missed much of the art and learned from a couple staying offsite that they have a sister hotel with restaurant in the mountains
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Dec 2024

10/10 Excellent

Sherwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily my favorite place to stay in Antigua. It's five star all the way around. And the mountain top property (Serra) is also a must visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Colleyville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and parking is very safe underneath the hotel. Rooms are very clean and you can't hear your next door neighbors at all. Walkable to all of the local restaurants and shops. We had the breakfast buffet on Sunday morning and it was huge with lots of great options to eat. My husband used the workout room one afternoon next to the pool. The kids played in the pool and we visited a few of the museums at the resort. Friday night they had a wedding outside and the band played till midnight. It was quiet on Saturday night. Beautiful property and lots of history.
Stayed 4 nights in Dec 2024

6/10 Okay

Deanna, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024