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"The rooms were new, well finished and decorated. The hotel decor overall was stunning, finished to high standards in a modern design. However, this ho ... " More

By a verified traveller on Wed 26 Aug 2020

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Room, Multiple Beds (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Multiple Beds (4 Twin Beds)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Room, Multiple Beds

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree By Hilton Antalya City Centre. During your stay, you'll be within walking distance of Antalya Clock Tower. Features include free WiFi in public areas and free self-parking, plus 2 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Gao Club
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with deep-tissue massages, body wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Hadrian's Gate and a few minutes from Antalya Clock Tower
  • Airport shuttle service available for a fee

DoubleTree By Hilton Antalya City Centre ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree By Hilton Antalya City Centre

Everyone (2)
3 out of 5
The rooms were new, well finished and decorated. The hotel decor overall was stunning, finished to high standards in a modern design. However, this hotel really fell in terms of service. When we arrived, no one greeted us at the cab or even helped us unload our suitcases. We don't normally mind, but when you opt for a 5* hotel, you expect the 5* standards of service. Check in was quick, but no induction provided whatsoever. Which meant we had to find out ourselves about the amenities that were available in the hotel. We asked for the sofa bed in the room to be set up but this was not done so. We asked several times until a final phone call was made at 10.30pm asking for them to come and do it ASAP as we had been waiting and had 2 children who were waiting to sleep. Breakfast was mediocre, not many options and it was the same thing everyday. It was served to you by very disgruntled employees. You weren't seated at your table, but expected to find one and seat yourself, which is fine but then no one served us or asked us what drinks we would like for at least another 20 minutes. By the time we came back with our breakfast, a few occasions when we had breakfast without the kids, our tables were then taken by others as there was no way to distinguish which table was available or not. Rooms weren't cleaned to the standards we are used to, they just made beds and changed towels if we asked. The room wasn't hoovered or tidied otherwise. It's such a shame and a let down for Hilton.

Posted by , from London on 26 Aug 2020

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Comment from Hotel Management

27 Aug 2020 by DTBH ANTALYA CITY CENTRE

Dear Guest, First of all, thank you for choosing DoubleTree by Hilton Antalya City Center in your stay. Your evaluations will motivate us to take our service quality to the next level. We sincerely would like to inform you that we will be happy to welcome you to our hotel again. Regards,

4 out of 5
Room and condition were great: spacious, comfortable and clean. The hotel is very new (opened August 2019) and some things were not smooth, e.g. cleaning service paid no attention to green light (5 hours on but no one cleaned the room until requested by phone). Quality and selection of breakfast was not as good as in other 5-star hotels in Antalya, maybe worth 2 or 3 stars. Strange welcome at check-in: "Welcome dear guest, but you are not allowed to bring food into the hotel for health and safety reasons(!); if you do it will be removed at the door!"

Posted by on 16 Sep 2019

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1 out of 5
They don't allow any external food and drink in the rooms including drinking water which is confiscated at reception. Terrible

Posted by on 24 Aug 2019

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4 out of 5

Posted by on 21 Aug 2020

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Comment from Hotel Management

22 Aug 2020 by DTBH ANTALYA CITY CENTRE

Dear Guest, First of all, thank you for choosing DoubleTree by Hilton Antalya City Center in your stay. Your evaluations will motivate us to take our service quality to the next level. We sincerely would like to inform you that we will be happy to welcome you to our hotel again. Regards,

About the DoubleTree By Hilton Antalya City Centre

Location Adnan Menderes Bulvari No 61 Etiler, Antalya, 7101

Property Features

DoubleTree By Hilton Antalya City Centre offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 16896 square feet (1570 square metres) and includes conference space. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury DoubleTree By Hilton Antalya City Centre. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Antalya hotel is smoke free.

  • 149 guestrooms or units
  • 2 bars or lounges
  • 16896 sq ft of conference space
  • 1570 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

DoubleTree By Hilton Antalya City Centre offers 149 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Gao Club – This cocktail bar specialises in Asian cuisine and only serves light fare.

Ocean Bar – On-site lobby lounge. Open 24 hours. Open daily.

Sage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Health or beauty spa nearby

Spa Services

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

DoubleTree By Hilton Antalya City Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 80 to 120 for adults and EUR 50 to 100 for children
  • Airport shuttle fee: EUR 225 per vehicle (one-way, maximum occupancy 7)
  • Valet parking fee: EUR 5.00 per day
  • Late check-out fee: EUR 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Antalya City Centre
  • DoubleTree Hilton Antalya City Centre Hotel
  • Hotel DoubleTree By Hilton Antalya City Centre Antalya
  • Antalya DoubleTree By Hilton Antalya City Centre Hotel
  • Hotel DoubleTree By Hilton Antalya City Centre
  • DoubleTree By Hilton Antalya City Centre Antalya
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Doubletree Hilton Antalya City
  • DoubleTree By Hilton Antalya City Centre Hotel
  • DoubleTree By Hilton Antalya City Centre Antalya
  • DoubleTree By Hilton Antalya City Centre Hotel Antalya

You should know

  • The seasonal pool will open in June and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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