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"Nice new hotel. Need to train your staff though. Food is great, variety of amusement. " More

By a verified traveller on Thu 22 Aug 2019

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Standard Triple Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Aydinbey Queen's Palace & SPA - All Inclusive, you'll be within walking distance of Belka Golf Club. Free breakfast, free WiFi in public areas and a free manager's reception are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with garden views at Main Restaurant, one of the property's 3 restaurants and 5 bars/lounges
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Carya Golf Club and a few minutes from Antalya Golf Club
  • Free beach shuttle service

Aydinbey Queen's Palace & SPA - All Inclusive ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Aydinbey Queen's Palace & SPA - All Inclusive

Everyone (1) Couples (1) Family (2)
4 out of 5
Nice new hotel. Need to train your staff though. Food is great, variety of amusement.

Posted by on 22 Aug 2019

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Comment from Hotel Management

13 Oct 2019 by Aydınbey Groups

Hello Dear Guest, We hope that next year your experience will be better and we will make all posibble for that. Best Regards.

1 out of 5
Attrape touristes

Posted by on 11 Jul 2024

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Comment from Hotel Management

23 Jul 2024 by Guest Relations Department

Dear Hamdi,Thank you very much for your rating about our hotel. We wish you all the best and are hoping to welcoming you again at our hotel.Best RegardAydınbey Queen’s Palace&Spa Guest Relations Department

4 out of 5
Reinigung muss verbessert werden. Buffet immer das gleivhe zum essen

Posted by on 4 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by Guest Relations

Dear Jariely Aribel Santana,Thank you for choosing our hotel for your holiday and for making the review.We forwarded your comments to the responsible departments and necessary steps have been taken. Kind regards and looking forward to meeting you again.Aydınbey Queen’s Palace&Spa Guest Relations Department

2 out of 5
Es fand während des Aufenthalts ein Staatskongress in Belek statt, weshalb sich dann 850! Polizisten und Angehörige des Militärs einquartierten. Diese gingen teilweise mit Dienstwaffe und Gewehr an den Pool und ans Meer. Ein Gefühl von Sicherheit hatten wir überhaupt nicht. Des Weiteren ist das ein Familienhotel. 850 junge mit Testosteron geladene und bewaffnete junge Männer tragen nicht positiv zum Klima bei. Wir konnten nichts weiter mehr als im Hotel schlafen. Es war grauenvoll!! Bitte um Stellungnahme des Hotelmanagement und Entgegenkommen.

Posted by on 18 Jun 2021

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Comment from Hotel Management

30 Jul 2021 by Queens

Hallo , Es tut uns leid für die Probleme, die Sie haben. Ihre Beschwerden werden an die zuständigen Stellen weitergeleitet. Danke für Ihre Rückmeldung. Mit allem Respekt.

2 out of 5
Keine Möglichkeiten am Abend immer alles so früh fertig

Posted by on 21 Oct 2019

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About the Aydinbey Queen's Palace & SPA - All Inclusive

Location Besgöz Cad, Kadriye, Serik, Antalya 07525

Renovations + Closures

The property is closed between 1 November and 31 March.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and select beverages included
  • Basic alcoholic drinks included
  • In-room minibar (non-alcoholic beverages included)
  • Dining availability is limited at one or more venues
  • Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Children's club

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Service charge included
  • Number à la carte or gourmet meals - 1
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Minibar drinks - restrictions apply
  • Kids club included
  • Fitness facilities included
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium or imported alcoholic drinks
  • Limited meals offered through room service
  • Minibar (only non-alcoholic drinks included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Onsite live performances included

Property Features

Aydinbey Queen's Palace & SPA - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. A private beach is featured. Aydinbey Queen's Palace & SPA - All Inclusive offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Event space at this property measures 5188 square feet (482 square metres) and includes conference space. A nightclub, a fitness centre, and spa services are also featured at the family-friendly Aydinbey Queen's Palace & SPA - All Inclusive. Smoking is allowed in designated areas at this Serik property.

  • 1 building
  • 400 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 5188 sq ft of conference space
  • 482 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Aydinbey Queen's Palace & SPA - All Inclusive offers 400 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 27-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Serik property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.

Main Restaurant – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Yihe Yuan A'la Carte – Overlooking the pool, this theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

L’Olive A'la Carte – Overlooking the pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Lounge Bar – On-site bar. Open 24 hours. Open daily.

Queen's Lobby Bar – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Bowling alley on site
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Beach shuttle service is available in front of the hotel every 20 minutes from May 15 to October 31

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aydinbey Queen's Palace & SPA - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Security system
  • Debit cards not accepted
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke detector
  • Service animals not allowed
  • Renewable energy source - solar

Hotel Names

  • Aydinbey Queen's Palace All Inclusive
  • Aydinbey Queen's Inclusive
  • Aydinbey Queen's Palace SPA All Inclusive
  • Aydinbey Queen's Palace & SPA - All Inclusive Serik

You should know

  • The seasonal pool will open on 01 April and close on 31 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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