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4.0 out of 5

"We booked for 4 days but not even one day they cleaned the room Or change the bed sheets " More

By a verified traveller on Fri 22 Sep 2023

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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (4)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Twin Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 3 Max

Shared Dormitory, Women only (4)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Bed in a female 8 dorm

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Quadruple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Via Amsterdam - Hostel. During your stay, you'll be within walking distance of Johan Cruyff Arena. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ziggo Dome and a few minutes from Johan Cruyff Arena

Via Amsterdam - Hostel ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Via Amsterdam - Hostel

Everyone (16)
5 out of 5
We booked for 4 days but not even one day they cleaned the room Or change the bed sheets

Posted by on 22 Sep 2023

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Comment from Hotel Management

7 Oct 2023 by VIA Amsterdam

Heyhey Kalyan,Thank you for your review! We are sorry to hear that the cleanliness didn't meet your expectations. Please don't hesitate to inform our staff at reception about cases like this. They are more then happy to provide you from a more comfortable and clean stay! All the best, Team Via.

5 out of 5

Posted by on 5 Sep 2023

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Comment from Hotel Management

28 Nov 2023 by Team Via

Thank you for your excellent review! We hope to have you back for another stay soon!All the best,Team Via

5 out of 5
-

Posted by on 1 Feb 2022

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5 out of 5
After inadvertently booking into a hostel I was overwhelmed with the high standard of this place. The staff were friendly and extremely helpful. The bedrooms were spotlessly clean. The food was very good. The downstairs communal kitchen was clean and well appointed. Entertainment was provided every night appealing probably to exchange students. Plenty of table and board games. I have stayed in hotels that were not as nice as this for a far higher price. My best wishes to the staff.

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Nathalie

Hi, Thank you for your review. Good to hear you had a great time here. Hope to see you soon.

4 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

2 Jun 2019 by Nathalie

Hi, Thank you for your review. Hope to see you soon.

2 out of 5
Évents, people and the style is great but the cleaning was a catastrophy. The bed sheets weren’t changed, it was dirty,

Posted by on 15 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Caolan

Hey, Thank you for your review. We are sorry to hear that you did not like the cleaning service we provide - sheets are only changed on request for reservations shorter than one week. We are glad you liked the events and people :) Best, Caolan

4 out of 5
Fortunate enough to have my own room majority of my stay I loved my time at the hostel, met so many people from so many places but also the option to watch a movie in the cinema room or read a book in the restaurant or even maybe lounging around In a hammock was great and very homey. Will definitely be returning. Just be aware of metro journey to city centre

Posted by on 13 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Caolan

Hey Byron, Thank you for leaving such a nice review! We are glad it felt homey here for you :) we hope you'll be back soon! Best, Caolan

1 out of 5

Posted by on 21 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Via Amsterdam

HI, Thank you for your review. May we ask you to send an e-mail with your feedback. We really like to know what happened and how we can improve

5 out of 5
The hostel is amazing. Very clean, good staff and comfortable. Isn't close to city centre, but have metro station very close and after midnight there are two options of bus.

Posted by , from Dublin on 11 Sep 2018

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Comment from Hotel Management

20 Sep 2018 by VIA Amsterdam - Sharon

Dear Diego, you are amazing too! Glad you liked our staff, cleanliness and felt comfy. In the night there are indeed 2 busses that will bring you back safely to our Ho(s)tel. See you soon?

5 out of 5

Staff

Friendly staff and well cleaned hotel. Very helpfull in directions and it was easy to convey my msg as they were good in english

Posted by , from manchester on 24 Sep 2017

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Comment from Hotel Management

7 Nov 2017 by Sofia

Hi, Thank you for writing us a review, we are glad that you found us helpful, that's our main concern. We hope that you will come again for another good experience at Via. Kind Regards

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Via Amsterdam - Hostel. For a fee, parking is available. This Diemen hostel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Built in 2017
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Diemen South Station (1.5 km / 0.9 mi)
  • Metro station: Venserpolder Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Via Amsterdam - Hostel offers 170 air-conditioned accommodations, with a hairdryer. This Diemen hostel provides complimentary wireless Internet access. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Dude – This restaurant serves lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests traveling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 12.50 per night
  • Rollaway beds are available for an additional fee
  • Towels fee: EUR 8.00 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Via Amsterdam Hostel Diemen
  • Via Amsterdam Diemen
  • Via Amsterdam
  • Via Amsterdam - Hostel Diemen
  • Via Amsterdam - Hostel Hostel/Backpacker accommodation
  • Via Amsterdam - Hostel Hostel/Backpacker accommodation Diemen

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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