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Max Hotel Amsterdam

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Max Hotel Amsterdam

Terrace/patio
Business centre
Interior
Property grounds
Property grounds

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Hemonystraat 7 sous, Amsterdam, 1074 BK
  • Heineken Experience
    7 min walk
  • Rembrandt Square
    12 min walk
  • Rijksmuseum
    14 min walk
  • Amsterdam (AMS-Schiphol)
    19 min drive

Room options

Basic Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room, 1 Double Bed (Basement)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Max Hotel Amsterdam

Hotel in Amsterdam, a short walk to Heineken Experience
This smoke-free hotel features tour/ticket assistance, a front-desk safe, and free WiFi in public areas. Other amenities include multilingual staff.
Max Hotel Amsterdam offers 21 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Max Hotel Amsterdam, you're just a quick walk from Heineken Experience. Features include free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Heineken Experience and Rembrandt Square
Max Hotel Amsterdam offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces.

This Amsterdam hotel is smoke free.

Languages

Arabic, Bulgarian, Czech, Dutch, English, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented at the time of check-in and must be valid. Guests with pre-paid reservations must be present at check-in. Customers who plan to pay for other guests' stay must contact the property in advance to provide documentation for authorization.
Luggage assistance can be provided (based on availability) for an additional fee.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Max Amsterdam
Max Hotel Amsterdam
Hotel Max Amsterdam
Max In Mokum Amsterdam
Max In Mokum Hotel Amsterdam
Hotel Max
Max Hotel Amsterdam Hotel
Max Hotel Amsterdam Amsterdam
Max Hotel Amsterdam Hotel Amsterdam
PH Hotel Oosteinde Economy Annex Building

Max Hotel Amsterdam Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 210 reviews" "
Rating 8 - Good. 69 out of 210 reviews" "
Rating 6 - Okay. 49 out of 210 reviews" "
Rating 4 - Poor. 27 out of 210 reviews" "
Rating 2 - Terrible. 35 out of 210 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Alicia

Disliked: Staff & service, amenities, property conditions & facilities
Above average.
Stayed 4 nights in Aug 2024

6/10 Okay

Paola

Travelled with family
Good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Rajat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Area is very good and easy to get about via tram. If you need water or food there is a Lidl across the road which is handy. Check in was easy as we landed late and on the day they give you a code to some key safes by the door. Major downside for me was they charge you €150 deposit before you arrive which is very cheeky! I've never had this at any hotel I've ever stayed in and as we were on a budget as it was this cut into our spending money and I wish it was clearer before at the time of booking because I would have looked elsewhere. I will say I did get it refunded back to my card that evening I checked out so didn't have to wait long to get it back but even still that's taking the Mick. The room.was very small but that was fine for us and the toilet was inside the shower but again that was fine. It was very very hot in the room and you can barely open the window and no fan was provided which would have made our nights sleep more comfortable. Overall I wouldn't stay again but the area is good and safe and the check in and out process was easy at least.
Stayed 2 nights in Aug 2024

8/10 Good

Stefan

Stayed 2 nights in Jul 2024

2/10 Terrible

Mohammad Saleem

Disliked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Stayed 1 night in Jul 2024

2/10 Terrible

Susan, Kilmarnock

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible TV didn't work, Room was in the attic with no lift 5 flights of stairs to climb with luggage, window handle was broken couldn't open room was boiling hot air con machine was disgusting with dust/dirt couldn't use it 😞😞
Stayed 1 night in Jul 2024

2/10 Terrible

Susan, Kilmarnock

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was top floor No lift TV didn't work, handle on Window was broken, very basic.
Stayed 1 night in Jul 2024

10/10 Excellent

Django

Liked: Cleanliness, staff & service
Great Staff!
The staff was INCREDIBLE! They did a wonderful job at anticipating needs & answering questions.
Stayed 3 nights in Jul 2024

4/10 Poor

Ellie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Smallest room with no air conditioning unlike advertised. Gave €150 deposit on check in and told would get €100 back, when checking out the staff were not going to give us this back until I asked. Can shower and poop at same time though so that’s fun
Stayed 5 nights in Jul 2024

8/10 Good

Glyn

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is what it says on the tin nothing more nothing less great area convenient and cheap
Stayed 2 nights in Jul 2024

10/10 Excellent

Madison

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You pay for what you get.
The room was ok for a one night stop over. Basic facilities that worked.
Stayed 1 night in Jul 2024

2/10 Terrible

Juliana

Stayed 4 nights in Jul 2024

10/10 Excellent

mohamed, Calgary

Stayed 2 nights in Jul 2024

10/10 Excellent

Benedito Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal!
The hotel is well located and very cheap compared to other ones in the neighborhood. I totally recommend it!
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcos

Travelled with family, Travelled with group
Excelent
Stayed 2 nights in Jun 2024

2/10 Terrible

Kenji

Disliked: Cleanliness, staff & service, property conditions & facilities
I never received my $150 deposit back after my stay. I was in contact with a hotel rep who assured me it would be returned but it’s been over a month and still no deposit.
Stayed 3 nights in May 2024

8/10 Good

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a few days decent room
Stayed 3 nights in Jun 2024

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, amenities
What a horrible experience. The Hotel Max should be called the Hotel Bare Minimum. The clerk could barely speak English & had no interest in being helpful. Other than a poorly cleaned / maintained coffee machine there are no amenities whatsoever. There is no elevator & the stairs are small and steep. The double room literally barely fits the double bed & a tiny table with no chairs. There is zero storage for clothes or anything else. The lack of air conditioning would make it very uncomfortable above 27C. But the most bizarre & negative aspect to the room is the toilet being actually located in the shower. The shower head mount was old and hung the shower head uselessly. My request to have the shower head mount repaired was completely ignored. We terminated our stay after 1 night and absorbed the cost of the 2 additional nights to find another place to stay. We found the Catalonia and it was the best decision we have ever made.
Stayed 3 nights in May 2024

2/10 Terrible

Brannen

Not be able to check in as I did not have the ID they did not refund my money and allow me to stay. How can I get a refund?
Stayed 4 nights in Jun 2024

8/10 Good

Daniel

Has rhe essentials in a prime spot.
Stayed 2 nights in Jun 2024