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"Hotel was clean and warm • room was large and pleasant • amenities were very satisfactory • all round a pleasing and enjoyable stay • just to say (not ... " More

By a verified traveller on Sun 09 Apr 2023

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Long Stay Room (SPECIAL PRICE!!)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Economy Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Hotel Zwanenburg, you'll be connected to a shopping centre and close to Sloterpark and Sloterplas. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes bicycles to rent
  • 14 minutes by car from Anne Frank House and 14 minutes from Leidseplein

Hotel Zwanenburg ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Zwanenburg

Everyone (11) Couples (1)
4 out of 5
Hotel was clean and warm • room was large and pleasant • amenities were very satisfactory • all round a pleasing and enjoyable stay • just to say (not a complaint) if your coming from the rail station there are no taxis and the walk is a bit long and somewhat confusing.

Posted by on 9 Apr 2023

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Comment from Hotel Management

25 Apr 2023 by Hotel zwanenburg

Thank you for your rate

1 out of 5
Where I fully appreciate the current situation around the world due to the Coronavirus and the difficulties hospitality companies face at the moment I was bitterly disappointed with this hotels attitude to customer service. We were obviously not able to travel due to government restrictions and fully appreciate our stay was booked as non refundable, however to be told that they were unable to offer a refund because they were still open for business as normal; which was clearly a lie because they had already cancelled their free transfer service between the airport and hotel which they advertised to provide, Also I can’t imagine that any of their facilities would have been open as normal due to their own current restrictions on social distancing. I just think that under the current circumstances they could have at least offered us the opportunity to rebook a stay later in the year by which we would have travelled to their hotel and spent our money at their hotel then, instead I will never use this hotel again.

Posted by on 23 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by Gijs

Dear guest, Being angry is not the right way, even here within our hotel families with children are affected. From one day to the next, people are out of work here and now they all have an uncertain future. We are surprised that most people are only thinking about themselves even in this hard time worldwide. You have chosen to book a non-refundable reservation so that you can be much cheaper, despite the knowledge that you could not cancel this reservation. But your reservation has already been canceled. For now, keep strong and stay healthy Kind regards, Hotel Zwanenburg.

5 out of 5

Lovely hotel with very friendly staff

Close to a supermarket and train station, lovely nice staff and nice rooms

Posted by on 11 Mar 2018

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2 out of 5
The owner was rude and yelled at us when we accidentally checked out 30 minutes late we had to pay for it. There seemed to be mold in the bathroom ceiling and the bathroom and the room looked and smelled dirty. The hall was dark and there was no elevator. The cleaning boy was nice. You had to walk 20minutes to get to the public transport. Some day we didnt get water during the day, the faucet stopped working. During the nights, there were loud pipe voices. During the days they did construction and it sounded like someone was hitting a pipe on the building. Some day the fire alarm went off for a minute for no reason. It was hard to get warm water in the shower.

Posted by on 6 Jun 2024

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Comment from Hotel Management

6 Jun 2024 by .Elias

The person you talked to wasn't the owner and he wasn't rude to you, the construction that was being done was actually maintenance for the hot water system, and the maintenance was accordingly announced, the person entered to let you know that your check out was due, since it was already 11.30 and we sent you a message that check out was at 11h. And also one of the staff members warned you for not sitting on the stairs of the emergency exit twice, but you did not listen to his request. You left the room in a very dirty condition, full of garbage in the room. Best Regards, Hotel Zwanenburg

5 out of 5
Bushaltestelle weit entfernt

Posted by on 5 May 2024

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Comment from Hotel Management

9 May 2024 by Hotel zwanenburg

Thank you

3 out of 5
La propreté des draps et des sols n'étaient pas au rdv. Le nettoyage général n'était pas assuré tous les jours. Uniquement changement de serviette et remise en état des draps. Le pommeau de douche est à revoir.

Posted by on 5 Nov 2019

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4 out of 5
Erittäin mukava henkilökunta, hotelli rauhallisella alueella.

Posted by on 31 Oct 2019

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4 out of 5

Posted by on 16 Aug 2019

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4 out of 5
Die dusche war nicht so gut und man hat lange gebraucht bis warmes wasser kam. Ansonsten war es gut.

Posted by on 21 Mar 2019

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5 out of 5
A 20 minutes d’amsterdam c’est un hotel très typique dans un quartier calme et agréable. La chambre etait très spacieuse et propre. Ils nous on même refait les lits lorsque nous étions partit la journée. Je le recommande vivement.

Posted by on 1 Jan 2019

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An arcade/games room, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Zwanenburg. Limited free parking is available on a first-come, first-served basis. This 3-star Zwanenburg hotel is smoke free.

  • 47 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Halfweg-Zwanenburg Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Zwanenburg offers 47 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Flat-screen television
  • Satellite channels
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Car recommended
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Hotel Names

  • Hotel Zwanenburg
  • Zwanenburg Hotel Noord Holland
  • Hotel Zwanenburg Hotel
  • Hotel Zwanenburg Zwanenburg
  • Hotel Zwanenburg Hotel Zwanenburg

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

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