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4.6 out of 5

"Very Cosy hotel Close to the Station. Friendly Staff, nice and relaxing lounge. Getting to amsterdam central is about 10mins drive and 20mins by metro ... " More

By a verified traveller on Sun 04 Feb 2024

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of citizenM Amsterdam South's great location. During your stay, you're just a quick walk from World Trade Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Guests have great things to say about the clean guestrooms and the location
  • 12 minutes by foot from RAI Exhibition and Congress Centre and a 3-minute drive from Van Gogh Museum

citizenM Amsterdam South ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Amsterdam South

Everyone (10) Couples (7) Family (2)
4 out of 5
Very Cosy hotel Close to the Station. Friendly Staff, nice and relaxing lounge. Getting to amsterdam central is about 10mins drive and 20mins by metro train. Bed is very comfortable but the room is small. All the controls necessary for the room, e.g blinds, curtains, TV, lights are all controlled via the ipad in the room.

Posted by on 4 Feb 2024

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Comment from Hotel Management

5 Feb 2024 by citizenM Amsterdam Zuid

Dear citizen Babajide,Thank you for your response and pleased to read that you have enjoyed your recent stay - following your comment on our rooms being on the smaller side;We can tell you everything about our awesome citizenM room in just SIX words: supersized essentials, nothing you don’t need.Yes, it’s really that simple. As simple as our room philosophy. Think about it – this is where you unwind, sleep, refresh, have fun, after a long day of travelling, working, shopping, sightseeing. You need an incredible bed with the world’s fluffiest pillows, a shower that kicks jetlag butt, a big TV loaded with stuff to watch, and superfast free Wi-Fi to upload photos or send some ‘wish you were here’ messages. You got it. And you know what else? It’s all super clean, quiet and cosy to being able having a good rest. We built this room thinking only of you.Our rooms can be controlled by the citizenM APP and the MoodPad – the dynamic duo that puts complete room control right under your swiping finger. Open and close the blinds... turn lights on and off. Set the temperature just right, surf TV channels and cast your own content via AirPlay or Chromecast. Order food and don't forget dessert.Play an in-room yoga video, or fall asleep to our exclusive Brainwaves soundtrack. Do whatever you want. Stay in bed.Guests taking a break from tech – don't worry, we've got wall switches too.Once again thank you for your response - wishing you safe onward travels.Kind regards from the entire team at

4 out of 5
Citizen M provides the essense of accommodation - everything you need is there and perfect. Plus the Amsterdam South facility is located between the Amsterdam Zentraal and the Airport, great to get to and from the airport, and on the Metro line 5, a few minutes from museums etc.

Posted by on 3 Dec 2019

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4 out of 5
I particularly appreciated the friendliness of staff.

Posted by , from Glasgow on 1 Oct 2019

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5 out of 5
I love your staff (especially Elton) he made me want to visit every week! Everything was perfect about the hotel too.:)

Posted by on 9 Jul 2019

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5 out of 5
The idea of having smart rooms through latest technology is a catchy point about this hotel. Staff is very friendly and will do anything to make your occassion like bday/anniversay more special. Looby is awesome where you can spend most of your day without going out.

Posted by on 11 Feb 2019

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5 out of 5
Great location just outside the bustling city. Rooms are perfect for a city break stay.

Posted by on 29 Dec 2018

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5 out of 5
Fantastic hotel that was in a great location for public transport. I would definitely recommend and will stay here again.

Posted by , from Glasgow on 26 Aug 2018

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4 out of 5
Pas trop fan de cette douche, et du wc dans la chambre Pas possible d'ouvrir les fenêtres.

Posted by on 30 Apr 2024

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Comment from Hotel Management

30 Apr 2024 by at citizenM Amsterdam Zuid

Cher citizen Dominique,Merci pour votre réponse et heureux de lire que vous avez apprécié votre récent séjour - suite à votre commentaire sur nos chambres étant plus petites ;Nous pouvons tout vous dire sur notre superbe chambre CitizenM en seulement SIX mots : des essentiels surdimensionnés, rien dont vous n'avez pas besoin.Oui, c'est vraiment aussi simple que cela. Aussi simple que notre philosophie de chambre. Pensez-y : c'est ici que vous vous détendez, dormez, vous rafraîchissez, vous amusez après une longue journée de voyage, de travail, de shopping, de tourisme. Vous avez besoin d’un lit incroyable avec les oreillers les plus moelleux du monde, d’une douche qui évite le décalage horaire, d’une grande télévision remplie de choses à regarder et d’une connexion Wi-Fi gratuite ultra-rapide pour télécharger des photos ou envoyer des messages « J’aimerais que tu sois là ». Tu l'as eu. Et vous savez ce qu'il y a d'autre? Tout est super propre, calme et confortable pour pouvoir se reposer. Nous avons construit cette pièce en pensant uniquement à vous.Nos salles peuvent être contrôlées par l'application CitizenM et le MoodPad – le duo dynamique qui place le contrôle complet de la salle juste sous votre doigt. Ouvrez et fermez les stores... allumez et éteignez les lumières. Réglez parfaitement la température, surfez sur les chaînes de télévision et diffusez votre propre contenu via AirPlay ou Chromecast. Commandez de la nourriture et n'oubliez pas le dessert.Regardez une vidéo de yoga dans la chambre ou endormez-vous au son de notre bande-son exclusive Brainwaves.La température dans la pièce peut être contrôlée via le moodpad de 18,5 degrés à 24 degrés Celsius - désolé, vous n'en avez pas été informé.Invités prenant une pause dans la technologie : ne vous inquiétez pas, nous avons également des interrupteurs muraux.Notre hôtel étant le 2ème hôtel CitizenM, les salles de bains sont conçues avec une douche et des toilettes au milieu de la chambre. Cependant, les murs sont en verre dépoli, donc rien ne sera pleinement visible. Si vous vous sentez encore un peu nu, nous disposons d'un rideau pour séparer la pièce du lit si vous avez besoin de plus d'intimité. L'hôtel ouvert après le nôtre dispose d'une douche et de toilettes séparées dans les chambres. Nous exploitons actuellement 33 hôtels et nous vous recommandons vivement d'essayer le nouveau design des salles de bains lors de votre prochain voyage.Encore une fois merci pour votre réponse et je vous souhaite un bon voyage.Cordialement de toute l'équipe

5 out of 5
Alles i.o

Posted by on 25 Mar 2024

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Comment from Hotel Management

27 Mar 2024 by team citizenM Amsterdam Zuid

Dank citizen Sacha fijn om te lezen dat alles naar wens was. Hopelijk mogen we je snel nogmaals verwelkomen.Met vriendelijke groet

4 out of 5

Posted by on 7 Jan 2024

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Comment from Hotel Management

26 Jan 2024 by from the entire team at citizenM Amsterdam Zuid

Dear citizen Andre,Thank you for your response and delighted to read that you did enjoy your recent stay. We would be keen to hear your recommendations for improvement to further enhance our services and facilities.Wishing you safe onward travels for now. Kind regards

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Amsterdam South also features multilingual staff, coffee/tea in common area, and express check-in. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 6 levels
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam RAI Station (2.1 km / 1.3 mi)
  • Metro station: Prinses Irenestraat Stop (0.2 km / 0.1 mi)

Room Amenities

CitizenM Amsterdam South offers 215 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • iPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

CanteenM – On-site bar. Open 24 hours. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - NL8192.82.212.B.03

This property accepts major credit cards and credit/debit cards; cash is not accepted

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests should be aware that this property’s guestrooms have integrated bathrooms with transparent glass walls.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is NL8192.82.212.B.03. This property accepts credit or debit cards, major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property mobile app recommended for guests
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property mobile app name CitizenM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • State tax ID - NL8192.82.212.B.03

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 per person
  • Late check-out fee: EUR 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM
  • citizenM Amsterdam City
  • citizenM Amsterdam City Hotel
  • citizenM Hotel
  • citizenM Hotel Amsterdam City
  • Hotel citizenM
  • Hotel citizenM Amsterdam City
  • Citizenm Amsterdam City Hotel Amsterdam
  • Citizenm Hotel Amsterdam
  • citizenM Amsterdam South
  • citizenM Amsterdam South Hotel
  • citizenM Hotel Amsterdam South
  • citizenM Amsterdam South Amsterdam
  • citizenM Amsterdam South Hotel Amsterdam

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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