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Gerasa Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gerasa Hotel

Lobby lounge
Seasonal outdoor pool
Junior Suite | Living room
Deluxe Twin Room
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Queen Rania Street, Amman, Amman Governorate, 11821
  • University of Jordan
    7 min walk
  • King Hussein Cancer Center
    14 min walk
  • Tlaa Al Ali Hospital
    4 min drive
  • Amman (AMM-Queen Alia Intl.)
    57 min drive

Room options

View all photos for Gerasa Executive Room

Minibar, in-room safe, desk, blackout curtains

Gerasa Executive Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Gerasa Hotel

Amman hotel in Al Jubeiha with free valet parking and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour business center and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, a seasonal outdoor pool, and a business center are onsite.
Gerasa Hotel offers 60 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Amman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they enjoy the room service at Gerasa Hotel. During your stay, you're just a quick walk from University of Jordan. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Garden View
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of University of Jordan and Jordan University Hospital
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Gerasa Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Amman hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Garden View - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JOD 7 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Garden View

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gerasa Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JOD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JOD 7 per person
  • Airport shuttle fee: JOD 35 per vehicle (one way)
  • Rollaway bed fee: JOD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Gerasa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pets and service animals are not allowed on site.

Property is also known as

Gerasa Hotel Amman
Gerasa Amman
Gerasa Hotel Hotel
Gerasa Hotel Amman
Gerasa Hotel Hotel Amman

Gerasa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhanna, Indio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, honest staff! You can check in at 12:00 Very clean Elegant Will come back Great price
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
We were on a guided tour and this was the hotel they chose for us. It is a great location near many restaurants and across from the university of Jordan. We were very comfortable and pleased.
Stayed 1 night in Feb 2024

10/10 Excellent

Aymen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the buffet dinners, one needed to purchase all beverages (Muslim country, no alcohol). I am referring to water, juice, coffee or tea.
Stayed 2 nights in Sep 2022

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good location & surrounded by a lot of services & fast food restaurants
Stayed 2 nights in Jun 2022

6/10 Okay

ATA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
3 stars at least.
People were very nice and friendly and helpful, but the bathroom was disappointing: broken soap holder; poorly cleaned shower, problems with the water in the sink.people were smoking in the rooms and the hall stank. Definitely not a 4 star hotel
Stayed 5 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area too much construction and traffic but at all the staff and reception very smart
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was there was no flannels to wash my body with
Stayed 3 nights in Jul 2019

8/10 Good

Manickaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 5 nights in Jun 2019

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had no problems with the service which was good.
my first trip to amman was excellent as was the stay at gerasa hotel.hotel was kept clean and tidy and I will be back in june,
Stayed 7 nights in Apr 2019

8/10 Good

Devina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for a short stay
The hotel is decent, the room was clean and comfortable. The breakfast spread was also good and the staff friendly and helpful. My only complaint is that smoking was permitted in common areas. I guess this is just a thing in Jordan which you have to live with. But as a person with asthma it wasn’t awesome. There were lots of fast food restaurants in the area but it’s not particularly close to central Amman.
Stayed 2 nights in Dec 2018

6/10 Okay

Janette, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A car to pick us up at the airport was booked with the hotel via email on 19/8/18. We have the confirmation email with us. No one was there and when we rang them they denied all knowledge. Nor did they apologise for the oversight. Thus we had to make our own way. Not a great start.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location to get around from.
Hotel if great place to stay .staff are great very helpful and friendly. Loved my stay.
Stayed 7 nights in Sep 2018

6/10 Okay

Vanessa, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, hard pillows, music all through the night from a wedding-did not get a good night's rest. I wouldn't stay here again.
Stayed 1 night in Aug 2018

8/10 Good

Tawfiq, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. For deluxe, the room is a little smaller
Stayed 1 night in Aug 2018

8/10 Good

Ruben, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 4 1/2 stars!!!
Very good hotel, good service over alll friendly staff. The negative is that they host parties and some times it gets noice at night but beside that exelect place to stay in!!! Love it!!
Stayed 7 nights in Mar 2018

10/10 Excellent

Chee Yang

Liked: Staff & service, room comfort
Nice stay, friendly staff
My stay was good in general, although the shower clogged, but they sent maimtainence to fix that a few minutes after we reported the incident. The free valet parking service was really helpful.

10/10 Excellent

Zach, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Staff
After a small miscommunication with our first room the staff at Gerasa hotel corrected the issue and were awesome. Hotel: The hotel is very nice and very clean! It's a popular venue for weddings on Friday nights. We arrived on a Friday night and the wedding music downstairs was bumping! Other than that night the hotel was quiet. The location is approximately 10-15 mins from downtown Amman. So out of walking distance but not too far. My wife and I liked the location as it's across from a university and has some local shops just next door. For bottled water I wouldn't recommend the cake shop next door. Walk down a few hundred feet to a local tea shop and buy it there. The tea shop also has good tea! Definitely recommend the morning breakfast. Omelettes and pastries were delicious. The Greek salad from the room service menu is awesome! Fresh cut vegetables and fresh feta were perfect! Staff: Everyone we interacted with was amazing. They were very helpful and genuinely nice people. I would recommend this hotel based on the staff alone. Tip: The size of the regular room will be small for most Americans, especially those who haven't travelled often. Go ahead and upgrade to the larger room for a bit more space, you won't regret it. Also, the hotel pillows are very fluffy. If you like fluffy pillows you'll be in heaven, if you like flat pillows bring your own.
Stayed 7 nights in Nov 2017

10/10 Excellent

mustafa, UAE

Liked: Cleanliness, staff & service, room comfort
Ao perfect
I've stayed for a total of 8 nights. The hotel was so perfect and i would like to thank mr. ihab from the reception for his amazing and so proffessional customer service. The only concerns i have is tge room's condition that you cant control the room temprature and all the time you feel some humidity in the room. For a couple of nights we felt that the towels are not clean. And also the pool is so small and is in a bad corner. But i will sure stay here again when i come back to amman as the location and staff are so perfect.
Stayed 4 nights in Sep 2017

10/10 Excellent

mohammad , uae abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOOOOOOW
Very nice hotel and very clean Nice place, big parking available there, restaurant and shopping area, The breakfast was fantastic Very polite staff
Stayed 3 nights in Sep 2017

10/10 Excellent

Berta

Stayed 1 night in Sep 2023

8/10 Good

KHALED E M A

Stayed 1 night in Sep 2021

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonito y la recepción muy cálida. Todo de primer nivel
Stayed 1 night in Dec 2018

6/10 Okay

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International VS Islam
Bonjour petite anecdote, au restaurant j ai demandé un verre de vin, la réponse du maître d hôtel fut simple, pas messieur ! Ha lui si je c est un hôtel international mais soumis à l islam, il l’a répondu avec un grand sourire en disant : c est cela monsieur Donc pour ceux qui souhaitent un verre c est raté belle journée
Stayed 1 night in Nov 2018

6/10 Okay

Ammar, Ancona

Liked: Staff & service
Disliked: Room comfort
Buon hotel
Ho soggiornato in una una Junior Suit ma non era all’altezza di un hotel 4stelle Il bagno è molto scomodo, la camera è molto piccola
Stayed 3 nights in Aug 2018