20 Mar 2024 by Rocío López, Reception Department.
Arvoisa vieraamme SirpaKiitos paljon kivasta arviostanne.Olemme pahoillamme, että yökerhon aiheuttama melu häiritsi yörauhaanne. Haluamme vakuuttaa, että sijaintimme kaupungin keskustassa tarjoaa vieraillemme pääsyn moniin Alicanten nähtävyyksiin ja palveluihin.Olemme iloisia kuullessamme, että huoneenne varustelutaso vastasi hyvin odotuksianne ja hotellimme oli kokonaisuudessaan mukava.Vilpittömästi pahoitellen,Rocío López,Reception Department.
23 Nov 2023 by Zaira López - Guest Experience
Cher Vincent,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos.Nous sommes ravis d'apprendre que notre emplacement central a été pratique pour vos visites et que vous avez trouvé notre personnel accueillant.Nous avons bien noté vos remarques concernant l'absence de kleenex dans la salle de bain et l'absence d'un plateau de courtoisie pour le thé et le café dans la chambre. Nous comprenons que ces détails peuvent contribuer au confort de nos clients et nous prenons en compte votre retour pour améliorer notre service. Concernant le frigo, nous permettons à nos clients de le remplir selon leurs préférences, ce qui offre une flexibilité appréciée par beaucoup.Nous sommes désolés pour les désagréments causés et nous vous assurons que votre bien-être est notre priorité.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementZaira López - Guest Experience
14 Nov 2023 by Zaira López - Guest Experience
Dear Saija Johanna,We appreciate that you took the time to share your experience with us.We are delighted to hear that you appreciated our convenient location, close to the market place and Rambla road. Our hotel indeed takes pride in being situated right in the heart of Alicante, providing easy access to various restaurants, shops, and tourist attractions.We noticed your ratings for room cleanliness, hotel condition, and service were quite positive, but the room amenities did not meet your expectations. We apologize for any inconvenience this may have caused. Our rooms are equipped with a minibar, free WiFi, and a private bathroom with a hairdryer to ensure a comfortable stay for our guests. We will take your feedback into consideration as we continuously strive to improve our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Zaira López - Guest Experience
4 Jul 2022 by Belén Ibarra Guest Experience
Dear Jenni Karoliina, Thank you for your positive feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We appreciate your highlight of our prime location, and that it helped you make the most of your stay We look forward to welcoming you back on a future occasion. Best regards, Belén Ibarra Guest Experience
28 Jun 2022 by Belén Ibarra Guest Experience
Dear Jael, Thank you for your review. While we are pleased that our location was ideal for you, we are sorry to hear that you were disturbed and wish you had let us know during your stay. We are always available to find an immediate solution to any issues as your comfort is a top priority. We hope to welcome you again in the future. Best regards, Belén Ibarra Guest Experience
9 Aug 2021 by Belén Ibarra Guest Experience
Cher Hôte, Merci d'avoir partagé votre expérience chez nous. Nous sommes heureux de cette expérience réussie. Encore tous nos remerciements! Nous espérons vous recevoir prochainement pour une autre expérience de qualité. Bien à vous, Belén Ibarra Guest Experience
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Occidental Alicante. A complete renovation of Occidental Alicante was completed in March 2020. This 4-star Alicante hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Occidental Alicante offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.