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"Friendly staff and very clean. Food could do with a little more variation " More

By a verified traveller on Fri 30 Aug 2019

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Superior Twin Room, Terrace, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Castilla Alicante, you're just a quick walk from San Juan Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 11 minutes by car from Alicante Harbour and 12 minutes from El Corte Ingles Shopping Center

Hotel Castilla Alicante ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Castilla Alicante

Everyone (5) Couples (5) Family (4) Friends (1)
4 out of 5
Friendly staff and very clean. Food could do with a little more variation

Posted by on 30 Aug 2019

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4 out of 5
Rooms were clean every day staff were very helpful. Could have done with a fridge and kettle in room.

Posted by on 25 Mar 2019

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Comment from Hotel Management

25 Apr 2019 by Ana

Dear Customer; Thank you for your comment, we suggest you enjoy Premium rooms during your next visit. We have premium rooms with mini refrigerant. They will like it !! regards

3 out of 5
restaurant pathetic, food very poor quality no tea or coffee facilities in rooms staff in restaurant very hard to understand breakfast deplorable not worth the money as was lunch and dinner

Posted by , from Ireland on 21 Oct 2018

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5 out of 5
great location. near beach and restaurants. Reception staff really helpful. would def recommend.

Posted by , from W on 6 Jul 2016

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5 out of 5

Good for families.

Me and my son have had a vacation in April. The weather was brilliant 23°-25°.Staff services were very honest! Especially restaurant staff very friendly and helpful. The location is brilliant. Just 2min walk from the beach. We will be back someday to Alicante again and definitely going to choose the same hotel.

Posted by on 17 Apr 2016

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4 out of 5

Great beach getaway

Spent a week at this hotel in early September, location was great and only a short walk to the beach. It is some distance from Central Alicante, but the 21/22 bus just out on the main road takes you straight there in about 30 mins. Also, the tram about 100 ms away take you into Benidorm in about 1hr (one change needed). Hotel was great - clean and well presented - staff was friendly and spoke English, pool was well maintained and clean, can't comment on lunch/dinner as we ate out, but the breakfasts were pretty much a standard (continental) affair i.e. fruits, cereals, breads, cheeses etc. Did find that a lot of the restaurants along the beach, food is a bit so-so (seem to have a propensity towards putting salt in everything, including the chicken). One of my bugbears is the pillows in the room, woefully inadequate - I woke up a couple of times with painful neck spasms. All in all a good restful break, fantastic weather and a good hotel.

Posted by on 26 Sep 2014

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3 out of 5
Hotelli oli siisti ja henkilökunta ystävällistä. Huone oli vanhanaikainen ja sängyissä ei ollut oikeita peittoja vaan lakana ja villapeitto. Hotelli sijaitsi hyvällä paikalla rannan tuntumassa. Rannalta löytyi hyvin ravintoloita ja kahviloita. Myös ruokakauppa kävelymatkan etäisyydellä. Ratikkapysäkki lähellä hotellia ja ratikalla pääsi helposti Alicanten keskustaan.

Posted by on 23 Oct 2019

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3 out of 5
Rauhallinen hotelli. Kylpyhuone uusittu, muuten huone kulunut.

Posted by on 18 Oct 2019

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4 out of 5
Not all restaurant personnel speaks english. Hotel walls are thin, so if you have loud neighbours might be noisy!

Posted by on 6 Oct 2019

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2 out of 5

Posted by on 27 Mar 2019

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Comment from Hotel Management

3 May 2019 by Ana

Estimado cliente , si es posible nos gustaría que nos amplié un poco mas su experiencia de este modo podemos mejorar día a día Saludos

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 205 square feet (19 square metres) and includes a conference centre. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Hotel Castilla Alicante. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Alicante hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • Conference rooms
  • 205 sq ft of conference space
  • 19 sq. m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Alicante (YJE-Alicante Train Station) (9.6 km / 5.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Castilla Alicante offers 155 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10:30 AM.

On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children aged under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Smoke detector
  • Cash or credit card deposit required
  • Minimum guest age is 18
  • Please note, some room types at this property are not available when booking a stay with children.
  • Caters to adults only
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 12 per day
  • In-room safe fee: EUR 2 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castilla Alicante
  • Hotel Castilla Alicante
  • Hotel Castilla
  • Hotel Castilla Alicante Hotel
  • Hotel Castilla Alicante Alicante
  • Hotel Castilla Alicante Hotel Alicante

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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