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Hotel Zazz

3.5 star property
VIP Access

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Theatre show
Banana Suite
Banana Suite
Banana Suite
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪13 min walk‬
  • Popejoy Hall
    ‪20 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬
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Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Banana Suite

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Querque Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (3432)
The price is €75
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Querque Hotel

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you'll be within walking distance of University of New Mexico. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, Ayurvedic treatments, or body treatments at Monets Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, fitness classes, and yoga classes
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 12.00 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking within 3 ft
  • Street parking available
  • Local area shuttle (surcharge) up to 17 miles

Food and drink

  • 1 bar
  • Room service available

Restaurants on site

  • Speakeasy

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness classes
  • Bike tour information
  • Bike parking
  • Bike repair services
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (100 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Couples dining
  • Double-glazed windows
  • Games
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – October 2022
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Streaming fitness classes
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 629 reviews
Rating 8 - Good. 115 out of 629 reviews
Rating 6 - Okay. 43 out of 629 reviews
Rating 4 - Poor. 22 out of 629 reviews
Rating 2 - Terrible. 28 out of 629 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joyce

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Beware
The room was small not enough chairs to sit in. Bathroom was cold. Can hear everything outside and lots of noisy traffic. Do not recommend if you want a good nights rest. Charge for parking which should be included
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

lynn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun, eclectic place. We loved everything about it from the giraffe in our room to the speakeasy lounge!
Stayed 1 night in Nov 2024

10/10 Excellent

Carleton

Travelled with partner
Liked: Amenities
Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
the property itself looks cute. however, our room was dirty. the toilet had hair on it and so did the shower. the bathroom has poor ventilation if you shower & don’t open a window. the speakeasy is cool and unique. not a lot of parking so beware during peak seasons! we didn’t have any issues though. for being women owned, i wish the room had more safety features. our bathroom window didn’t properly lock (it was loose) so we had to put a hanger in the window to make sure it wouldn’t open for our comfort. and the main door lock was finicky for our room. it’s a cute property and has potential.
Stayed 3 nights in Nov 2024

10/10 Excellent

v b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place! Highly recommend, 10/1, you should stay here! Communication with staff was amazing because they were just a text message away and the paint job face lift this hotel had was absolutely gorgeous! Thank you so much!
Stayed 3 nights in Nov 2024

6/10 Okay

Caleb

Disliked: Property conditions & facilities, room comfort
Not what it looks like on the website…
This an older building that has been remodeled by amateurs. This is not a 5 star hotel. This is a clean 3 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Warren, Mendham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
After staying in other properties around Albuquerque I’ve found the perfect location. Friendly service and super convenient to everything you want.
Stayed 2 nights in Nov 2024

8/10 Good

Zephaniah

Liked: Cleanliness
Nice style and unique
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Charismatic with a great staff!! Strange in the best way. Thanks for the stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2024

8/10 Good

MARK

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

v b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the absolute best time at this gem of a hotel. Staff (Fidele specifically) were extremely hospitable and welcoming. We will be back!!
Stayed 3 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very stylish and the speakeasy looks cool
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really well located right in downtown. So many restaurants and shops to walk to lots of stores as well. The property is fun and has a great speak. Easy hidden on the property
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubén
The place was fun and amazing bed was comfortable plenty of hot water safe place. The gentleman front desk was great Looking forward to coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences in albuquerque. From check in to check out. The lobby is beautiful and the aesthetic was very well thought out. It's clean and pristine. The room was carefully thought out as well and the bed was extremely comfortable. The room was very modern and clean. At night you would never know you were staying in a hotel it was quieter than a mouse in the house. They employees check in via text with you. The bathroom was clean and the water was hot. They have a speak easy which is hidden and the bartender wasn't the friendliest but I will not allow one person who may have been having a bad day (working on halloween) change my review. Around the hotel they have cute decor and a life size chess set. I will always stay with hotel Zazz. One little thing they have cute local hygiene products named Roozy and they smell amazing. Brought them to my baby niece. She was so happy to have them as her name is Rosy.
Stayed 3 nights in Oct 2024