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Hotel Zazz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zazz

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Serves dinner and happy hour
Banana Suite
Terrace/patio
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Parking available
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    13 min walk
  • Sala Thai
    1 min walk
  • Alvarado Transportation Center
    9 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    9 min drive

Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Querque Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (3233)
The price is €71
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Querque Hotel

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you'll be within walking distance of University of New Mexico. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy, or body treatments at Monets Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, fitness classes, and yoga classes
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 10.00 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking within 3 ft
  • Street parking available
  • Local area shuttle (surcharge) up to 17 miles

Food and drink

  • 1 bar
  • Room service available

Restaurants on site

  • Speakeasy

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Fitness classes
  • Bike tour information
  • Bike parking
  • Bike repair services
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (100 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hand-held shower head
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Couples dining
  • Double-glazed windows
  • Games
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – October 2022
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Streaming fitness classes
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 591 reviews" "
Rating 8 - Good. 106 out of 591 reviews" "
Rating 6 - Okay. 39 out of 591 reviews" "
Rating 4 - Poor. 21 out of 591 reviews" "
Rating 2 - Terrible. 27 out of 591 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zazz
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What drive up motel charges for parking and has you “reserve” a spot. Room was poorly stocked and the front desk and lobby is closed until 8:30 am, so we had no coffee in the morning. Staff was friendly rooms clean. No microwave in room, only one on premises is in the “speak easy “ bar, which no one wants to have to fully dress again and go through a bar to heat up a meal. Not sure why a motel wouldn’t have a microwave…
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Duv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique. Unlike any other hotel I have ever stayed at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is super unique. Will definatrly stay again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lipstick on a pig. The rooms are remodeled but the remodel was done poorly. The motel itself is a cinder block and lopsided. There is a party element to the hotel which means you will see a lot of 30 somethings day drinking and smoking cigarettes. The hydration room smelled awful. We had cigarette smoke coming into our room at 1 AM. The pool looked like hepatitis. The bathroom weirdly smelled like bad seafood. The tile in the bathroom was crooked and poorly installed. This hotel has a great marketing team.
Stayed 1 night in Sep 2024

10/10 Excellent

ivan

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was pleasant and unique in the best possible way!
Stayed 2 nights in Sep 2024

10/10 Excellent

KAREN M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that stay and work here make it super fun! We really enjoyed Sherri in the speak easy! They sang for us and it was awesome! The only downfall was that the pool needed to be cleaned pretty badly. If you use a blow dryer and have thick hair I recommend packing your own.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and property were very cute. I like some of the little details. Room was nice but the beds didn’t seem like queens and the bathroom was a bit tight. The shower was very nice though. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, room comfort
It was good but could have improvements.
Overall, place was good. As a solo traveler, I noticed, the room can definitely have more privacy and security. The window in bathroom was unlocked and had access to the street. The door’s lock was not the best. The main window had two narrow and thin curtains that did not cover the whole window and could see into the room at night from the outside, exposed to whoever walked by. The clean room was clean. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Excellent staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry

Travelled with partner
Liked: Amenities
Very interesting and accommodating facility
Stayed 1 night in Sep 2024

10/10 Excellent

Isael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
This is such a cute hotel and we really enjoyed our stay. The shampoos and soaps were amazing!! The staff were so helpful. We had a blast in the speakeasy. It had an amazing vibe!
Stayed 1 night in Sep 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for State Fair goers.
The best pillows!! Colorful, lively, unique and fun. P.s if you’re reading this…. If you tap the banana 3 times, the doors will open, you’ll be greeted by your favorite drink(s). The best place to start your evening with your favorite spirits.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
We really enjoyed our stay! This place is so unique and cute and vibrant, the room was clean and comfortable and bathroom was great. The speakeasy bar and s really fun! I would stay here again. The only issue was the loud traffic outside and the area is a bit sketchy but everywhere in Albuquerque is sketchy.
Stayed 2 nights in Sep 2024

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is definitely a cute hotel and some thought was put into the little touches. But OMG put some effort into the front desk employees. I touched the banana saw the cute bar, grabbed dinner really quick and then came back to have a few drinks. The bar was closed for renovations suddenly? The desk guy was pretty short and rude and was like I'll send a text when it's open. I heard nothing after a couple hours so I checked in again... same insanely rude comments and a promise of a text. I checked back at 9pm (because the bar closes at 10) and was told it was open but I had missed last call. What happened to my text?!?! And an HOUR before close last call?!?! I booked this hotel specifically for the cute bar feature and didn't even get to use it. Bit of a let down.
Stayed 1 night in Sep 2024