Tru By Hilton Albuquerque North I-25

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Albuquerque North I-25

Exterior
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Reception
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
4949 Jefferson Street Northeast, Albuquerque, NM, 87109
  • Coronado Center
    6 min drive
  • Balloon Fiesta Park
    6 min drive
  • ABQ Uptown
    7 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    12 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albuquerque North I-25

Albuquerque hotel in Northeast Heights with free breakfast and a fitness center
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in, and a front-desk safe.
Tru By Hilton Albuquerque North I-25 offers 35 accommodations with air conditioning. Cable television is provided.

Bathrooms include bathtubs or showers. This Albuquerque hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Tru By Hilton Albuquerque North I-25. During your stay, you'll be within walking distance of Putt-Putt Golf and Games. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the breakfast
  • 6 minutes by car from Balloon Fiesta Park and 7 minutes from Sandia Casino
  • Cats and dogs welcome for a fee
Tru By Hilton Albuquerque North I-25 offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served on weekdays. Tru By Hilton Albuquerque North I-25 also features express check-in, a front-desk safe, and an elevator. Self parking is free.

This Albuquerque hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • TV channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albuquerque I 25
Tru By Hilton Albuquerque North I-25 Hotel
Tru By Hilton Albuquerque North I-25 Albuquerque
Tru By Hilton Albuquerque North I-25 Hotel Albuquerque

Tru By Hilton Albuquerque North I-25 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 635 reviews" "
Rating 8 - Good. 143 out of 635 reviews" "
Rating 6 - Okay. 60 out of 635 reviews" "
Rating 4 - Poor. 30 out of 635 reviews" "
Rating 2 - Terrible. 38 out of 635 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alison

I had to wait 10-15 minutes at the front desk to check in, because no one was there. There was a note stating they were helping a guest & back soon. Once there, the girl checking me in accidentally charged me for the room i had already paid for. Unpacking & reloading the car was a bit awkward, as the drive way in front of the hotel is sloped. Odd. And, giant concrete balls, similar to what you see at Target, but larger, lined the entry to the hotel, making it somewhat difficult to maneuver luggage onto the bag trolley. Once in our room, we turned the A/C on. The thermostat blinked for a couple minutes & no A/C came on. I called the front desk to inquire about the AC, no one answered. I called 3-4 times & no answer. However, after 10 more minutes the AC came on & we then settled in. The sheets on my bed were a little worn, where the fabric had pilled & felt bumpy. The next morning, while packing up, & watching the news, the TV blacked out & would not come back on. I believe poor internet connection. When we checked out in the morning, i dropped my rm key. The woman at the front desk was not very friendly, but did half-heartedly say, “have a nice day.” Overall, an OK stay, but nothing to rave about.
Stayed 1 night in Aug 2024

2/10 Terrible

tom

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albuquerque
No surprises. All good.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Stayed 2 nights in Aug 2024

10/10 Excellent

Martha Romeo Charity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Disliked: Property conditions & facilities
Reception area ok, staff not so good , coffee & hot water was always cold & had to keep asking for it to be refreshed , outside trash bins overflowing & not attended to. Shower cubicle was not properly cleaned , did not like that there was NO room cleaned , bed made ,clean towels replaced on 2nd day, would not stay at this TRU again, very disappointed
Stayed 2 nights in Aug 2024

4/10 Poor

Darrick

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Our restroom door would not close and only stocked with two sets of towels
Stayed 1 night in Aug 2024

2/10 Terrible

SENIZ

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Exceptional Tru Hilton
We have stayed at multiple Tru Hilton across the country and this was one of the best ones by far. Great and safe location and plenty of restaurants and stores close by. The hotel was modern and clean. The only thing I have negative to mention is the gentleman who checked us in was very unprofessional, grumpy and obviously did not want to be there. Other than that it was a great and I would highly recommend staying there.
Stayed 1 night in Jul 2024

6/10 Okay

Merry Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was looking forward to my stay. The hotel was clean. Neighbors on same floor were very loud and there were broken alcohol bottles around the hotel parking lot in the morning. This has more to do with the guests but made me not want to return. Also the man at the front desk at check in was impersonal and not accommodating AT ALL. Girl working g in the morning was professional and attentive
Stayed 1 night in Jul 2024

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
The parking lot is congested and in a crime area. A lot of homeless and drug addicts awaiting you to exit your car. Parking is congested and confusing as it’s behind a gas station but same parking lot. Fixtures in bathroom coming off wall. The ac and beds were nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst service ever!
When trying to check in on Sunday, Michael the front desk attendant, was very unpleasant, he did not listen to anything I said, wouldn’t check me in because the booking was under my husbands first name and not mine. Once my husband went inside to check in he asked to speak to the manager, Michael stated, “There was no manager on duty and that he had the right to refuse service to anyone and I refuse service to you!” Michael is the Karen of the service industry. We had asked for a manager because we canceled our room on Friday due to a logistic issue with our trucking company, we called well in advance of the 24 hour rule for cancelation and was advised by a woman at the hotel that we would be charged on Saturday and then to book for Sunday and they would transfer the money to our room for Sunday night. We also have all of this on record with Hotels.com, but Michael instead of communicating and trying to assist was better and just refusing service. Save yourself the headache- book a different hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

dwight

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a/c not working, bathroom door would not close and dragging floor, told lady at front desk and she did not seem to care.
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff were friendly. Great stay.
Stayed 1 night in Jul 2024