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Suite (Swim-Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Lagoon View (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Lagoon View (Lagoon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Beachfront (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Thompson Zihuatanejo, A Beach Resort, by Hyatt. During your stay, you're just a quick walk from Zihuatanejo Bay. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by CENIZA, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, Ayurvedic treatments or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and tennis lessons
  • Steps from Zihuatanejo Bay and 14 minutes on foot from La Ropa Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

About the Thompson Zihuatanejo, a Beach Resort

Location Playa La Ropa S/N, Zihuatanejo, GRO 40880

Property Features

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A children's pool, spa services, and a terrace are also featured at the luxury Thompson Zihuatanejo, A Beach Resort, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Zihuatanejo resort.

  • 56 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2011
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers 56 accommodations with iPod docking stations and minibars. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 24-inch plasma televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ceiling fan
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.

CENIZA – Overlooking the ocean, this restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).

HAO – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Couples treatment rooms
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No lifts
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 28 for adults and from USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viceroy Hotel Zihuatanejo
  • Thompson Zihuatanejo Hotel
  • Zihuatanejo Viceroy
  • The Tides Hotel Zihuatanejo
  • The Tides Resort Zihuatanejo
  • The Tides Zihuatanejo Hotel Zihuatanejo
  • Tides Zihuatanejo
  • Villa Del Sol Zihuatanejo
  • Zihuatanejo Destination
  • Villa Sol Resort Zihuatanejo
  • Villa Sol Zihuatanejo
  • Thompson Zihuatanejo Resort
  • Thompson Resort
  • Thompson Zihuatanejo Resort
  • Resort Thompson Zihuatanejo Zihuatanejo
  • Zihuatanejo Thompson Zihuatanejo Resort
  • Resort Thompson Zihuatanejo
  • Thompson Zihuatanejo Zihuatanejo
  • Villa del Sol Resort Zihuatanejo
  • Hotel Zihuatanejo a Destination Hotel
  • Viceroy Zihuatanejo
  • Thompson Resort
  • Thompson

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

  • Green Key (Foundation for Environmental Education)
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