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JW Marriott Hotel Zhengzhou

5.0 star property

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Photo gallery for JW Marriott Hotel Zhengzhou

Premium bedding, minibar, in-room safe, desk
Meeting facility
Exterior
Thai massages, 4 treatment rooms, massages
Presidential Suite, 1 King Bed | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Spa

Explore the area

Map
Millennium Royal Plaza No 2 Central Busi, Zhengzhou, Henan, 450000
  • Zhengzhou International Convention and Exhibition Centerr
    ‪17 min walk‬
  • Henan Geological Museum
    ‪5 min drive‬
  • Century Amusement Park
    ‪7 min drive‬
  • Zhengzhou (CGO)
    ‪31 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 200 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 270 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Double Bed

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Zhengzhou

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (195)
The price is €78
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hilton Zhengzhou

About this property

JW Marriott Hotel Zhengzhou

Lakefront Zhengzhou hotel in Jinshui District with 3 restaurants
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Hotel Zhengzhou offers 406 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include Thai massages and massages.
During your stay at JW Marriott Hotel Zhengzhou, you'll be within walking distance of Zhengzhou International Convention and Exhibition Centerr. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and a steam room
  • Just a 3-minute drive from Zhengzhou International Convention and Exhibition Centerr and 5 minutes from Henan Geological Museum
As a guest of JW Marriott Hotel Zhengzhou, you'll find an indoor pool, a hot tub, a steam room, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury JW Marriott Hotel Zhengzhou. Self parking is free.

This 5-star Zhengzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Grill - This steakhouse specializes in American cuisine and serves lunch and dinner.
Zhengzhou Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Lounge - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 158 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Man Ho
  • The Grill
  • Zhengzhou Kitchen
  • The Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Indoor pool
  • Spa services
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 233 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 233 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jw Marriott Hotel Zhengzhou
Jw Marriott Zhengzhou
Jw Marriott Zhengzhou
JW Marriott Hotel Zhengzhou Hotel
JW Marriott Hotel Zhengzhou Zhengzhou
JW Marriott Hotel Zhengzhou Hotel Zhengzhou

JW Marriott Hotel Zhengzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 8 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

GinaNieva Sanchez del

Liked: Cleanliness, amenities
Loved my view. It was really beautiful. Staff were really nice, except for the check in desk. A bit rude at times. Concierge and cleaning crew were awesome, very nice people. The last night i had to call 20 times to try to get ice from room. I had to go by the elevators before they even picked up. If you are an American or foreigner especially a woman, the Chinese come first. Upon exchanging money, i was interrupted everytime someone wanted something from the hotel desk. Customer Service wasn't really the strong key here with the exception of the Concierge and cleaning staff..
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Business traveller
This is a new area for us to visit, not a lot around the hotel but thankfully Paulina’s was great for dinner and drinks and very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Kum Seng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rude experience at Marriott Zhengzhou
The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.
Stayed 2 nights in Feb 2024

10/10 Excellent

SHANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet and great views. Try the hot pot if you like spice.
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gonna do 4 stars, but since I've been traveling to China for business the last 15 years this JW is actually excellent. The building's architecture and interiors are nice and something that always indicates attention to detail for me is daily fresh flowers everywhere. The gym is fairly equipped, and the staff are gracious and do their best to accommodate your needs. Subway is close by and the breakfast buffet is pretty good but leans to local tastes, which I like, more than Western dishes. Didn't try the Grill or Man Ho.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zhixiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

YUE

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2023

10/10 Excellent

Wugang

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Jun 2023

6/10 Okay

SHAI

Business traveller
Disliked: Room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful light show
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
This is a great hotel in the business district of Zhengzhou. If you are ever traveling to Zhengzhou this will never disappoint. With over 50 stories of room with a great view of the city from their grill. It had great food for all meals.
Stayed 3 nights in Sep 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I booked a business room for one night and it was fantastic, the business lounge was having everything you might need, various drinks, very good food and deserts, the room was very clean and well organized and the view incredible.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Zhengzhou
Nice hotel for both business and leisure. Will definitely come back here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Sloan, Southaven, MS

Travelled with family and small children, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, with a very accommodating staff. Our family loved the breakfast buffet, and the short walk to the mall. Rooms were comfortable, and provided a wonderful view. Given the opportunity, we would definitely stay again.
Stayed 5 nights in Jun 2019

2/10 Terrible

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service
Did not have non-smoking room. I had reserved one. Some event was going on and my taxi could not get close to the hotel to drop me off. I called the hotel and they told me to walk 1/2 a mile to check in. This is a J.W. Marriott. They should have sent someone to help me with my bags. Totally disappointed and will not stay here again. I expect much more from this chain. The overall service was bad and they offered me nothing to compensate for either issue.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was nice. I have no complaints. All was well with my stay.
Stayed 5 nights in May 2019