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Naco Aparthotel & Spa

4-star property
Spissstrasse 44, Zermatt, (01) 562 1066
Choose Dates
4.8 out of 5
Exceptional!
See all 9 ebookers Reviews

"This condo was clean with awesome amenities! " More

By a verified traveller on Mon 20 May 2024

Points Of Interest

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Studio (South)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio (North)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite (Rooftop)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Apartment (Garden)

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Naco Aparthotel & Spa. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a full-service spa. This upmarket aparthotel has 25 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Treat yourself to massages at Arca
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a steam room, a sauna and snowshoeing
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes on foot from Tour Monte Rosa

Naco Aparthotel & Spa ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Naco Aparthotel & Spa

Everyone (3) Couples (1) Family (5)
5 out of 5
This condo was clean with awesome amenities!

Posted by on 20 May 2024

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Comment from Hotel Management

20 May 2024 by reception

Dear MatthewThank you very much for your kind review. We hope you enjoyed your stay. We hope to welcome you any other time with us. Kind regards. Team Aparthotel Naco

5 out of 5
Tout était parfait Studio neuf très propre Partie piscine ,spa ,sauna top . Petit déjeuner varié et copieux

Posted by on 10 Sep 2022

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Comment from Hotel Management

10 Sep 2022 by Team Naco Aparthotel

Chère Madame / Cher MonsieurNous vous remercions de tout cœur pour votre magnifique évaluation. Nous sommes évidemment très heureux que vous ayez pleinement profité de votre séjour chez nous au Naco Aparthotel. Nous espérons avoir le plaisir de vous accueillir à nouveau chez nous à Zermatt ! Cordials salutations

5 out of 5
War alles super nur beim Frühstücksbüffe bitte mal Kaffee nachfüllen und Fleischblatten auffüllen wenn möglich mehr verschiedene Sorten anbieten

Posted by on 11 May 2022

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Comment from Hotel Management

11 May 2022 by Hotel Management

Lieber Mario Vielen Dank für Ihren Bewertung. Wir haben Ihr Kommentar notiert. Freundliche Grüsse

5 out of 5
Um es auf den Punkt zu bringen : Perfekt :) Super schöne Zimmer, Top Lage, Sehr nettes Personal, Top Frühstück und tolle und gepflegte Wellnesseinrichtungen. Wir haben uns sehr wohl gefühlt und kommen gerne wieder - vielen Dank.

Posted by on 6 Aug 2021

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Comment from Hotel Management

6 Aug 2021 by Rezeption

Liebe Gäste, vielen Dank wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und wir würden uns sehr freuen Sie wieder bei uns in Zermatt begrüssen zu dürfen, Bis dahin alles Gute :) Ihr Naco Team

5 out of 5

Posted by on 6 Sep 2020

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Comment from Hotel Management

7 Sep 2020 by Ihr Hotel Naco

Liebe Frau / Lieber Herr Wir bedanken uns ganz herzlich für die tolle Bewertung. Es freut uns natürlich sehr, dass Sie Ihren Aufenthalt bei uns im Hotel ARCA in vollen Zügen genossen haben. Hoffentlich bis bald wieder einmal bei uns in Zermatt! Herzliche Grüsse

5 out of 5
Top Zimmerausstattung, keine Teppiche, behalich und komfortabel ausgestattet, reichhaltiges Buffet, grosses Soebad und kleiner, feiner Saunabereich. Gerne wieder!

Posted by , from Aarau on 7 Aug 2020

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Comment from Hotel Management

7 Aug 2020 by Ihr Hotel Naco

Lieber Herr Regula, Wir bedanken uns ganz herzlich für die tolle Bewertung. Es freut uns natürlich sehr, dass Sie Ihren Aufenthalt bei uns im Hotel NACO in vollen Zügen genossen haben. Hoffentlich bis bald wieder einmal bei uns in Zermatt! Herzliche Grüsse

4 out of 5
Logement récent Le logement est pour 4 personnes mais il n'y as pas de table pour 4 personnes à l'intérieur

Posted by , from Fribourg on 29 Jul 2020

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Comment from Hotel Management

7 Aug 2020 by Votre Hotel Naco

Cher Monsieur Sébastien, Merci beaucoup pour votre bonne évaluation. Nous sommes heureux que vous avez profité de votre séjour chez nous à Zermatt et nous avons notes votre remarque! Nous espérons vous revoir bientôt. Meilleures salutations, Hotel Naco.

5 out of 5
Rooms were big and clean, breakfast was very good. We liked it a lot.

Posted by on 26 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by your Naco team

Dear Guest, thank you very much for your review. We hope see you soon. Best regards

4 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Naco Aparthotel

Dear guest, thank you for your feedback. We hopet to be able to welcome you again any time soon. We wish you a Merry Christmas & a Happy New Year! Kindest regards,

About the Naco Aparthotel & Spa

Location Spissstrasse 44, Zermatt, 3920

Property Features

During the winter, enjoy on-site recreational activities like snowboarding, sledging and snowshoeing. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Free breakfast is available daily. Public spaces have free WiFi. This 4-star Zermatt aparthotel is smoke free.

  • 25 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Naco Aparthotel & Spa offers 25 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers, slippers and hairdryers. This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Fridge
  • Oven
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding on site
  • Bicycle rentals on site
  • Snowboarding on site
  • Snowshoeing on site

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Guest will receive an email before arrival 5 days
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Naco Aparthotel Spa
  • Naco Aparthotel & Spa Zermatt
  • Naco Aparthotel & Spa Aparthotel
  • Naco Aparthotel & Spa Aparthotel Zermatt

You should know

  • Pool access available from 8:00 AM to 9:30 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.