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Naco Aparthotel by Arca Spa

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Naco Aparthotel by Arca Spa

Interior entrance
Junior Suite
Suite (Rooftop) | Living room
Junior Suite | Living room
Spa

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
Spissstrasse 44, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt Visitor Center
    ‪5 min walk‬
  • Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Sion (SIR)
    ‪103 min drive‬

Room options

View all photos for Studio (North)

Studio (North)

Studio (North)

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • 51 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio, 1 Double Bed (Matterhorn View)

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (South)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio (South)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Apartment

Apartment

  • 46 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Suite (Rooftop) | Living area

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Garden)

Apartment (Garden)

Apartment (Garden)

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 Double Beds

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About this property

Naco Aparthotel by Arca Spa

Mountain ski retreat with full-service spa and indoor pool
Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, an oven, and a stovetop. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Naco Aparthotel by Arca Spa. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a full-service spa. This upscale aparthotel has 25 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Treat yourself to massages at Arca
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Tour Monte Rosa
During the winter, enjoy onsite recreation like snowboarding, sledding, and snowshoeing. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes.

Free breakfast is available daily. Public spaces have free WiFi.

This 4-star Zermatt aparthotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Ski

  • Close to ski runs, ski lifts and skiing

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Oven
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Free buffet breakfast available daily 7:00 AM–11:00 AM

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Bathrobes
  • Towels provided
  • Shampoo
  • Soap
  • Hairdryer
  • Slippers
  • Toilet paper

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • In the mountains

Things to do

  • Bike hire on site
  • Snowboarding on site
  • Sledging on site
  • Snowshoeing on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 25 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:30 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Naco Aparthotel Spa
Naco By Arca Spa Zermatt
Naco Aparthotel by Arca Spa Zermatt
Naco Aparthotel by Arca Spa Aparthotel
Naco Aparthotel by Arca Spa Aparthotel Zermatt

Naco Aparthotel by Arca Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 100 out of 109 reviews" "
Rating 8 - Good. 8 out of 109 reviews" "
Rating 6 - Okay. 1 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mingqi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, room comfort
Stay Here!
Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024

8/10 Good

Atsushi

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

priyamvada

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila Marie

Liked: Cleanliness, property conditions & facilities
Clean! New property
Stayed 2 nights in Aug 2024

10/10 Excellent

Hoai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

visvanathan, Fairfax

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, room comfort
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful experience, we did not rent to leave. The place was spectacular. We had a junior suite and it loved up to its name. Highly recommend for cleanliness, decor, relaxation, views and everything else.
Stayed 3 nights in Jul 2024

10/10 Excellent

MAN YI

Stayed 2 nights in Jul 2024

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. Everything was within a walking distance. Very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chi Ching

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
環境清潔，早餐選擇多，按摩池非常棒。
Stayed 3 nights in Jun 2024

10/10 Excellent

Jui Hwa

Travelled with family
Liked: Cleanliness, room comfort
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Stayed 2 nights in May 2024

10/10 Excellent

Matthew Scott

Liked: Cleanliness, property conditions & facilities
This condo was clean with awesome amenities!
Stayed 2 nights in May 2024

10/10 Excellent

Fuhua

Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Stayed 3 nights in Mar 2024