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Le Petit CHARME-INN

2.0 star property

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Photo gallery for Le Petit CHARME-INN

Property amenity
Snow and ski sports
Exterior
Terrace/patio
Triple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Metzggasse 28, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi - Riffelberg
    ‪1 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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Front of property

Hotel Bahnhof

  • Free WiFi
  • Housekeeping
4.5 out of 5, Wonderful, (331)
The price is €177
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Bahnhof

About this property

Le Petit CHARME-INN

Mountain ski retreat with restaurant
After a day on the slopes, return to dine at the restaurant. Additional amenities at Le Petit CHARME-INN include ski storage and a rooftop terrace.
Le Petit CHARME-INN offers 20 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Le Petit CHARME-INN. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a rooftop terrace.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, an elevator, and a rooftop deck
  • Onsite recreation includes ski equipment rentals, a ropes course, and helicopter/airplane tours
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee (restrictions apply)
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and hiking. Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

Le Petit CHARME-INN has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • 1 restaurant

Things to do

  • Bike rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Snowboarding

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 842 reviews
Rating 8 - Good. 309 out of 842 reviews
Rating 6 - Okay. 55 out of 842 reviews
Rating 4 - Poor. 8 out of 842 reviews
Rating 2 - Terrible. 6 out of 842 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

10/10 Excellent

Geok Kien

Liked: Cleanliness, staff & service, room comfort
Hotel is clean.
Hotel is clean. Staff is helpful. Room a bit small for 2 guests with big luggagues.
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hrishikesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in Zermatt, secluded and has a nice terrace to overlook the town and Matterhorn.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Dexter

Travelled with family
Liked: Cleanliness, staff & service
A little bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

lorna

Liked: Cleanliness, amenities
The staff is very accommodating.Breakfast is good.
Stayed 2 nights in Oct 2024

8/10 Good

LEAH, Woodland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John, north hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Kathryn, Webster

Interesting architecture. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Great little hotel close to the mountain lifts. Very friendly staff and copious breakfasts!
Stayed 5 nights in Aug 2024

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilou

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute
Great location, friendly service good breakfast. Clean and cozy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming w good breakfast
If you're willing to walk uphill a little way, Le Petit Charm Inn is an excellent option in Zermatt.
Stayed 2 nights in Jun 2024

10/10 Excellent

SOHDAI

Stayed 2 nights in Jun 2024

10/10 Excellent

Danna, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Petite Charme Inn is a cozy and unique hotel that cares about its visitors. We received a called from the owner checking on us when we had not arrived as previously planned. This was the second time we chose the Inn while visiting Zermatt and we will return. The staff is exceptionally attentive and friendly. The inn itself is comfortable and brings the simple days of Switzerland to life.
Stayed 3 nights in Jun 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Thi was a lovely hotel-loved the rooftop restaurant and hot tub. Was welcomed with a glass of champagne and they took me to the train station when leaving. It was a very enjoyable experience! 👍🤗💕
Stayed 2 nights in Jun 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Elevator. Beautiful rooftop lounging area. Great morning breakfast buffet. Super helpful staff. Excellent stay for us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2024