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Hotel Jägerhof

3.0 star property

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Photo gallery for Hotel Jägerhof

Triple Room | Living area
Exterior
Bar (on property)
Hiking
International cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout curtains

Small Alpine Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area

Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

  • 50.00 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

  • 80 sq m
  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Jägerhof

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 606 out of 863 reviews
Rating 8 - Good. 230 out of 863 reviews
Rating 6 - Okay. 22 out of 863 reviews
Rating 4 - Poor. 3 out of 863 reviews
Rating 2 - Terrible. 2 out of 863 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
I loved my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Very nice space, and great service. The staff was friendly and helpful. The owner even drove me to the train station himself since I needed to be there earlier than their shuttle normally runs
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is amazing and perfect for anyone who is wanting a weekend getaway to a week in the beautiful town of Zermatt. The staff is extremely nice and accommodating. The restaurant was great as well!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Stayed in the attica room and it was amazing! Highly recommend, especially for groups!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Modern facility, our window view was Matterhorn which is absolutely stunning. Our stay was short but sweet, if I come back to Zermatt will definitely stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great staff
The hotel is a short walk from the train station, they also offer a service to pick you up and bring your bags to the hotel. The staff were great and it has a nice bar and restaurant. We chose the breakfast option and were very happy we did, it was very good. We had a nice time the night before enjoying some drinks by the fire.
Stayed 1 night in Nov 2024

10/10 Excellent

Murugan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Cute place
Cute hotel with wonderful staff. Very convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Parker

Stayed 2 nights in Oct 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Zermatt find!
It was amazing from our pick up from the train station all the way to check in. Our room was ready. It was spacious, clean and very comfortable. The staff was very friendly and helpful. We will definitely be back and the location was perfect. The breakfast was delicious too 😋‼️🇨🇭
When we arrive 😊
When we left 😃
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel.
The room and hotel were very clean. Front desk, restaurant, and shuttle staff were amazing. A wonderful place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay and great breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was clean and fairly quiet. Fairly small but I was good with that.
Stayed 5 nights in Oct 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Decent rooms (old but clean) Great Breakfast, great staff. Easy walk to all activities, cable cars and Gornergrat train. I recommend letting them know when you will arrive on the train from Tasch. They will pick you up at the station, else it is ~15min walk with your luggage.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zermatt
A nice hotel in Zermatt. The hotel staff is very friendly and helpful. Nice breakfast in a cozy restaurant
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis Gabriel Queme, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver y friendly staff and helpful. Nice location with view of the Matterhorn. We loved our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner
staffs were kind and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a first floor room that I felt could have been a bit better had we been on a higher floor. Our view was of the back side of the next door hotel! Boo! But the hotel itself was very nice and comfy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf
I don't normally review properties but this one so impressed me I'm making an exception. Awesome across the board! Great off the beaten path, but still walking distance to everything. Desk staff was so helpful and kind. Have to give Neeco a shout out, so helpful and pleasant. You won't go wrong staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property! My husband and I think a safety handle in the tub/shower would be helpful. We could not find a way to turn the heat off or air on. Windows helped! Breakfast was the best we’ve had in Switzerland. We ate dinner two nights in the hotel restaurant and both were delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy but room was a bit warm without the heater on. Bathroom could use more counter space. Staff provided a tea kettle which was nice for the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah, Camarillo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Aug 2024