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Hotel Jägerhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jägerhof

Lobby lounge
Triple Room | Living area
Exterior
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Bar
  • Pet-friendly

Explore the area

Map
Steinmattstrasse 85, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • North Wall Bar
    1 min walk
  • Zermatt Gornergratbahn Station
    12 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Small Alpine Double Room

In-room safe, desk, laptop workspace, blackout curtains

Small Alpine Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Alpine Single Room

Alpine Single Room | View from room

Alpine Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area

Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

Alpine Double Room with Matterhorn View

  • 23.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

Attica Family Suite with Matterhorn View

  • 50.00 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Alpine Double Room

Alpine Double Room | View from room

Alpine Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

  • 80 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Room

Hotel Basecamp

Breakfast included
Pet-friendly
Free WiFi
Bar
4.8 out of 5, Exceptional, (237)
The price is €379
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Basecamp

About this property

Hotel Jägerhof

Simple base for skiers with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Jägerhof include ski storage and a health club.
Hotel Jägerhof offers 48 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include bathtubs or showers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Jägerhof. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage and a health club.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Onsite venue - This restaurant specializes in international cuisine.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jägerhof offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Jägerhof
Hotel Jägerhof Zermatt
Jägerhof Zermatt
Hotel Jägerhof Hotel
Hotel Jägerhof Zermatt
Hotel Jägerhof Hotel Zermatt

Hotel Jägerhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 583 out of 838 reviews" "
Rating 8 - Good. 228 out of 838 reviews" "
Rating 6 - Okay. 22 out of 838 reviews" "
Rating 4 - Poor. 3 out of 838 reviews" "
Rating 2 - Terrible. 2 out of 838 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leah, Camarillo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The room was very comfortable and clean. The daily breakfast had a lot of options and the coffee was excellent! The staff are all very friendly and I found Samuel at the front desk to be very helpful. I hope to come back some day!
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with the Matterhorn view was amazing! Rooms were clean, quiet, and staff were friendly. All of our adventures and hikes were easy to get to as well as to explore the city. The shuttle to/from the train station was convenient. Breakfast was included and delicious. The fondue chalet was also nice. Overall a great experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great view of the Matterhorn from our deck. Owners and staff were friendly, gracious and most helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. They accommodated my specific needs. I found them very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is hosted by friendly and English speaking staff members. The view was slightly obstructed by the trees however you would still be able to catch a glimpse of the Matterhorn mountain for the mountain view room. The toilet was clean however a recommendation of including an insect mesh could be installed.
Stayed 3 nights in Sep 2024

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location about 10minutes walk to Glacier Paradise to Matterhorn, magnificent view of Matterhorn, friendly staff, continental free breakfast, family suites was huge,
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, breakfast was outstanding. Shout out to Nico from the front desk who went out of his way to help my wife and I have a great stay. Recommend this hotel to all!
Stayed 2 nights in Sep 2024

8/10 Good

Dewi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, beautiful view of the Matterhorn. Staff was pleasant and easy to work with. Breakfast was included, and everything was in walking distance of Zermatt.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Friendly helpful staff
Stayed 4 nights in Aug 2024

10/10 Excellent

bruce, Westminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with incredible views. Staff was friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing views of the Matterhorn and is very conveniently situated to do the Gornergrat experience and also for beautiful hikes! There is a lovely garden here, which we enjoyed every day. The staff were outstanding and the breakfast buffet and dinners there were absolutely delicious!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Takeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a friendly hotel it is!
Wonderful overall. Especially the receptionist who was kindly for everyone. The only one disappointing point was that there was no coffee set in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was excellent. They were helpful friendly and provided excellent information. I would definitely return to this property in a heartbeat !
Stayed 3 nights in Aug 2024

10/10 Excellent

nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was perfect! They picked us up from the station and took us to our great Matterhorn view room. Staff was very friendly. So glad we stayed for dinner, best fish I’ve ever had!
Stayed 1 night in Aug 2024

10/10 Excellent

Sonjoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niko and the rest of the staff treated us like family, very warm and friendly. Great location with a beautiful view and balcony. Very convenient to have the shuttle pickup from the train station. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

TOSHIKI

Stayed 3 nights in Aug 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love seeing the Matterhorn every morning in the balcony. Wish i can see it in my bed
Stayed 3 nights in Aug 2024

8/10 Good

Paula Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great hotel about 10 minutes walk from the train station. I called the hotel and they send the electrical cart to pick us up and drop us at the station. The breakfast had a great selection of bread, cheese and pastries. American and swiss style breakfast was available. The bartender made us an old fashion upon request. I felt so bad because for a minute i forgotten i was in Switzerland 🇨🇭. The room was very comfortable with a queen and twin size bed. We were 3 people. I enjoyed my stay here. They only thing was there was not a sauna or jacuzzi for my ache muscles
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nico, the front desk clerk was awesome. Also Tiago the shuttle driver was very personal and made me feel right at home. I will definitely be coming back to this hotel when I returned Zermatt Sometime in the Future during winter when there’s snow everywhere
Stayed 2 nights in Aug 2024

4/10 Poor

Diane

Liked: Cleanliness, staff & service
I needed to change rooms due to carpet smell and they accommodated us right away. However, there was construction that before 8am. Dogs parking and no ceiling fans. A wall ornament fell onto our bed and almost impalled my husband. Just be aware of the above before you book.
Stayed 2 nights in Jul 2024