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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Exterior
Snow and ski sports
Reception
Bar (on property)
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

Map
Bodmenstrasse 21, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪14 min walk‬
  • Sunnegga Ski Resort
    ‪29 min walk‬
  • Sion (SIR)

Room options

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

  • 20.0 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

  • 16.5 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

  • 28.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

  • 25.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Front of property – evening/night

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  • Pet-friendly
  • Free WiFi
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4.7 out of 5, Exceptional, (258)
The price is €386
for 1 room
includes taxes & fees
2 May - 3 May
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About this property

Hotel Butterfly

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Hotel Butterfly . During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Butterfly Restaurant
  • Amenities include a computer, laundry facilities, and a multilingual staff
  • Onsite recreation includes helicopter/airplane tours and downhill skiing
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Matterhorn Museum and St. Mauritius Church
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number CHE-439.305.524

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 550 out of 855 reviews
Rating 8 - Good. 243 out of 855 reviews
Rating 6 - Okay. 52 out of 855 reviews
Rating 4 - Poor. 5 out of 855 reviews
Rating 2 - Terrible. 5 out of 855 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice alpine hotel

Really nice and cozy alpine style hotel. Perfect location within a 3-min walk from the train station, ski bus, Gornergrat train, and the main street with all the shops and ski rental. Good breakfast selection, enough of healthy choices. Really enjoyed the sauna and hamam facilities, too.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at the Butterfly! The staff was so friendly and the location can’t be beat. Super convenient to the train station, shops, skiing, and dozens of restaurants. We’ll definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is less than one block from the train station (no cars are allowed in Zermatt). Clean facilities and helpful guest services. Breakfast was great and free with a stay. Cheap beer at the bar which is unheard of in Switzerland. Balcony was nice but could be loud at times but overall Zermatt is a very quiet place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean room. Pretty near the zermatt main station as well as the Gornergret station which makes it quite convenient. Several shops and food options around.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful View

We got upgraded to the romantic suite and it was absolutely stunning. We had a balcony with a beautiful view of the city, and the goats on the mountain to the right.
View from the balcony
Romantic suite
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service, great place to stay, only a 3-minute walk from the train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

This is a wonderful hotel located less than a 5-minute walk from the train station. The staff are wonderful; friendly, helpful, and informative. The rooms are large and have been recently renovated. The beds are comfortable and plenty of pillows are provided.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt! It is a 3 minute easy walk from the train station, but off of the main road so it is quiet and peaceful. Views are great. Room very comfortable and complimentary breakfast and afternoon tea were both so nice! The only slight issue we had was that there was construction/remodeling going on during the day so we couldn't take an afternoon nap but we understand that they had to get the work done before ski season :) Lovely and helpful staff. Would definitely stay here again if we come back to Zermatt.
Stayed 2 nights in Sep 2024

8/10 Good

D H Dinani

Liked: Cleanliness, staff & service

Nice comfortable stay Staff were helpfu

Stayed 1 night in Oct 2024

10/10 Excellent

Donna, Burnettown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was incredible. Beds weren’t very comfortable but everything else was fabulous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raymond, IWAKUNI-SHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the entire staff were friendly, helpful and welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott, Prole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert was well maintained and clean. English speaking in non english company was good. No problems. Very close and easy to find from train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul Henri

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, comfortable and had a balcony with a view of the mountains. Perfect spot close to the train station and the breakfast and dinner first class.
Stayed 2 nights in Sep 2024

10/10 Excellent

CARLOS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Location close to train station. Good breakfast. Quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Butterfly Hotel is a three-minute walk from the train station, which is what initially attracted me. I was so pleased to find an immaculately maintained property with the friendliest front staff you’ll ever find! Our room was comfortable and white-glove clean. The breakfast included in the room price was generous with much variety. Finally, the hotel was mere steps from Zermatt’s main thoroughfare. You cannot go wrong reserving accommodations here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual trip to the Alps

Have been staying at Hotel Butterfly every summer for many years. Always very clean. Top notch staff who go the extra mile for whatever I need. Delicious breakfast with variety. The best kitchen staff. Hotel is close to the train station and everything in beautiful Zermatt
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Fantastic stay! If you are ever looking for somewhere to stay in Zermatt then this is the place! Very accessible but quiet, wonderful facilities including tea time every day and a great breakfast! We were on the 6th floor and we even had a view of the Matterhorn! Highly recommend!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Killian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay, everyone was so friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel . well located
Stayed 2 nights in Jul 2024