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Residence Hotel

4.0 star property

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Photo gallery for Residence Hotel

Property entrance
Sauna, steam room, body treatments, body wraps, body scrubs, facials
Sauna, steam room, body treatments, body wraps, body scrubs, facials
Luxury Suite, Hot Tub
Sauna, steam room, body treatments, body wraps, body scrubs, facials

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avenija Dubrava 70, Zagreb, 10000
  • Zagreb Zoo
    ‪2 min drive‬
  • Maksimir Stadium
    ‪3 min drive‬
  • City Center One East
    ‪5 min drive‬
  • Zagreb (ZAG)
    ‪29 min drive‬

Room options

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (3 people)

Deluxe Double Room (3 people)

Deluxe Double Room (3 people)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, Hot Tub

Luxury Suite, Hot Tub

Luxury Suite, Hot Tub

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Sheraton Zagreb Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (999)
The price is €120
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Sheraton Zagreb Hotel

About this property

Residence Hotel

Zagreb hotel in Donja Dubrava with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a meeting room.
Residence Hotel offers 17 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Zagreb hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Residence has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Residence Hotel. During your stay, you'll be within walking distance of Garden Mall Zagreb. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Residence
  • Indulge with massages, body treatments, or facials at Residence
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a steam room and a sauna
  • Just a 2-minute drive from Garden Mall Zagreb and a few minutes from Zagreb Zoo
  • Airport and local-area shuttle service available for a fee
Residence Hotel offers its guests a full-service spa and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Residence Hotel. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Residence - This bar specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 100 km

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Residence

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Residence Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Hotel Zagreb
Residence Zagreb
Residence Hotel Hotel
Residence Hotel Zagreb
Residence Hotel Hotel Zagreb

Residence Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 360 reviews
Rating 8 - Good. 124 out of 360 reviews
Rating 6 - Okay. 33 out of 360 reviews
Rating 4 - Poor. 10 out of 360 reviews
Rating 2 - Terrible. 8 out of 360 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christodoulos

Business traveller
Disliked: Staff & service
Three different members of staff assured me that a company invoice can be issued only to send me to Expedia after my check out to change the name on the invoice This is disappointing and frustrating as it's very strict policy to get refunded for a business trip
Stayed 1 night in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good one night stay at Residence Hotel. The man at the reception area was nice and helpful. It was pretty close to a nice restaurant, nothing much else in the area. Breakfast was pretty good especially the homemade pastries and we were also able to get made to order eggs. Unfortunately when we got to breakfast they weren't replenishing much of the other stuff so we just got the leftovers.
Stayed 1 night in Oct 2024

10/10 Excellent

MORAG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel that we have stayed at, staff were so friendly and helpfull. The room was absolutely perfect and the hot tub was brilliant. Lovely breakfast and plenty to choose from. Cant fault this hotel at all. If we are back in Zagreb again we will definatly be staying at this hotel. 5*
Stayed 4 nights in Oct 2024

8/10 Good

Ivo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The overnight front desk man was super helpful. He arranged transport to the airport for a very early morning flight. He set multiple alarms to make sure I was awake and packed a little lunch for me to take to airport.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night shift employee was very helpful. Gave me a lot of information.Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Travelled with group
All good, enjoyable stay, all staff pleasant and friendly especially reception 👏 A Tea making facility in our room would have been much appreciated, but would definitely stay at your hotel again
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great value for the money. The staff were friendly and the room was clean. The breakfast was also very good.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed quality average, nice bathroom/shower, breakfast selection very average. Did not like room temperature control controlled at front desk, hard to reach comfortable setting. Front desk person (Mateo, sp?) super helpful, a delight.
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kais

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent place. Good location easy access to coty center via public transportation. The only concern was smoking smell in the room and the hallway
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Phasin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Aug 2024

8/10 Good

ADRIANA C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, excelente desayuno, buen baño, el servicio del personal muy atentos y serviciales.
Stayed 2 nights in Aug 2024

8/10 Good

Minnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking Wonderful breakfast Tram to city center
Stayed 1 night in Aug 2024

6/10 Okay

Jaehwan, Blacksburg

Liked: Cleanliness
Room was clean but outside was noisy.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Spot lights didn’t work.WC Door was inflated due to water so it couldn’t be closed. Safe didn’t work as well. Phone in the room didn’t work. Room and hotel was clean. Tv was good. Bed was good. Breakfast was ok. Air conditioning works as a charm. Its ok for one or two nights. It seems that it was a beautiful hotel at the beginning but it is obviously not being maintained well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianguo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Phasin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and the room is clean and easy to get around
Stayed 1 night in Jul 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024