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THE KAHALA Hotel & Resort YOKOHAMA

4.5 star property
VIP Access

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Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

Exterior
Lobby lounge
Lobby lounge
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry

Explore the area

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012
  • Pacifico Yokohama
    ‪9 min walk‬
  • Landmark Tower
    ‪15 min walk‬
  • Red Brick Warehouse
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Kahala Prestige Corner King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner King, Non Smoking

  • 57 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Prestige Corner Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner Twin, Non Smoking

  • 57 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite King, Non Smoking

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Harbor View King, Non Smoking

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

  • Harbor view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite Twin, Non Smoking

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View King, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Harbor View Twin, Non Smoking

View from room

The Kahala Grand Harbor View Twin, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite King, Non Smoking

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin, Non Smoking

  • 50.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Twin, Non Smoking

View from room

Executive Suite Twin, Non Smoking

  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Suite King, Non Smoking

View from room

The Kahala Suite King, Non Smoking

  • 109 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Suite Twin, Non Smoking

View from room

The Kahala Suite Twin, Non Smoking

  • 109 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room (3 occupancy), Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin High Floor, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King High Floor, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King High Floor, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

THE KAHALA Hotel & Resort YOKOHAMA

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available once per stay.
THE KAHALA Hotel & Resort YOKOHAMA offers 146 accommodations with minibars and espresso makers. Accommodations offer separate dining areas and include desk chairs. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The Spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at THE KAHALA Hotel & Resort YOKOHAMA. During your stay, you're just a quick walk from K-Arena Yokohama. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine with ocean views at ＯＺＩＯ, one of the property's 2 restaurants
  • Buffet breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials or body treatments at The Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Pacifico Yokohama and Yokohama Museum of Art
THE KAHALA Hotel & Resort YOKOHAMA offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1647 square feet (153 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury THE KAHALA Hotel & Resort YOKOHAMA. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.
ＯＺＩＯ - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
華暦 -Hanagoyomi- - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE - This lobby lounge serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,692 for adults and JPY 3,795 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ＯＺＩＯ
  • The KAHALA LOUNGE
  • 華暦 -Hanagoyomi-

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Children's toys
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,647 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lift
  • Magnifying mirror
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property may offer in-room breakfast instead of the listed breakfast type on select days.
Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested onsite for the listed child breakfast fee (subject to availability).

Renovations and closures

The property will be renovating from April 8 2025 to April 9 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5692 for adults and JPY 3795 for children
  • Covered valet parking fee: JPY 4000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 3795 per stay
  • Spa fee: JPY 3795 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

THE KAHALA Hotel & Resort YOKOHAMA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 317 reviews
Rating 8 - Good. 52 out of 317 reviews
Rating 6 - Okay. 12 out of 317 reviews
Rating 4 - Poor. 8 out of 317 reviews
Rating 2 - Terrible. 5 out of 317 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and most fabulous amazing hotel i ever stayed. And i am keep coming back everytime when i visit Yokohama.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mingdi

Stayed 2 nights in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort
For those regular travellers to Japan. This is another 5-stars hotel for the locals! The hotel facilities are 5-stars. Bellboys and housekeeping are exceptional but the checkin and checkout processes felt robotics, unwelcome, fake. The fact that both ladies at checkin and checkout satdown behind the table at all times and did not get up said so much about the whole experience. Aloha!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bransen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
First class all the way. From walking into the hotel, check-in, our entire stay until check-out, we had an amazing experience. All staff were extremely friendly and helpful, the room was outstanding and well appointed, the resort is in a very walkable location. We felt like celebrities our entire stay and wouldn't hesitate to stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a quiet escape in the middle of the hustle and bustle of the city and everyday life but still within walking distance to shopping and dinning. Staff and service were very friendly and sweet.
Stayed 1 night in Oct 2024

10/10 Excellent

Hejin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインサービスについて
今回出張で5人で行ったのですが、チェックインの際、一人ずつ行うため全員のチェックインに随分時間がかかりました。効率よく、なるべく一緒にチェックインできたらよかったと思います。
Stayed 3 nights in Oct 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, would love to stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

yucong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and deco of this hotel, super friendly and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

majed, Riyadh

Liked: Staff & service, amenities, property conditions & facilities
Highly recommended, staff is great and property is beautiful
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

NORIHITO, NEW YORK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Quiet. However, little far from shopping area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing! Helpful and friendly staff. I had a great stay with only limited Japanese!
Stayed 7 nights in May 2024

10/10 Excellent

Prof. Dr. Jürgen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with Hawaiian spirit, beautiful rooms with spectacular view on the Yokohama bay area and very nice staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 7 nights in Jul 2024

10/10 Excellent

Mahsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in the whole world
Stayed 4 nights in Aug 2024

10/10 Excellent

meng, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of room with amazing breakfast in room
Stayed 2 nights in Jul 2024

8/10 Good

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Oshiro

Stayed 1 night in Jun 2024