Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, pool loungers
Suite, Multiple Beds, Non Smoking
Games room
Exterior
Suite, Multiple Beds, Non Smoking (Theme Room)

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Timbavati Wildlife Park
    1 min walk
  • Noah's Ark Waterpark
    5 min walk
  • Top Secret
    17 min walk

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

  • 46 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

Suite, Multiple Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 102 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Theme Room)

  • 102 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

Family-friendly hotel with 3 indoor pools and a seasonal outdoor pool
Along with 3 indoor pools, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a spa tub.
Our customers tell us they can't get enough of the helpful staff at Atlantis Family Waterpark Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Noah's Ark Waterpark. You'll find features like free WiFi in public areas and free self parking, plus 3 indoor pools.
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the seasonal outdoor and 3 indoor pools
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from Timbavati Wildlife Park and 5 minutes by foot from Noah's Ark Waterpark
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers its guests 3 indoor swimming pools, a waterslide, a spa tub, and a seasonal outdoor pool. WiFi is free in public spaces. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Atlantis Family Waterpark Hotel, Ascend Hotel Collection. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property.

This 3-star Wisconsin Dells hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • 3 indoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests can visit the waterpark prior to check-in. The amount of tickets offered is the same as the occupancy of the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 602 reviews" "
Rating 8 - Good. 127 out of 602 reviews" "
Rating 6 - Okay. 102 out of 602 reviews" "
Rating 4 - Poor. 85 out of 602 reviews" "
Rating 2 - Terrible. 65 out of 602 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Given a room key. Checked the room, filthy. Never cleaned. Food scattered on the countertop and floor. Trash never taken out. Beds covered in wet towels. Bathroom a mess.Garbage left everywhere. I feel sorry for the housekeeper who has to clean up this mess.
Stayed 2 nights in Aug 2024

2/10 Terrible

Peggy

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the property were a misrepresentation of the facility!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1st we where in Room 223 a suite which neither TVs worked or the refrig or the Hot tub and the patio door locks had a stick you had to place in it to keep others from walking in and no wash or hand towels in the room and when we opened the door a half full gator aid bottle was on the table in the room calling the Desk takes at least2or 3 mins to get thru,I walk with a walker and on the 2nd floor couldn't get the Elevator to come to the 1st floor after 10 mins of waiting I carried the walker up the stairs only to find the Elevator door pride open witha hugs garbage bag from the cleaning staff I give this motel from hell a rating of 1 at the most 2nd room they put us in thing thing with the patio door no locks worked and the fireplace didnt work or the hair dryer Dont stay here if you want comfort and a good time.and all this for just over 600 dollars for 3 nights LOL.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Justine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family, Business traveller
Disliked: Property conditions & facilities
We read reviews and they were not great but we always give the benefit of doubt so we wanted to try this hotel. Room was clean but was musty smelling. Sheets on bed felt damp but clean. Shower/bathroom were ok but there was like black mold on the hand held shower sprayer and tiles had stains on them. (Not sure if rust, old, or maybe mold) Also, the shower needs some sort of ledge because everytime you showered, the whole bathroom floor would be wet. Having three pools to go to was really nice, especially with all the 3-4 foot areas for younger children to slide down slides and and swim. Everything was quite old and could use updates, lots of rust in pool areas. Pool water was clean and temperatures were just right. One thing I was concerned about was the pool deck/slide outside. The carpet on the deck to get onto the outdoor slide was all full of moss and algae. Could possibly have had mold as well. This is a health concern and should be looked at immediately. You could definitely smell mold and must as you sat outside in pool area. Being an older hotel, they need some updates but definitely should take care of getting rid of any carpet areas that there is a lot of wet traffic on. The mold and moss growing on the steps and sides of the slide were very concerning so I made sure to have everyone wash up really good after using the pool even. Think we will stay at different hotel next time that's in better healthier shape
Stayed 1 night in Aug 2024

8/10 Good

Katarina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It was a good location right next to MT. Olympus and Noah’s Ark. the downfall was the balcony was dirty and the carpet was old. And our bathroom door didn’t shut properly and you had to use all your strength to slam it closed. Other than that we enjoyed our stay.
Stayed 1 night in Aug 2024

8/10 Good

JOY, MINNEAPOLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for little ones
Stayed 2 nights in Aug 2024

4/10 Poor

Gerard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Curtis

Stayed 1 night in Aug 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Cynthya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Aug 2024

4/10 Poor

Umar

Disliked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 2 nights in Aug 2024

2/10 Terrible

merva

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Bev

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
convenient to dining and attractions, housekeeping didn't show up, whirlpool didn't work, dryer wasn't working, other patrons were very loud, inconsiderate of other people staying below them
Stayed 4 nights in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring our first time there the stay was great they had everything in that hotel will definitely stay there next year for my daughter's birthday she had a blast
Stayed 4 nights in Aug 2024

8/10 Good

Maricela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pools!
Stayed 1 night in Aug 2024

2/10 Terrible

Santino

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a family trip for my kids birthday and drove 4 hours to get to this hotel we have stayed here numerous times in the past and this time around was the WORST !!!! Our room had so many hair on the sheets the dressers the fridge and bunk beds and a piece of donuts outside the balcony half eaten so I don’t think it was properly cleaned !!! Gave us another room and the room had someone dirty clothes and underwear and swimming suits in the second room they offered us a 3rd room the beds had hairs on it again even the person who works there seen it and grab it and had the workers come and clean it !!!!! Once again why wasn’t the room cleaned???? Our toilet didn’t have enough water pressure either I have a son who’s is 1-2 months post transplant and I didn’t feel like it was clean enough for him we also went swimming and had a weird guy who kept following us around each time which was very uncomfortable and notice he put a rag in between the pool locked door he was keeping it open for what ? So we kicked it out the way so the door can be shut this was at the kiddie pool on the 4th floor we also seen him looking around and keeps staring at us which made us uncomfortable after that’s we went back upstairs and showered and clean up and we left a day early we didn’t even stay 24 hours we booked for 8-12-24/8-14-24 sad we used to enjoy coming to Alantis and this time was the worst
Stayed 2 nights in Aug 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Grandkids playing!!
Stayed 2 nights in Aug 2024

6/10 Okay

Yer

Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanda

Travelled with family
Liked: Amenities
I hate they removed the free passes to Knuckleheads and Noah’s Ark that was a bonus. Rooms were good pool was good just missing the perks something should be offer everyone else is offering stuff
Stayed 3 nights in Aug 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our son cut his foot in the pool. The incident was reported , yet nothing was done and we still Have not gotten a follow up from The manager.
Stayed 1 night in Aug 2024