Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Exterior
Seasonal outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
160 Van Campen Blvd, Wilmington, NC, 28403
  • University of North Carolina at Wilmington
    17 min walk
  • Jungle Rapids Family Fun Park
    6 min drive
  • Mayfaire Town Center
    8 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (MOBILITY)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Imperial)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (MOBILITY)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel

Family-friendly Wilmington hotel in New Market Center with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers 131 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of University of North Carolina at Wilmington. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from University of North Carolina at Wilmington and 9 minutes from Riverwalk
Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1400 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 31 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Wilmington-University Ctr
Holiday Inn Express Wilmington-University Ctr
Holiday Inn Express Hotel Suites Wilmington University Ctr

Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandi

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I made our reservation 2 days before our arrival. I called the property directly (unfortunately i didn't get her name) to confirm they have a pool for my 3 year old grandson. I was told they do have a pool so i booked it. When we get to the property i asked the location of the pool. I was then told that the pool was closed because it needed an inspection. I wasn't told that when i called. There were other issues with the room as well but that is my main complaint.
Stayed 1 night in Aug 2024

6/10 Okay

Jon-Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Visible water damage on the 5th Floor. Very humid conditions in the 5th floor corridor.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so great Holiday Inn Express
The landscape was horrible, googles drooping on the walkways, the grass needed to be cut and parking lot needed to be cleaned. The pool was green, dirty and fill of leaves. Once off the main level, the hallways were hot and smelled stall, they did not have the AC on in the hallways. The first room they gave us had puddles of liquid on the floor, two large puddles on the carpet and one in front of the bathroom door mini-fridge. There were two dead bugs on the floor in front of the mini fridge. They did change out room which was better, however, the shower had hair in it, the bathroom floor had hair on it, there was trash that was not cleaned besides the nightstands. The mattress for the pull-out bed was very old, we could not use it because it was too thin and you could feel the metal springs. We decided to not add another night to our trip and just go home
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Stayed 3 nights in Jun 2024

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In our room, the toilet was loose (caulking around bottom of the toilet was peeling off and dirty), bugs in the bathroom. We did not get our room cleaned, they said we hung the not ready yet sign to long on the door (We took it down by 12:30 and were told sorry too late. The rooms are not ready to go into until 3:00 so I don't understand why they didn't come back and check to see if we took the sign down. For $400 for 2 nights I expected a much better experience. I would take this hotel off your list as a recommended hotel. I will NEVER stay in a Holiday Inn ever again.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the hotel had an Ice Machine
Stayed 1 night in Jul 2024

6/10 Okay

Tracy

Travelled with family
Never cleaned our room the 4 days we were there. I called the front desk to ask for the house cleaning staff to come to our room, stated she would and they never came from day 1-3 day 4, we went home. There was blood on my sheets so please check. I got clean covers and made my own bed, no staff to help.
Stayed 3 nights in Jul 2024

10/10 Excellent

Merced Montero Nava

Stayed 2 nights in Jul 2024

6/10 Okay

Yariel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Krista

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
July 4 weekend and the pool was closed, green. No milk at breakfast. Large gap in room door, scary from elevator. We did stick towels under which helped. So far, no word from property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Would stay again.
Stayed 2 nights in Jul 2024

8/10 Good

janice

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness
No pool
Pool was closed. It's been closed all summer
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 1 night in Jul 2024

2/10 Terrible

Dennis John Eadus

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering the hotel there were people smoking weed at the entrance. The lobby had a large leak dripping into a bucket. Once reaching the floor I was staying on, the temperature was around 90 degrees in the hallways. The room was dirty and had stains on the sheets, with food leftovers all over the microwave. The pool was completely abandoned and overgrown with algae. I booked this based on solid review online but it was overall one of the most disgusting hotels I’ve ever stayed in.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Customer Service was great! Room was nice and clean and cozy. Just a little disappointed that the pool was down and not being able to use it. Decent breakfast bar.
Stayed 1 night in Jun 2024

6/10 Okay

Keshnie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great but not the worst
Had a cockroach in in the room and the lobby wall had a smaller one climbing it. Room was clean other than that. Checking in was told by a staff member that they weren’t sure if the doors were going to be closed due to circumstances. A lot of Staff quit earlier in the day.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stay was okay. The staff were very polite and helpful. The main reason for staying at this location was for the pool but it was closed due to ownership change and some licensing changes.
Stayed 1 night in Jun 2024

8/10 Good

Dorian

Stayed 1 night in Jun 2024

4/10 Poor

Tallis

Stayed 2 nights in Jun 2024

4/10 Poor

Desiree

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ANA

Stayed 1 night in Jun 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is not well maintained - only one elevator worked. The pool was disgusting with debris and frogs. Will not stay there again and will make sure others know. Breakfast was stale and very limited.
Stayed 2 nights in Jun 2024