Town and Mountain Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Town and Mountain Hotel

Bar (on property)
Standard Room, 1 King Bed
In-room safe, desk, laptop workspace, blackout curtains
Lounge
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
401 Main Street, Whitehorse, YT, y1a2b6
  • Midnight Sun Gallery & Gifts
    3 min walk
  • Old Log Church
    3 min walk
  • Kwanlin Dun Cultural Centre
    5 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    7 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Town and Mountain Hotel

Hotel in Whitehorse with a 24-hour front desk and a bar
A bar/lounge, a 24-hour front desk, and ATM/banking services are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Town and Mountain Hotel offers 30 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Satellite television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Town and Mountain Hotel, you're just a quick walk from Midnight Sun Gallery & Gifts. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include an ATM
  • Steps from Old Log Church and Midnight Sun Gallery & Gifts
Town and Mountain Hotel offers its guests an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this Whitehorse hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site

Food and drink

  • 1 bar

Family friendly

  • Microwave
  • Fridge

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 1 2024 to June 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Town and Mountain Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 289 reviews" "
Rating 8 - Good. 126 out of 289 reviews" "
Rating 6 - Okay. 57 out of 289 reviews" "
Rating 4 - Poor. 35 out of 289 reviews" "
Rating 2 - Terrible. 15 out of 289 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Liked: Staff & service
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Lois, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom. Staff was VERY helpful and pleasant - thanks to all!
Stayed 4 nights in Sep 2024

4/10 Poor

Raz

Disliked: Cleanliness, amenities, property conditions & facilities
There were puke stains all over the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Katia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Stayed 1 night in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

6/10 Okay

Sylvain

Stayed 9 nights in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long in the tooth
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

8/10 Good

Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lisa, Sparwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort
Friendly, Clean & Quiet
The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

6/10 Okay

george

Stayed 1 night in Apr 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Stayed 1 night in Mar 2024

6/10 Okay

Ralph

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Stayed 3 nights in Nov 2023

10/10 Excellent

dwayne

Stayed 1 night in Nov 2023