Crystal Lodge

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystal Lodge

3 Bedroom Suite
Front of property – evening/night
3 Bedroom Suite | Private kitchenette
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Bar
  • Hot tub
  • Gym
  • Parking available

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Visitor Centre
    5 min walk
  • Whistler Village Stroll
    6 min walk
  • Whistler Village Gondola
    7 min walk
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    6 min drive

Room options

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

About this property

Crystal Lodge

Ski-in/ski-out access for family fun on the slopes
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Village Square. You'll find features like free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • Steps from Whistler Village Gondola and 8 minutes by foot from Whistler Marketplace
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers a sauna and a fitness center. For a fee, parking is available.

This Whistler hotel is smoke free.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Designer shops
  • Fitness centre
  • Heated pool
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1257 out of 1831 reviews" "
Rating 8 - Good. 377 out of 1831 reviews" "
Rating 6 - Okay. 132 out of 1831 reviews" "
Rating 4 - Poor. 33 out of 1831 reviews" "
Rating 2 - Terrible. 32 out of 1831 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIKANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ratandeep

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well designed and clean, the staff was kind and helpful, and they even provided my daughters with mini robes which was a nice touch.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Tiezhu

Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in many hotels in Whistler over the years. The Crystal is definitely excellent value by any standards.
Stayed 1 night in Sep 2024

8/10 Good

Vivian, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient. Small room and small double beds. Noisy AC fan. Just sufficient for our 2-night stay for family of 4, not weekly stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

patricia, prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Village Stroll which is beautiful and convenient !
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Property conditions & facilities
Disliked: Cleanliness
Great property
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

8/10 Good

Dawne

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress on my bed needed to be replaced...when I told the front desk they were happy that I let them know and gave us free valet parking for the discomfort. The staff were helpful and pleasant and although this is an older hotel it has been kept up, clean and pleasant to stay at. good location too....easy walking right in the village. Thank you Crystal for a pleasant stay. I will return.
Stayed 1 night in Sep 2024

10/10 Excellent

Veaceslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

robert, SURREY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Travelled with partner
Liked: Amenities
First the air conditioning was very close to the bed and the air was going on me when in bed. Light burnt out in bathroom, not enough room between the bed and furniture to walk by, only 1chair to sit on, if you are a couple the other one has to sit on the bed. The check in is only at 4:00 pm which is quite late.
Stayed 1 night in Sep 2024

10/10 Excellent

Winfred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the zip line!
Stayed 4 nights in Sep 2024

6/10 Okay

Sheena, maple Ridge

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with balcony. Nice showers.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and well equipped. Very helpful and efficient staff. Checkin app would not accept overseas address which slowed checkin. Limited short term parking for checkin.
Stayed 1 night in Sep 2024

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a gorgeous room with a massive bed, a sofa, microwave and coffee maker. The room was really spacious, super clean and decorated to a high standard.
Stayed 2 nights in Sep 2024

8/10 Good

Hoju

Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Jeff, Shakopee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won’t sleep if you’re beside the bar next door until it closes at 1:00 in the morning. Room 261 was nice but it feels like the live band is right in your room.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaleshni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, pool was well heated and complimentary cocktails was a bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024