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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite
Front of property – evening/night
Lobby
3 Bedroom Suite | Private kitchenette
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪7 min walk‬
  • Whistler Mountain Bike Park
    ‪9 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪12 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Fridge, coffee/tea maker

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedroom Suite

3 Bedroom Suite

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Private kitchen

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Slopeside family fun near Whistler Village Gondola
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Whistler Mountain Bike Park. You'll find features like free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • Steps from Whistler Village Gondola and 8 minutes by foot from Whistler Marketplace
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers a sauna and a fitness center. For a fee, parking is available.

This Whistler hotel is smoke free.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1349 out of 1936 reviews
Rating 8 - Good. 385 out of 1936 reviews
Rating 6 - Okay. 131 out of 1936 reviews
Rating 4 - Poor. 37 out of 1936 reviews
Rating 2 - Terrible. 34 out of 1936 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff was super nice......
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanpreet

Stayed 1 night in Nov 2024

8/10 Good

Joseph, Sammamish Wa

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms at affordable prices with parking (fee). Location is near the lifts and close to shopping and dining. Bathroom in my room was small with no place to put my travel kit. They need to put in a shelf when there is no counter space.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved being right in the Village.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alessandro

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with partner
Clean rooms, close to slopes and restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Honson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to everything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, St Sauveur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service at check in. Polite, pro active and customer care
Stayed 1 night in Jan 2025

10/10 Excellent

yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay convinient location and comfortable beds
Stayed 6 nights in Dec 2024

2/10 Terrible

Oluwanifemi

Stayed 1 night in Jan 2025

8/10 Good

Zoya

Liked: Cleanliness, staff & service, property conditions & facilities
The location was the best
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service
Great location, small rooms and average amenities like Pool and Jacuzzi. I could stay again, but I will make sure to ask for a bigger room.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Crystal Lodge is a wonderful property to stay at, the location was great, proximity to everything you would need while on vacation. The property was clean and well maintained. We would stay at this hotel for our next ski trip to Whistler village again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing customer service. The only thing is that the double room is really small. Just pay attention to booking details and size. We will size up next time. Front desk staff and housekeeping were very helpful and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Dec 2024

6/10 Okay

sepideh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sewer kept backing up in our sink. Not clean. Dirty towels, stain on the sheets.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very helpful staff. Only issue is the size of the rooms are very small for the high cost.
Stayed 3 nights in Jan 2025

8/10 Good

Ivonne

Stayed 2 nights in Jan 2025