The Ritz-Carlton, Pentagon City

5.0 star property

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Photo gallery for The Ritz-Carlton, Pentagon City

Exterior
View from property
Meeting facility
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
1250 South Hayes Street, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪1 min walk‬
  • Pentagon
    ‪18 min walk‬
  • Arlington National Cemetery
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed (Club Lounge Access)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Club Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Ritz-Carlton, Pentagon City

Luxury hotel connected to a shopping center in Pentagon City with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Pentagon City. During your stay, you'll be connected to a shopping center, and just a quick walk from Fashion Center at Pentagon City. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Santé, a fine-dining restaurant that serves Mediterranean cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Fashion Center at Pentagon City and a 4-minute drive from Smithsonian Institution
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 11 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Pentagon City. For a fee, parking is available.

This 5-star Arlington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Santé - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 32.00 for adults and USD 16.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Santé

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Microwave (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17000 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
No working bathroom and no one was at front desk all evening
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Big Horn

Stayed 4 nights in Oct 2024

10/10 Excellent

Sadaf

Stayed 1 night in Nov 2024

8/10 Good

James, Nashville

Stayed 3 nights in Oct 2024

2/10 Terrible

Kimberly, West Orange

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property never shared that they had an ongoing issue with their heating system. The room was freezing although the heating controls indicated that it should be warm. We called the front desk more than 4 times for help, but there was no answer. At 3:30a.m. we had to go to the front desk because the cold room temperature was unbearable. We had to wait for the cleaning person to find the front desk person, who told us that he would send maintenance to our room. The maintenance person arrived with a space heater for our room and explained that the main heater for the entire building had been broken for several days, which was later confirmed by hotel management. Our room cost $500 per night. At this price-point, and the quality that The Ritz-Carlton is supposed to represent, rooms should not have to have space heaters for warmth and the front desk personnel should be able to be reached 24-hours. Several years ago we had an issue at this exact hotel, and chose to try again since so much time passed. We made a HUGE mistake. Minimally, customers should be made aware of severe issues known to management prior to booking.
Stayed 1 night in Oct 2024

6/10 Okay

luisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overrall the property/staff/service was great. My friends and I stayed here because we were running the Marine Corps Marathon. The "complimentary" coffee didnt start until 630 am Due to an earlier start of our day because of the marathon we asked if coffee could be accessible a little earler, we were told no but we could order room service and have it delivered or a fee. We paid $26 for 3 coffees! Coffee that would be "complimentary" less rhan an hour later? Its not about the money..just the principle.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay. Very friendly and accommodating staff. Wonderful experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night stay buoy was wonderful The breakfast was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Lucile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, and convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel friendly. clean.
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Business traveller, Travelled with group
No room safe
Surprised that the room did not have a safe for valuables. There is the spot but no lock. Expensive room for that being lacking. Did like the coffee expresso.
Basic room.
Room service with chocolates
Stayed 1 night in Sep 2024

2/10 Terrible

Morgan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yasir

Business traveller
Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the convenience
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

HARMINDERPAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the service - so nice and super helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the absolute best! The location is steller. The beds are so comfortable and the updates made to the hotel overall look great!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not worth the price
There is nothing special or luxurious about the room. This is not identical to what was displayed on Ritz Carlton's website. I'm uncertain about whether the food served at the hotel restaurant was Mediterranean. It's not worth the price. In conclusion, the experience at Hilton was much more favorable for me, and it was less than half the price that I spent at Ritz Carlton.
Stayed 3 nights in Aug 2024

8/10 Good

Ashraf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Roland Toufi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent on all fronts
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superb!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hospitality and great location !
Stayed 2 nights in Jul 2024