Sheraton Suites Old Town Alexandria

4.0 star property

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Photo gallery for Sheraton Suites Old Town Alexandria

View from property
Reception
Lobby
Daily cooked-to-order breakfast for a fee
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free airport shuttle
  • Bar
  • Room service

Explore the area

Map
801 N Saint Asaph Street, Alexandria, VA, 22314
  • John Carlyle House
    ‪14 min walk‬
  • Market Square
    ‪15 min walk‬
  • Torpedo Factory Art Center
    ‪17 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Studio Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Sheraton Suites Old Town Alexandria

Hotel with free airport shuttle, near John Carlyle House
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and concierge services. Housekeeping is available on request.
Sheraton Suites Old Town Alexandria offers 247 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Suites Old Town Alexandria's great location. During your stay, you'll be within walking distance of John Carlyle House. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 2-minute drive from John Carlyle House and 9 minutes from Washington Monument
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Old Town Alexandria. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. A complete renovation of Sheraton Suites Old Town Alexandria was completed in June 2020.

This 4-star Alexandria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Sheraton Suites Old Town Alexandria has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 32.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7:30 AM to 10:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12.00-19.00 for adults and USD 9-19 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 183
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – June 2020
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 19.00 for adults, and USD 9 to 19 for children
  • Self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Sheraton
Sheraton Alexandria
Sheraton Suites Alexandria
Sheraton Suites Hotel Alexandria
Sheraton Suites Alexandria Hotel
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Suite Old Town Alexandria
Sheraton Hotel Old Town Alexandria
Sheraton Suites
Sheraton Suites Old Town Alexandria Hotel
Sheraton Suites Old Hotel
Sheraton Suites Old
Sheraton Suites Old Town Alexandria Hotel
Sheraton Suites Old Town Alexandria Alexandria
Sheraton Suites Old Town Alexandria Hotel Alexandria

Sheraton Suites Old Town Alexandria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen, pompton lakes

Liked: Cleanliness, amenities
The property was beautiful! The room was spotless and the front desk girl was very nice!
Stayed 1 night in Nov 2024

6/10 Okay

Michael, Williamsport

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for staying in close proximity to dining, transport and the harbour.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the airport, and the food was good at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Latoya

Stayed 1 night in Nov 2024

4/10 Poor

VERONICA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Ebony, Middletown

Stayed 1 night in Oct 2024

10/10 Excellent

Oleta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Classy Place To Land
The location was perfect for our trip and so close to the airport and restaurants. The front desk staff made us feel welcome. The carpet in the hallways made pulling our luggage a bit of a chore, and the self-parking is better suited for smaller or average sized cars, but everything else was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

lilac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff(especially Camille and Maide ) very accommodating and friendly. Very knowledgeable of good restaurants to eat at. The shuttle driver treated the passengers like VIPs. He would bring down the step stool to assist the passengers getting up/off the shuttle everytime. The maintenance people were quick to fix the drain issue in the bathroom. Cookies and fruits were available everyday as snacks for free. The layout of the lobby and outside courtyard were superbly done where guests could sit and enjoy their own privacy.Truly we found a gem of a hotel. We will definitely be back when in the area.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Teresia, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend this beautiful, clean hotel
I love this hotel. It's expensive for my budget, but it's beautiful, clean, comfortable, with great staff. The pictures are accurate. Lovely furnishings, smartly appointed, great shower. The location is wonderful (especially if you are staying in Old Town). The only defect is parking. As a Midwesterner, i hate paying for parking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suliman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place ..
Stayed 2 nights in Oct 2024

10/10 Excellent

Isis

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Great location with plenty of shopping and eating options within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JoAnn

Stayed 5 nights in Oct 2024

10/10 Excellent

Kazutaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is in North Old Town, and is super convenient to everything. It’s a short walk to the restaurants and shops of King Street, but there are lots of amazing dining options nearby too. The property is very modern and there is underground parking. I will definitely be back!
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, not perfect (little is).
Stayed 3 nights in Oct 2024

8/10 Good

Yvette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelmed: I was expecting more for the price.
It was a nice room, but small for a suite. I got the studio suite and I found it claustrophobic. I actually ran into the couch with my backside as I entered the room with my luggage since it was so close to the door. I enjoyed that the living area was separate from the sleeping area and the room darkness was great (with the exception of the green TV light blinking at me). The AC was insufficient and weak so I was hot most of the night, which I didn't like. There is a thermostat where you have the illusion that you can control the AC, but it was so ineffective like it was malfunctioning. I got in around 2 am, so I upset but too tired to care. The shower was nice and the water pressure was not as good as my house, so if you have long thick hair you may be rinsing for a while. The bedcovers are weirdly designed, uncomfortable, and seemed connected to the sheets...? I could smell the previous person on the bedcover so I tried to separate it from the sheet so I could use the sheet alone but it was stuck in the weird duvet-ish cover so I had to deal with the stranger's funk on the blanket right near my face which made sleeping more difficult. Beautiful location though and the ride back to the airport was lovely. They offer a friendly shuttle service and a great looking menu of to-go breakfasts for purchase on the way to the airport. It's also about 10 minutes away from the DCA. The price wasn't worth what they were offering for such a small room.
Stayed 1 night in Sep 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Keri

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This stay was our second time at this hotel. It was ruined from the start. Upon arrival we were charged twice for our room (accident by a clearly newer staff member, no worries, things happen) which was deducted and never acknowledged by the staff in the morning. When we got into our room at 11:30pm, it had a dank and moldy smell. My son instantly had a sneezing/allergy fit and reaction. Due to the lack of knowledge on the person that checked in, we didn’t want to confront him because we were unsure he would actually be able to help. In addition, our 5&2 year old children were extremely tired after long hours of travel and due to the late hour of our arrival. Our tub’s water was pooling to the point of it almost being a bath, which we mentioned to the front desk and were told it would be fixed, it never was. It’s pretty disappointing that after the front desk was made aware of this, they told us they couldn’t credit or refund anything due to it being booked through “Expedia, a third party”? Expedia is a client of theirs that clearly helps with the promotion of their hotel, in addition to the fact that it was indeed the hotel and not Expedia that cause the issue. The air quality alone should have been a cause for concern but clearly, we were not valued as paying clients. It’ll remain to be seen as to if we are refunded for the double charge. I would think an almost allergy/asthma attack and poor water conditions would be enough to take action. Disappointing experience
Stayed 1 night in Sep 2024