Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Exterior
Exterior
Exterior
Seasonal outdoor pool
Seasonal outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    3 min walk
  • National Mall
    5 min walk
  • Smithsonian Institution
    8 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    14 min drive

Room options

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes by foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (USD 53.10 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 19-30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • 21st Amendment
  • Starbucks
  • Capitol Bistro

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms - 7

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Pool hoist on site
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Shared microwave
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1261 out of 2514 reviews" "
Rating 8 - Good. 718 out of 2514 reviews" "
Rating 6 - Okay. 337 out of 2514 reviews" "
Rating 4 - Poor. 131 out of 2514 reviews" "
Rating 2 - Terrible. 67 out of 2514 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect for us. We were able to walk to all of the major monuments and museums. It is 5 minutes from the air and space museum and the Bible museum. It is 8-10 minutes from the national mall. The hotel was very clean. The beds were fairly comfortable. The staff was always very helpful and nice. There was a small area for kids to play. If we go back to DC, this will be our hotel of choice.
Stayed 3 nights in Sep 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is perfect, only 15 minute walk to the Smithsonian museums, and 20-25 minutes to most of the memorials. The hotel is a bit dated, peeling wallpaper in the bathroom, holes in the carpet; but the staff are amazing! The restaurants- one for breakfast and one for lunch/dinner were excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services, clean and loving place
Stayed 2 nights in Sep 2024

6/10 Okay

Sina

Stayed 2 nights in Aug 2024

10/10 Excellent

Giovanni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Great overnight stay. Close to several sites to visit. Clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Check in was easy. Restaurant at the hotel was good and reasonably priced. The room that we stayed in was a bit cramped due to a large desk structure that we didn’t need at all. I also read about a “pillow menu” that was no longer occurring.
Stayed 2 nights in Sep 2024

6/10 Okay

Janice Hope Huang, Everett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Evrything was good ; the room was clean; staff was friendly; however the room was not sound proofed and we could here cars outside - there was a semi truck parked outside the whole night and we could hear the motor running; on the last night it rained and even the raindrops on the rooftop was heard so we really didn’t get good quality sleep.
Stayed 6 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean. The soaps, shampoo and conditioner were actually ones you would use in your own home! Easy walking to the monuments and museums. We would definitely stay here again. They only down side was you have limited eating establishments within walking distance. The hotel has two restaurants, but it gets very pricey to eat at them when on an extended stay. So we went to the Safeway and bought some breakfast and lunch groceries. We had a nice vacation,
Stayed 4 nights in Sep 2024

8/10 Good

Wendy

Travelled with family
Mr Kenny at the front desk was amazing! Everyone was so nice but he really stood out! TV is bad and beds too firm. Location is the best though!!
Stayed 5 nights in Sep 2024

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
I like the room. Is very comfortable.
Stayed 4 nights in Sep 2024

8/10 Good

Lillian Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the only problem we had ws the plug in room for phone charger - it kept falling out.......
Stayed 7 nights in Sep 2024

6/10 Okay

Janita

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
My stay was good. The staff were all very polite, friendly, and helpful. But the room was ok at best. The refrigerator didn’t get cold, the room was semi clean, the lining they put in the tub was coimg up and the beds felt like you were sleeping on a box spring. They can definitely use some updates to the property. Now it is close to a lot of the museums, capital, white house, and all the tourists attractions. But overall my stay was ok.
Stayed 3 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness
The mattress is too hard.
Stayed 3 nights in Sep 2024

8/10 Good

Sayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff-especially at the bar! Within walking distance to many tourist attractions.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Wonderful Hotel near The National Mall
We really enjoyed our suite at The Holiday Inn Washington Capitol. We liked the spacious rooms, The hotel was convenient for meals, it was in a convenient location, and ithe hotel was spacious inside, outside and clean. The taxi stand was located outside the hotel. The staff members were very friendly and helpful. We would definitely stay at The Holiday Inn Washington Capitol on a future vacation to Washington.
Stayed 4 nights in Sep 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a 3 out of 5, the water from shower stopped working suddenly?? and room service didn’t answer the phone.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very good experience. Staff was friendly and helpful.
Stayed 4 nights in Jun 2024

8/10 Good

lindsay

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Lashannon

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I traveled with my children, and was so glad for the pool! In addition, the location was GREAT! We walked to visit the memorials, monuments, and museums. We did have to catch an Uber to get to our Nationals game, but otherwise, the location was fantastic! And the staff were very friendly and helpful! Will definitely stay here again when visiting!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
There should be a hot tub and the pool should be available in September.
Stayed 7 nights in Sep 2024