Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • Museum of the Bible
    ‪5 min walk‬
  • National Mall
    ‪5 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min drive‬

Room options

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Smithsonian Institution. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes by foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (USD 53.10 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 19-30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • 21st Amendment
  • Starbucks
  • Capitol Bistro

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms - 7

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Pool hoist on site
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Shared microwave
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1343 out of 2650 reviews
Rating 8 - Good. 755 out of 2650 reviews
Rating 6 - Okay. 345 out of 2650 reviews
Rating 4 - Poor. 133 out of 2650 reviews
Rating 2 - Terrible. 74 out of 2650 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

10/10 Excellent

Noel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay there again and again and again….
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, secure
Stayed 2 nights in Nov 2024

10/10 Excellent

Art Renato

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodations
Stayed 3 nights in Nov 2024

2/10 Terrible

JI EUN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost the galaxy tab in the room. I cannot believe how this happened but I can not find it. It’s not safety even in the room. Please make sure you get for breakfast coupons and kids free meals under 10. He do not provide it if you ask it. It also so noisy and could not sleep well, heating system and railroad. I do not recommend even if it located the nearest a museum.
Stayed 2 nights in Nov 2024

10/10 Excellent

Somer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so close to the National Mall, and it was also extremely clean and comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Jess

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I loved the location of the hotel, it was perfect for walking to all of the museums. It’s the reason I booked it. The staff was really nice but cleanliness of the room was not the greatest. I mean it is what it is, 2 beds a tv and a bathroom but it incredibly outdated for the price. The thermostat kept going from hot to freezing cold all night. There was a thick coating of dust on the heater that was so bad my 10yr old son and I kept waking up in the am with burning, swollen, itchy eyes and were really congested . It was so bad we checked out a day early and drove the 6 1/2 hours back to NY rather than stay another night to endure that. When the front desk clerk asked why we were checking out I told her this and she did say she was sorry to hear this. So location great, staff, great, cleanliness really not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Stayed 6 nights in Aug 2024

10/10 Excellent

Niv

Liked: Staff & service, property conditions & facilities
Very nice with great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Eunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Naushad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall nice facility, few blocks away from major tourist attractions. Staff was accommodating to allow early check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the museums and the metro. It has a few good food options for breakfast and lunch-Two Sisters Deli and Potbelly Sandwich Shop. They also have Starbucks and McDonalds. If you want a fancy dinner, take the Lyft. It’s about $10 dollars each way. The hotel is older, but it is clean and comfortable. I would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

William Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca a todos los Museos y sitios principales de la ciudad
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

6/10 Okay

LUKE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is good but overpriced for what you get. The kicker is the $50 parking. Insane
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location. Our room was large, clean and lovely. We had a great stay.
Stayed 2 nights in Nov 2024

8/10 Good

Reynaldo, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service
The closest hotel from the national mall. I enjoyed my stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room is more dated then I would have expected. The location is convenient for the mall. The good: The property is only a few minute walk to the mall and the museums. The staff was helpful and did a good job. The bathroom had a more modern feel. The bad: The room was more dated. The a/c does not go below 68 deg (if you like sleeping in the cold) and the bed is hard. The hotel is right next to a freight rail line which can be heard even from the top floor on the far side of the hotel. The kicker was an alarm clock with a iPhone bus connector (on pre 2012 phones). Overall an average hotel, convenient for if you are doing tourism on the mall.
Stayed 1 night in Nov 2024

8/10 Good

Satya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good for family stay and walking distance from most of the National Mall attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Yonnas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Mr Kenny was especially helpful! Great guy and resource!
Stayed 2 nights in Nov 2024