Metropol Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropol Hotel

Front of property
Daily buffet breakfast (PLN 55 per person)
Bar (on property)
Aerial view
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Marszalkowska 99a, Warsaw, Masovia, 00-693
  • Palace of Culture and Science
    5 min walk
  • Golden Terraces
    9 min walk
  • The National Museum in Warsaw
    11 min walk
  • Warsaw (WAW-Frederic Chopin)
    20 min drive

Room options

Executive Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Family Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Metropol Hotel

Eco-certified Warsaw hotel in Centrum with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Metropol Hotel offers 212 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The breakfast at Metropol Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palace of Culture and Science. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Within a 10-minute walk of Palace of Culture and Science and Vitkac
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Metropol Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Warsaw hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Metro Jazz Bar & Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 328 ft (PLN 65 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: PLN 55 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Metro Jazz Bar & Bistro

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 65 per day (328 ft away)
  • Pet fee: PLN 70 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Metropol Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Metropol
Metropol Hotel Warsaw
Metropol Warsaw
Metropol Hotel
Metropol Hotel Hotel
Metropol Hotel Warsaw
Metropol Hotel Hotel Warsaw

Metropol Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1005 reviews" "
Rating 8 - Good. 334 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced central hotel
V centrally located near the Palace of Culture (unmissable landmark in the city), and perfect therefore for central train & bus station, plus the City sightseeing bus routes. Unfortunately this means there’s lots of street traffic (buses, trams, cars) so it can be v noisy (although ear plugs were provided). Beds comfy enough. Bathroom could do with a few extra accessories (shower cap, etc.), Service impeccable and helpful. Nice bar area with decent menu (if you want to hand around).
View from ground level at front of hotel
Palace of Culture st night
View From the observation deck
Stayed 3 nights in Sep 2024

8/10 Good

Halina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2 days stay experience I will rates as a very good . Located in perfect area, . 5 stars for the area around the hotel, beautiful city , easy access to everything. Shopping , dining and relaxing in the parks. Hotel is clean , not perfect but very good , nice staff, will book soon again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only criticism for this hotel is the shower can be a bit unpredictable going hot and cold without being touched, but everything thing else 10 out of 10
Stayed 4 nights in Sep 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel in September 2023 and were so delighted with our room, the helpful staff and very good breakfast that we returned again this September to celebrate our wedding anniversary. My request for the same room as last year was granted and it felt like coming home. I could go on, but the fact that I have already booked a longer stay for September 2025 (hoping to be given the same room again!) should be seen as the highest praise one could give, bearing in mind the number of other hotels in the immediate vicinity. And so I would like to thank all the staff for making our stay a truly memorable occasion.
Stayed 3 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Good position, basic hotel
Clean,simple hotel. Well located. The price of room is indicative of standard. Would recommend for short stays. Helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I always stay in this hotel and never have any issues. They always have a room ready for me, sometimes hours before the official check in time. The hotel is also very central. Perfect spot in Warsaw.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zaily, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación
Stayed 1 night in Sep 2024

10/10 Excellent

Spencer

Excellent location and a very nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

athula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to central station and metro and trams. Very clean rooms and hotel. Plastic free refillable water jug concept is great. Lots of restaurents closeby. Great customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Stayed 3 nights in Aug 2024

2/10 Terrible

Genie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place is outdated with run down carpet in rooms. The single rooms are so small. There was No linen in the sofa bed.. We called for some as we had a very long trip and we're so tired. The man comes to our room with a pile of linen. We tell him where to put it and he proceeds to tell us that he will change it. We say that's okay we can do it. Did I mention we were soooo tired? He insisted he had to change it. Twenty minutes later, we threw ourselves on the bed layed down and waited, he finally is done and gives us our privacy to rest. We had asked him to close the bed when he was done AND HE DID NOT..The pillows are the worst like they took cheap cotton balls and filled a sack. The noise from the street from ambulance to revving cars is unbearable. The simple request downstairs for a glass of water is answered by go to your room get a glass and go by the elevator and get a drink. No cups by the water dispenser. Nothing in bathroom to keep the water out, literally flooded floor. Really basic and over expensive a littleaddituinal slippers, bathroom items would go a long way. Very sad.
Stayed 1 night in Sep 2024

8/10 Good

Ewelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Przemyslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely take the breakfast option. Food here is really good!
Stayed 1 night in Aug 2024

6/10 Okay

Zoe

Disliked: Property conditions & facilities
Wi-fi inadequate, air con non existent, very good restaurant.
Stayed 7 nights in Aug 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

BENJAMIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for staying near the railway stations in Warsaw and just a mile and a half from the heart of old town. Clean and tidy (though room cleaning has to be requested and tea/coffee etc isn't automatically replenished) and convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable although not much character (very utilitarian). Friendly staff and very good breakfast buffet. Located next to metro so easy to get around.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great but rooms can be noisy so I'd suggest taking earplugs if you're a light sleeper. Also, the bathroom was clean but a tad outdated. Breakfast and staff were great though.
Stayed 1 night in Aug 2024

10/10 Excellent

Etan B

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it! 10/10
Stayed 2 nights in Aug 2024

10/10 Excellent

Rajiv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our previous place ended up being canceled so we had to scramble and found Hotel Metropol in a great part of town for an affordable price. It was the best thing that could have happened and made a hectic trip that much easier. It’s close to metro and tram, shopping, and even walking distance to the old town. We came for The Eras Tour (along with a lot of other guests) and the hotel was more than accommodating and had flyers welcoming the Swifties with QR codes of activities and information. Breakfast was really great as well.
Stayed 3 nights in Aug 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel doesn't look much from the outside but was very pleasant, clean and well maintained on the inside. The location is very busy but earplugs were provided and we slept well. The bed and bed linens were very comfortable, the bathroom was modern and fresh and the public areas were very nicely presented. The staff on the reception were friendly. I really liked that cleaning the room is only by request of the guest; this seems much more efficient than the standard practice of servicing every room every day. The only thing that was not as good as everything else was the bathroom towels - they were a bit threadbare - but this was not enough to detract from a very pleasant 3 night stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and accommodating staff, great location in the middle of downtown that’s easily walkable with access to all forms of transit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use again
Location good, not far from tourist area and restaurants. Staff were efficient. This isnt a criticism but did their job well perhaps not hugely persinable. But we really enjoyed our stay. If exchanging money in Warsaw do not use western union. They will rip you off. Smaller local exchange places are much better
Stayed 3 nights in Apr 2024