Masonic Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Masonic Hotel

Twin Room
Queen Room | View from room
Reception
2 bars/lounges
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
9 McLean Street, Waitara, 4320
  • Waitara West Quay
    1 min walk
  • Waitara Library
    2 min walk
  • Sentry Hill Winery
    8 min drive
  • New Plymouth (NPL)
    9 min drive

Room options

Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

King Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Masonic Hotel

Riverfront hotel with a casino connected to a shopping center in Waitara
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, an arcade/game room, and free newspapers.
Masonic Hotel offers 8 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Masonic Hotel, you're connected to a shopping center and just a quick walk from Waitara West Quay. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at Dining Room, a family restaurant that serves local and international cuisine
  • English breakfast served weekdays for a fee
  • Amenities include free lobby newspapers, meeting rooms, and an ATM
  • Steps from Waitara West Quay and Waitara Library
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, an arcade/game room, and complimentary newspapers in the lobby are also featured at the business-friendly Masonic Hotel. Free self parking is available.

This 3-star Waitara hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 8:00 AM and 1:00 PM.
Dining Room - This family restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 33 ft

Food and drink

  • English breakfast available for a fee weekdays 8:00 AM–1:00 PM: NZD 15-30 for adults and NZD 8-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Dining Room

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.00 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 15 to 30 for adults, and NZD 8 to 10 for children
  • Rollaway bed fee: NZD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 9 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Masonic Hotel Waitara
Masonic Waitara
Masonic Hotel Hotel
Masonic Hotel Waitara
Masonic Hotel Hotel Waitara

Masonic Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 80 reviews" "
Rating 8 - Good. 34 out of 80 reviews" "
Rating 6 - Okay. 5 out of 80 reviews" "
Rating 4 - Poor. 5 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and they make a great coffee and breakfast
Stayed 1 night in Jun 2024

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in May 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.
Stayed 1 night in Jan 2024

10/10 Excellent

Gurbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and kind...
Stayed 1 night in Dec 2023

6/10 Okay

Gloria, salinas

Bar on the bottom of room. Too loud music band playing below
Stayed 1 night in Nov 2023

10/10 Excellent

Murray

Stayed 1 night in Sep 2023

6/10 Okay

Keisuke

Stayed 1 night in Sep 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Anastasia

Business traveller, Travelled with partner
I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.
Stayed 1 night in May 2023

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jason

Stayed 2 nights in Dec 2022

2/10 Terrible

Mojtaba

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean fresh style, friendly phone calls on details, good breakfast at their cafe. Hadn't realised Waitara was such a pretty town, will stay again.

4/10 Poor

Raymond

Stayed 1 night in Nov 2022

2/10 Terrible

Tracy

Business traveller
Disliked: Staff & service
I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late after closing & very accommodating. Very clean & tidy room. Awesome shower & huge comfortable bed. Will be back when in area.
Stayed 1 night in Sep 2022

8/10 Good

Delia

Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS COMFORTABLE, CONVENIENT AND CLEAN. THERE WAS NOTHING WHICH I DIDN'T LIKE.
Stayed 1 night in May 2022

8/10 Good

Garry C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable night
Stayed 1 night in Jan 2022

10/10 Excellent

Kerry

Stayed 1 night in Feb 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Little bit of this and a little bit of that
Only one person to do check-in, who was also the barmaid for the public bar and the attendant in the pokie room....so that meant we were constantly interrupted during check in. We requested 2 single beds, got a room with 1 queen bed, asked to move us....which took time to find a room with single beds. Thankful that they did move us as the original room they gave us looked out over the back roof of the hotel and nothing else. At least the room we eventually got had a view straight down to the front of the hotel where we could see our rental car which was street parking. We finally got to our room, unpacked then went downstairs to find something to eat only to find on our return that our cards didn't work. So back to reception to request more. On our 3rd night the same thing happened, our cards didn't work so once again we had to get new cards. All up we went through 3 sets of entry cards for a 4 night stay. The rooms are basic but very comfortable. Shower pressure is superb. The in-room guest books need to be updated, they still say that there is room service and that there is a restaurant onsite that serves dinner and breakfast - Not so. Granted that the receptionist did say that she had only been there for a week, between her and Rahoul - I'm sure they're the only 2 that run the hotel/motel, they did a great job trying to do the best with what they had.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower friendly manager very quite location Room Good size Large bed just a smidge on the firm side For me but partner said all good for him
Stayed 2 nights in Apr 2021