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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room Single Use, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

With your stay at Hotel El Ciervo, you're connected to a shopping centre and just a quick walk from Catedral de Villarrica. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Catedral de Villarrica and Villarrica Historical Museum
  • Ski, local-area and beach shuttle service available for a fee

Property Features

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Self parking is free. This 3-star Villarrica hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 2 levels
  • Built in 1940
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle, beach shuttle, ski shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Hotel El Ciervo offers 13 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Beds feature Select Comfort mattresses. LCD televisions come with cable channels. Bathrooms include a rainfall showerhead and complimentary toiletries. This Villarrica hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access

Food & Drink

Guests are served a free buffet breakfast daily.

On-site venue – This beachfront restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children aged under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Hot springs nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - noon. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:00 AM - noon.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel El Ciervo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club.

For guests' safety, the property includes a first aid kit in all accommodation.

  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at noon
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 7
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • El Ciervo Villarrica
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel
  • Hotel El Ciervo Villarrica
  • Hotel El Ciervo Hotel Villarrica

You should know

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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