Vienna Comfort Aparthotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vienna Comfort Aparthotel

Fridge, microwave, stovetop, dishwasher
Executive Apartment, Kitchen
Interior
Standard Apartment, Kitchen | Living area
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Alser Strasse 21, Vienna, Vienna, 1080
  • University of Vienna
    9 min walk
  • Rathaus
    10 min walk
  • Rathausplatz
    12 min walk
  • Vienna (VIE-Vienna Intl.)
    30 min drive

Room options

Executive Apartment, Kitchen

  • 55 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 Double Bed

Standard Apartment, Kitchen

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Vienna Comfort Aparthotel

Aparthotel with a fitness center, near Vienna Christmas Market
A fitness center, a bar/lounge, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a dryer and a dining area.
Vienna Comfort Aparthotel offers 4 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Vienna aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Vienna Comfort Aparthotel, you're just a quick walk from Vienna General Hospital. Enjoy features like free WiFi in public areas, plus a gym and a bar. Built in 1999, this comfortable aparthotel has 4 apartments on 1 floor. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dryer, and a dining area
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by foot from Vienna Christmas Market and a 4-minute drive from Hofburg Imperial Palace
As a guest of Vienna Comfort Aparthotel, you'll find a fitness center, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Vienna Comfort Aparthotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Vienna aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, German, Italian, Russian

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 for adults and EUR 6 for children
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: EUR 20 per night

Bathrooms

  • Bath or shower
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Soap
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • TV with cable service

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Soundproofing
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • In the historical district

Things to do

  • Fitness centre
  • Health club access nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 4 rooms
  • 1 floor
  • 1 building
  • Built in 1999

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from March 31 2024 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vienna Comfort
Vienna Comfort Apartments
Vienna Comfort Aparthotel Apartment
Vienna Comfort Aparthotel
Vienna Comfort
Vienna Comfort Aparthotel Vienna
Vienna Comfort Aparthotel Aparthotel
Vienna Comfort Aparthotel Aparthotel Vienna

Vienna Comfort Aparthotel Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 13 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Shyaam

Disliked: Cleanliness, staff & service, property conditions & facilities
not a pleasant experience
Chose the hotel because we had an early morning flight. There were a lot of negatives unfortunately. There was a stink from the sewer through out as the common washroom was ajar. The same stink pervaded our room washroom also. The shower stall has no place for keeping our soap dish. There was no soap provided and the dispenser near the sink was empty. We travel with our own toileteries, so we made do. Main issue was that the owner refused to take part payment in forints. We have done so in many countries, exhausting the local currency. It was a major inconvenience as we were saddled with forints. For the airport drop off at 5 euros each, son needed a 5.30 am drop. The owner said it's 20 and 40 min past the hour. Actually it's a small setup, there was no need to insist on such timings. They anyway do individual dropoff. When I was about to announce my dropoff time, owner said, checkout is 11am. Pretty amazed as airport hotels , esp once like this one need not insist on such timings. Their clients will hardly come rushing in to occupy the rooms during the day. Anyway I left at 10.40am. My flight counter only opens at 11. all in all not a pleasant experience
Stayed 3 nights in Nov 2017

6/10 Okay

Anthony

Liked: Cleanliness
Close to sights and shops
Convenient location

6/10 Okay

Sarah, Linz, Austria

Disliked: Staff & service
spend a little more for something nicer!
The stay was just ok. The reception is on the second floor, small lift, and the apartment is down a floor. The second bed was not made as promised and it was hard to sleep at night with the blinds not being black out.

10/10 Excellent

Candice, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Vienna
Great apartment! It was huge and had everything you could want. Comfortable bed, kitchen with all equipment. Wish we could have stayed longer. The only minor negatives were the busy street, but the tv can drown that out, the water didn't get very hot for showering and the person in the apartment seemed to do some gym routine for an hour or 2 in the evening. But overall really good!

2/10 Terrible

Louis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel didn't have room for me; had sleep elsewhere
I arrived at the hotel and was told that they didn't have any info on my reservation. I told them I just booked it on Hotels.com a couple hours before. They said couldn't have possibly booked a room there because they were full. I showed them my Hotels.com receipt. They said that they messed up and that they had no availability and that the room shouldn't have been available on Hotels.com. Probably they booked it themselves over the phone and never took it off Hotels.com. So I had to go stay with a friend. One star.

6/10 Okay

Jody Ryabinov, Israel

Liked: Cleanliness
Our first trip to Vienna! Great Location!
This hotel was very centrally located and so convenient. The rooms were spacious and clean and the price was great! Very poor internet access, very noisy street sounds around the clock, bad pillows, and poor air conditioning were some of the down sides.

10/10 Excellent

A~I~T~M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the Amenities
Great hotel/apartment, it had everything one could possibly need. The kitchen was among the best I've encountered in an European hotel/apartment room. Most of staff was super friendly.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for access to downtown
A great place to stay. Close to grocery store, etc. Would definitely stay there again and recommend to friends. Very good price for Vienna. Room well equipped for cooking. Saved us lots of money...eating out in Vienna is quite expensive.

6/10 Okay

Reik

Business traveller
Liked: Cleanliness, room comfort
Negativestes Hotelerlebniss
Grundsätzlich lief alles ganz gut soweit, allerdings ist mir auf dieser Reise was extrem negatives passiert wo ich drüber berichten möchte. Als ich nach meiner Sightseeing Tour zurück ins Apartment kehrte um ich auszuruhen, schloss jemand die von mir abgeschlossene Tür auf ohne vorher zu klopfen und schaute kurz rein...ich war total entsetzt und erschrocken wie so etwas passieren kann. Ein Mitarbeiter der mir zuvor das Zimmer zeigte hat die Tür mit den Worten "Ich wollte nur was nachschauen." wieder geschlossen. Wie die anschließende Nacht war kann man sich denken...ich hab mich bei der Rezeption beschwert mit der bitte es dem Hotelmanager zu berichten und dem Mitarbeiter klar zu machen, dass das ein Eingriff in die Privatsphäre ist und auch polizeiliche Folgen haben kann. Ich hoffe für allen anderen Gäste, dass sie so etwas nicht erleben müssen. Ich persönlich werde keinen Fuß mehr in dieses Hotel setzen. Eine Rückerstattung über Hotels.com war ohne Erfolg.
Stayed 1 night in May 2023

8/10 Good

Markus

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Liane

Travelled with group
Zimmer angenehm groß, Sauberkeit lässt etwas zu wünschen übrig. Wir hatten anfangs ein Badetuch (keine Handtücher) für drei Personen. Ein Zahnputzglas für drei Personen, wobei noch Zahnpaste von einem vorherigen Gast drauf war. Frühstück war ok. Personal freundlich. Wir hatten Frühstück mitgebucht, welcher Umstand dem Hotel nicht bekannt war. Verbindung mit Öffis sehr gut. Gute Lage.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We reserved an apartement: due to alimentary restrictions is not easy to arrive and find a propere restaurant. Upon arrival (aouut 4pm) we are told that the apartment has no hot water and are offered to relocate to another building, another room (not apartment) or wait a few hours. We opt to wait and go for our first tour of Vienna. Structure is actually a short walk from old town attractions. We got back around 8.30 pm and our luggage has been moved to the apartment. We unpack and get ready for dinner. Here the bad surprise: all kitchenware is dirty! I meadn really dirty (just a few pictures below) with food leftovers and even water left in the boiler. We immediately contacted the reception which offers breakfast and promises cleaning. We ate just a few things we had with us. Next morning we leave and remind of the cleaning. We return againg around 8 pm and ... nothing has been cleaned! We are really upset and show the status of the apartment to the person at the desk (different from previous day). He takes away some dirty kettles, the boiler and offers to clean what possible. We set an agreement so that we will go out for dinner and be reimbursed. Reimbursement has arrived, well half of it. Conclusion. Structure is convenient and witha good cost-value ratio. We had a bad experience with cleanlines of the kitchenett while the room was overall clean. About cleanliness: during breakfast we noticed that the towels are not changed, just crumbs removed ...
Stayed 2 nights in Aug 2019

6/10 Okay

Estelle

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2018

6/10 Okay

Elida, Argentina

Liked: Staff & service
Disliked: Cleanliness
Personal muy amable
Está bien comunicado. Muy frío. Un caño roto. El televisor tiene más de 30 años.

6/10 Okay

Verified traveller

Nice, simple hotel in a good location.

6/10 Okay

Dominique, st germain sur morin

Disliked: Cleanliness, property conditions & facilities
à améliorer
La pension est bien située proche du centre ville aussi bien à pied qu'en transport. L'isolation phonique vis à vis de l'extérieur est bonne. Les appartements demanderaient un rafraichissement de la peinture bien qu'une partie du mobilier ait été renouvelé cela a été effectué sans souci du détail (empreinte des anciens meubles de cuisine,prises électriques non rebouchées).les finitions de la hotte sont à revoir .Petit bémol Ayant demandé par deux fois à procéder au changement d'ampoules défectueuses cela n'a jamais été effectué.

8/10 Good

Jesper

Liked: Staff & service

2/10 Terrible

Laurent, saint maur des fossés

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
passez votre chemin
Réservation en inadéquation avec arrivée: femme à l'accueil mal-aimable, place de parking soit disant indisponible, nous avons du nous garer dans la rue et avons été verbalisé. Appartement très vétuste, sanitaire sale, odeurs cigarettes, murs sales, travaux cuisine inachevé, carreaux fenêtres très sales

8/10 Good

esther, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행에 좋은.
일부러 찾은 아파트 였고, 후기가 별로 없어서 굉장히 망설이며 예약을 했는데, 예상보다 훨씬 만족스러웠음. 처음에 웨스트 역에서 지하철로 이동하면 금방이라는 이야기에 지하철탔다가 완전 헤매고 찾긴했는데, 나중에 보니 아파트 바로 앞에 트램이 다니더라는.. 혹시 이용하실 분들은 웨스트 역에서 트램 47인가 48 (기억이 잘 안남... ) 타면 바로 집앞까지 .. 그걸 이용하시는게 훨씬 좋을듯..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuplabuukkaus
Paikalle saapuessamme saimme kuulla, että vuokraamamme asunto oli jo käytössä. Meille tarjottiin samaan hintaan hotellihuonetta aamupalalla. Yöllä majoittuessamme ei ollut paljon vaihtoehtoja. Huoneet oli ihan ok ja siistit. Ikkunoista kuului jonkin verran melua. Netti ei lupauksesta huolimatta toiminut lainkaan ja sijainti oli melko syrjäinen keskustaan nähden

6/10 Okay

Verified traveller

Okay but not more
Okay apartment with very good location near Rathaus. Poorly equipped kitchen and the sink leaned so all the water ended up on the floor. Drainage in the shower and bathroom sink was not working well. Good to have ac in the room. Spacious apartment. If you are visiting Vienna during the summer make sure to go to the film festival in the park in front of Rathaus since it is filled with lovely food stalls with food from all over the world at reasonable prices.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Varaamamme huoneisto ei ollutkaan saatavana tulohetkellä eikä tästä ollut ilmoitettu etukäteen. Saimme normaalin huoneen, jossa ei ollut mitään ilmastointia tai edes tuuletinta. Lämpötilat ulkona koko ajan 30-35 astetta. Aamiainen laitettiin huoneen hintaan, mutta sekin oli liian vaatimaton. Yleisarvio hotellista: ei tarvitse tulla uudestaan.

8/10 Good

Jimmy, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Me and my girlfriend stayed for 4 nights and we really liked it. The staff was very helpful in every way. The apartment was clean and the bathroom was newly renovated. I strongly recommend Vienna Comfort Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort