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SMARTments business Wien Hauptbahnhof

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SMARTments business Wien Hauptbahnhof

Lobby
Studio XL
32-inch flat-screen TV with satellite channels, Smart TV
Lobby
Apartment | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    8 min walk
  • Vapiano
    1 min walk
  • Vienna Central Station
    2 min walk
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio XL

Studio XL | Living area

Studio XL

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Prize by Radisson, Vienna City

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (844)
The price is €77
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Prize by Radisson, Vienna City

About this property

SMARTments business Wien Hauptbahnhof

Eco-certified aparthotel in Vienna
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
SMARTments business Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

During your stay at SMARTments business Wien Hauptbahnhof, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas. Built in 2017, this comfortable aparthotel has 162 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV, and a refrigerator
  • Free WiFi
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 8 minutes by foot from Belvedere and a 4-minute drive from Naschmarkt
As a guest of SMARTments business Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in a common area, and express check-in. WiFi is free in public spaces. The eco-certified SMARTments business Wien Hauptbahnhof also features express check-out, a front-desk safe, and an elevator.

This 3-star Vienna aparthotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Water dispenser
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite service

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Vending machine

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 162 rooms
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hotelbird mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
Housekeeping is provided every 14 days.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

SMARTments business Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1122 reviews" "
Rating 8 - Good. 393 out of 1122 reviews" "
Rating 6 - Okay. 109 out of 1122 reviews" "
Rating 4 - Poor. 32 out of 1122 reviews" "
Rating 2 - Terrible. 34 out of 1122 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Marta

Liked: Amenities, room comfort
The room is very basic and clean. Check in was smooth and easy despite being all self service. However on the last day i noticed bugs in the bathroom and I question the safety of the all self-service entrance to the hotel. When i was coming back late at night, some people were hanging out outside the main door. Once i opened the door they snuck in behind me. They stayed in in the lobby area but technically nothing or noone would stop them from following me into my room… so i’d give zero stars for safety unfortunately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A decent stay and Smartment met my needs for my 8 days business trip in Vienna. It is convenient as it is near to the main train station. Checking in and out of Smartment was easy and fuss free as instructions were clear.
Stayed 8 nights in Sep 2024

10/10 Excellent

Xiaojian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. We liked the kitchenette.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The self-check in process is easy and they send the instructions well ahead of time. The room was clean and had everything you need for a short stay. The bathroom is spacious and the shower had good temperature control and pressure. The kitchenette is equipped with a microwave, stove, dishwasher and fridge. Crockery and utensils are provided.
Stayed 1 night in Sep 2024

10/10 Excellent

Pavol

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph, Vernon

Liked: Cleanliness, property conditions & facilities
Would have been better with A/C
Stayed 4 nights in Aug 2024

6/10 Okay

Christina

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?
Stayed 7 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hosni

Disliked: Room comfort
Never stay in it again
Stayed 1 night in Aug 2024

6/10 Okay

Cuiya

Stayed 1 night in Aug 2024

8/10 Good

Anna Marie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Full kitchen available, close to train station
Stayed 4 nights in Jul 2024

8/10 Good

Bassam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is highly automated, you can check in, stay, and check out without contact with any human. I imagine that could be a plus or minus, but certainly don't expect a concierge! There is no obvious way to make inquiries etc.
Stayed 1 night in Jul 2024

2/10 Terrible

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jun 2024

8/10 Good

Chen Che

Liked: Cleanliness, property conditions & facilities
Good to stay here ...clean and convenience
Stayed 3 nights in Jun 2024

8/10 Good

Miss Tamsin

Stayed 3 nights in Jun 2024

6/10 Okay

Natalie Weiling

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There is no air con in the summer. Very hot. They provided fan but it was not enough to sleep comfortably.
Stayed 2 nights in Jun 2024

10/10 Excellent

Irina

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous apartment and only 100m away from the main train station
Stayed 2 nights in Jun 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Checked into our room. No coffee maker, 1 knife, 1 fork and spoon for 2 people. No A/C with temperatures in Vienna climbing to around 29C. Called management and was told to move to the room next door. Back downstairs to do another check in. This room had a coffee maker and cutlery as well as a cracked and chipped cooktop. In lieu of A/C wexwerectold to use the fan in the room. As effective as a sparrow fart in a hurricane and it was filthy with dust and grime on the base and in all the outlets. The room was more akin to a student hostel and our last night was unbearable. The room was hot and stuffy and bordering, in my view, on being a health risk. So glad to leave and would recommend avoiding this place unless travelling in the depths of winter.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bruce Jack

Stayed 5 nights in Jun 2024

10/10 Excellent

Marie-Chantal

Business traveller
Liked: Cleanliness, room comfort
Nice, clean, well equipped. Small but according to pictures. The electronic check-in and check-out may be complicated if you are not too familiar with it. Better arrive within the hours with the reception open to avoid problems.
Stayed 1 night in May 2024