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Rafael Kaiser - Premium Apartments City Centre

4.0 star property

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Front of property
Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Terrace/patio
Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee) | In-room dining
Executive Suite | Living area
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Washer
  • Parking available
  • Air conditioning
  • Kitchen
  • Outdoor space

Explore the area

Map
Glockengasse 1, Vienna, 1020
  • Schwedenplatz
    ‪9 min walk‬
  • Stephansplatz
    ‪16 min walk‬
  • St. Stephen's Cathedral
    ‪16 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee) | Living area

Premium Apartment, 2 Bedrooms, City View, Executive Level (incl. 39€ cleaning fee)

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

Deluxe Penthouse Apartment with Balcony (incl. 29 Euro cleaning fee)

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee) | Living room

Junior Apartment, 1 Bedroom, City View, with balcony, Executive Level (incl. 29Euro cleaning fee)

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Queen Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee) | Living room

Premium Apartment, 1 Bedroom, Balcony, Executive Level (incl. 29€ cleaning fee)

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee) | Living room

Executive Apartment, 2 Bedrooms, Executive Level (with Suite, incl. 39€ cleaning fee)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee) | Living area

Deluxe Penthouse Apartment with Terrace (incl. 29€ cleaning fee)

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee) | Living room

Deluxe Apartment, 2 Bedrooms, Executive Level (incl. 39€ cleaning fee)

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rafael Kaiser - Premium Apartments City Centre

Apartment with a 24-hour fitness center, near Vienna State Opera
A 24-hour fitness center, a rooftop terrace, and self parking are available at this apartment building. WiFi in public areas is free. Additionally, laundry facilities, a free grocery shopping service, and express check-in are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a washing machine and a dining area. Weekly housekeeping is available.
Rafael Kaiser - Premium Apartments City Centre offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Vienna apartment provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested.

Recreational amenities at the apartment include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Rafael Kaiser - Premium Apartments City Centre . During your stay, you're just a quick walk from Circus and Clown Museum. You'll find features like free WiFi in public areas, plus a 24-hour gym and a rooftop terrace. Built in 2007, this upscale apartment building has 20 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a deep soaking tub in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a deep soaking tub
  • Free WiFi
  • Self parking available for a fee
  • Amenities include convenience store, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Vienna State Opera and a few minutes from St. Stephen's Cathedral
  • Airport shuttle service available for a fee
As a guest of Rafael Kaiser - Premium Apartments City Centre , you'll find a 24-hour fitness center, a rooftop terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Rafael Kaiser - Premium Apartments City Centre also features laundry facilities, a convenience store, and a complimentary grocery shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Vienna apartment.

Languages

English, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 19 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • High chair

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Cleaning supplies
  • Paper towels

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow menu

Bathrooms

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Toilet paper
  • Eco-friendly toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 50-inch flat-screen TV with satellite service

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture

Laundry

  • Washing machine
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • No lifts
  • Soundproofing
  • Tile flooring in public areas
  • Designated smoking areas (fines apply)

Services and conveniences

  • Multilingual staff
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Champagne service
  • Free bottled water
  • Corner/local shop
  • Free food/drink shopping service

Location highlights

  • Near a metro station
  • Near a train station
  • Near a hospital

Things to do

  • 24-hour fitness centre
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 20 rooms
  • 5 floors
  • 1 building
  • Built in 2007
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 19 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rafael Kaiser Business Apartments Apartment Vienna
Rafael Kaiser Business Apartments Apartment
Rafael Kaiser Business Apartments Vienna
Rafael Kaiser Business Apartments
Rafael Kaiser Business s
Rafael Kaiser Apartments City
Rafael Kaiser Business Apartments
Rafael Kaiser - Premium Apartments City Centre Vienna
Rafael Kaiser - Premium Apartments City Centre Apartment
Rafael Kaiser - Premium Apartments City Centre Apartment Vienna

Rafael Kaiser - Premium Apartments City Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 288 reviews
Rating 8 - Good. 63 out of 288 reviews
Rating 6 - Okay. 5 out of 288 reviews
Rating 4 - Poor. 1 out of 288 reviews
Rating 2 - Terrible. 3 out of 288 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is within walking distance to everything you need to do around the city centre. The spot is very clean although the keys didnt work upon checking in the property. We had to call for a code to enter the apartment. The place is clean, nothing too fancy or large. Just sufficient for a two day stay I felt. The instructions were great along the way.

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
You will not regret staying here!
These apartments were incredible to stay at on my last leg of my trip - clean, comfy, homey, easy to access, all around it was an amazing experience. The hot tub on the roof of the penthouse i stayed in was exactly what I needed after a long week of traveling.
Stayed 1 night in Oct 2024

8/10 Good

Claudie

Stayed 2 nights in Oct 2024

8/10 Good

jacky

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is close to metro and tram station, very convenient. Our room is at the rooftop, which is big and comfy. However, the bath has a super low ceiling, inconvenient for taking bath. If you choose to use the outdoor bathtub, prepared to have other customers peep at you as there is a big gap in the wall.
Stayed 3 nights in Oct 2024

8/10 Good

Lexii

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty happy Cons: 15-30 min walk to main sites and restaurant/cafe area, claims to have air conditioning but apparently that doesn’t work during “cold season” even though it was only October and not cold so apartment was very hot and stuffy and made for horrible sleeping environment, weird layout of toilet in different room than the two showers and sink so 3 partial bathrooms, on a very noisy street also creating bad sleep environment Pros: communicative host, safe building and location, everything walkable, subway nearby, clean apartment, (small) gym available, family friendly with portable crib and high chair provided, laundry!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Perfect apartment!
The apartment was in a great location. Very good restaurants nearby, walking distance to the heart of things, and very close to great transportation. Also, the parking garage was very close by and convenient. Would stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dhriti

Travelled with group
Liked: Cleanliness, room comfort
Excellent location and fab apartment
The apartment was spacious, clean and modern. Excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was easy to find, in a safe neighborhood and plenty of room for the 5 friends traveling together. They responded quickly when I needed to add a day, and when I confirmed the reservation. We arrived late in the evening and getting the key and access to the apartment could not have been easier! Great place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and the bathtub on the deck. The apartment was extremely clean and well appointed. The property communication wasn’t good. The outlets in bathroom and kitchen did not work. We couldn’t have coffee or dry my hair. When I called, they didn’t send anyone to help. I couldn’t get a hold of anyone by phone when we arrived. A week before our trip, I needed to cancel the extra day because of a plane delay and they would not give me any kind of refund or discount.

8/10 Good

Huda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice apartment with comfortable beds.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Perfect Apartment!
Apartment was perfect! Great location, easy check in and check out. The apartment was a good size, plenty of clean towels, coffee, tea, everything you would find in a hotel room. The communication with the property quick and they were so helpful. Would definitely recommend and return.
Stayed 4 nights in Oct 2024

8/10 Good

Rochelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean property, beds comfy, checkin was smooth. Very nice staff who are responsive to inquiry. Sometimes response through the Expedia app took awhile or didn’t happen at all, but calls to their direct line or messages sent via email were answered right away. Bathroom has a tub that’s a little high. No AC in unit while we were there in October. Laundry facility and small gym was an added perk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Beautiful apartment convenient located to major attractions. Excellent!!!
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment but quite a long way from everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenton

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed the property, and check-in/out was easy. Just a couple stops from the city center.
Stayed 3 nights in Sep 2024

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, room comfort
Love the location
Stayed 6 nights in Apr 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, room comfort
Great Accommodation
Great accommodation - lots of space for a group of four girls in the two bedrooms and living area.
Stayed 3 nights in Aug 2024

6/10 Okay

Kristina

Travelled with family
Important Note: We did not stay at the apartments as planned. We were scheduled to travel to Vienna for the Taylor Swift concert, but the show was canceled. We reached out to the hotel to see if they would work with us on getting some type of refund, but they refused because it was short notice. I understand that business is business, and that's the risk you take for booking a non-refundable rate, but this wasn't a run-of-the-mill sickness or delay in travel plans. There was a terror plot that was (thankfully) uncovered by officials, which resulted in the cancellation of all 3 concerts. I would have appreciated some consideration of even a partial refund given these extreme circumstances. The apartments look lovely, and the location seems ideal. We will be in Vienna again, but unfortunately we will not consider staying here based on this experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary, Broken Arrow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Air Conditioning was great! The place had all we needed. The staff answered all our questions right away. Great location. Easy to get to everything. grocery store right next door. Everything you need within an easy walk. Elevator in the building. Will stay again next time!!
Stayed 4 nights in Jul 2024

6/10 Okay

XIANGBING

Travelled with family
Liked: Cleanliness, amenities
Don’t like the steps around the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking down the street was a bit of a challenge. There is underground parking a five-minute walk away that could have been promoted better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, room comfort
Beautiful apartment to stay in Vienna
We booked a two bedroom and it’s comfortable for 5 people. The apartment is well equipped with most necessities and clean except the area carpet in the living room has many dirty spots. I enjoyed the apartment has good central air condition which helps a lot in summer time. The master bedroom shower area floor always got wet after shower. It would be nice if they have a shower door. But I wish there are 2 toilets in the apartment. Overall everything is good. I would come back again. The area is nice and quiet but also central to most tourists area. It’s about 20 minutes walking to the old town. There is a pharmacy right downstairs from the building. And some local bakery store nearby to buy breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erlinda

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Adem

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property in great location. Communication was poor. We arrived after 5pm and had trouble getting into the apartment. The emails and signage at the location provided a phone number to call with no answer. After much frustration, the property manager responded to our WhatsApp texts. Not a great way to start
Stayed 1 night in Jul 2024