Guesthouse in Vienna, a short walk to Vienna Christmas Market
This smoke-free guesthouse features free WiFi in public areas. Limited housekeeping is available.
KH Apartments offers 15 accommodations with espresso makers and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 80-cm flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.
During your stay at KH Apartments, you're just a quick walk from Vienna Christmas Market. You'll find features like free WiFi in public areas.
Free WiFi
Just a 4-minute walk from Vienna Christmas Market and 11 minutes by foot from Hofburg Imperial Palace
Public spaces have free WiFi.
This 3-star Vienna guesthouse is smoke free.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Guest services
Housekeeping (limited)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Premium bedding
Bathroom
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
80-cm flat-screen TV
TV channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
More
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in fee: EUR 30 for check-in between 10:30 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 50.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: EUR 30 for check-in between 10:30 PM and midnight
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
Property is also known as
Kimi Apartments Vienna
KH Apartments Vienna
KH Vienna
Guesthouse KH Apartments Vienna
Vienna KH Apartments Guesthouse
Guesthouse KH Apartments
KH
Kimi Apartments
KH Apartments Vienna
KH Apartments Guesthouse
KH Apartments Guesthouse Vienna
KH Apartments Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is not at the location listed on Expedia and we had to contact the property through the cleaning staff to find the correct address which took about an hour. The actual hotel itself is nice, but the process to get there was not great. If the address is corrected on the site or if the address is clearly provided in the check-in instructions, I would highly recommend this hotel.
KH Apartments was excellent, from the booking to leaving, everything was superb. The apartments are an excellent location, you can walk to everywhere within central Vienna from here. They were very clean and comfortable and had everything you needed.
This place looked literally nothing like the pictures on Expedia. It was tiny, the furniture was really old and the couch countertops, etc were old. It was decently convenient, but my room at least was not at all what we were seeing online.
Excellent location, very clean. Easy to contact/ resolve any problems during the stay
Window slightly fiddly and shower door sometimes lets water through
The property itself was pretty nice albeit very warm and we could not figure out how to cool the apartment down (more below). I would note that the bedroom door is fully glass and the bathroom door partially transparent glass so privacy may be an issue. Useful to have a separate loo from the bathroom thought. We used some of the services in the apartment such as the fridge, iron and dishes which were all pretty standard. One frustration in the bedroom is that the mirror and socket are too far away from each other to comfortably dry your hair and whilst there was a dressing table with chair, it had no mirror available. the check in process was the only real issue I had - we had email instructions to call when half an hour away which I did and had to leave an answer machine message - the lady called back shortly afterwards but as we were on a train by that point it was hard to hear. We had to press a buzzer on the door of the building and were simply handed a set of keys - there was no real welcome and the apartment wasn't actually ready at that point as it was still being cleaned. Not a major issue but we had already advised our time of arrival. There was nothing (that we could find) in the apartment that provided any information about the contents such as instruction manuals, heating/cooling, emergency contacts or even information about the city beyond one tourist map. I realise it is self catering but it did feel a bit too impersonal for me.
The apartment was not in the location advertised. However, the apartment was convenient for public transport and for the city centre.
The apartment was clean, spacious and reasonably well equipped.
The main problem is the lack of service. There is no front desk and they did not respond to emails. We were lucky that the cleaning staff arrived while we were waiting at the wrong place. One of them drove us to where the apartment was.
Then we found that the internet was not working. We asked the woman who gave us the key, but she doesn’t work for the company, she just deals with the key. She was very kind and called someone who told her someone would come the next day. No one did. I emailed the office but did not receive a reply. Two days later my wife called the office and was told someone would get back to her. No one did. As a result, we had no internet for the entire stay (6 nights).
Although the apartment was fine, due to the lack of service I cannot recommend Kimi apartment.
Excellent location. Everything is walkable from the apartment. Lovely small studio flat perfect for 2. It says a full kitchen but only 2 hob rings. No microwave or toaster or oven. So snacks were a bit limited. Nice clean shower room. Very easy to call for keys on arrival.
G
Stayed 4 nights in Dec 2018
10/10 Excellent
Oren
26 Nov 2018
Very nice, comfortable apartment, contains everything a couple might need, best location in Vienna, in a very nice building with lift.
Lovely apartment in a great location and lovely building. Modern design.Could have done with a microwave though and the shower needs redesigning so that the water does not go onto the floor.
Izzy
Stayed 4 nights in Nov 2018
8/10 Good
SlickRick, Houston, TX
1 Oct 2018
Liked: Staff & service, room comfort
Check-in was a breeze! (< 3 minutes and we were on our way up to the apartment). The apartment itself was quite spacious - especially compared to a typical European hotel room. Well furnished for the most part. Couch could have been a bit softer but overall has everything you need. We expected a hair dryer and when wasn't found a quick text resulted in one showing up later that day so crisis averted! I did have some cleanliness concerns as after walking around the apartment for a few minutes the bottoms of my feet were black with dirt, and the oven still had melted cheese or something hanging from the rack and affixed to the bottom. The freezer also appeared to be broken without notice of such. Water pressure was excellent, shower functional and a nice deep tub. I would definitely stay here again if the few minor complaints were addressed. This was far and away more comfortable than a hotel would have been and at less than the typical price for one. Within 5 minute walk of Karlsplatz metro stop, numerous restaurants and a grocery store.
Great location and the flat is good for a couple. Not big but enough for a couple of days.
Very clean but no service and no housekeeping during our stay. We stay for 4 days and nobody came to clean the flat.
Overall is a good place to stay. Very quiet and the location is excellent.
Verified traveller
Stayed 4 nights in Aug 2018
2/10 Terrible
Melissa
27 Aug 2018
Liked: Cleanliness
Disliked: Staff & service
Great Apartment, Terrible Service
Let me first start by saying the apartment itself was in good condition and comfortable but that is where the positivity ends. Upon arrival, I was simply handed a key by a stranger with no further instructions. There is no check-in desk. Not a big deal...until you have questions. I also was surprised as this is apparently a group of apartments owned by an individual in different locations. My apartment was 1.1 miles from where the location was listed on Hotels.com. This was a problem due to my being their for work and I chose this hotel specifically for location. No AC. Common in Europe but an unlisted find. There was an issue with the wifi during my stay which I messaged and informed Kimi Apartments about. Even though the message said it was "Read" and timestamped, there was never a response. Somehow the wifi was fixed upon my return to the apartment so I don't know if they came inside or not without me being there and without telling me. Then it gets worse. I messaged Kimi Apartments regarding how the check out process worked since I had a physical key and no one to leave it with. They never responded and there was no record of reading the message. Then the next morning, when I was supposed to check out, I messaged again, still no response. Called Hotels.com once, messaged with Hotels.com for over 30 minutes and Kimi Apartments would not answer for them either. Needless to say I missed a non-refundable train ticket due to their lack of service. I will never stay here again.
The Apartment was in a great location, 5 minute walk from the Vienna Opera House. Directly behind Karlskirche. Two nice rooms, with a small kitchenette were handy with a couple of small kids. Beds were comfortable. Kimi Apartments were very accommodating in letting us check in directly after an overnight flight, even though it was a few hours before the normal scheduled check in time. Many thanks.
Recently modernised apartment in lovely old building close to Rathaus. Nice fittings, good quality. Tiny kitchenette but with all the essentials. Close to trams and underground system. Good, cheap restaurant on ground floor of same building.
Unusually big modern apartment; and clean. Excellent, central location within walking distance of everything. Main problem are the windows which are not sound proof, despite the apartment being located next to two major multi-lane streets. Impossible to sleep after 6.00 am due to the excessive car noise.
The location was diffent from the one written on hotels.com. We were told that we should have noted the correct one written on the email they’d sent. (In other words we were supposed to compare the addresses and understand that they were different and then note the correct one!) so for the second time we had to take a taxi to go to yhe apartment. There was no kettle in the kitchen. No soup for the dishwasher. So we had to wash the dishes by hand. The cleaness of the kitchen wasn’t good. The location was not good enough. It was not far from the state opera house though.ıf i come to wien again, I would definetly not prefer to stay there. So i don’t recomend this apartment to anyone.