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Hotel Donaustadt Kagran

3.0 star property

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Photo gallery for Hotel Donaustadt Kagran

View from property
Reception
Front of property
View from property
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Donau Zentrum
    ‪14 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • Prater
    ‪9 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Prize by Radisson, Vienna City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (946)
The price is €133
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Prize by Radisson, Vienna City

About this property

Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast and a 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Donaustadt Kagran. During your stay, you'll be within walking distance of Donau Zentrum. Enjoy features like free breakfast and free WiFi in public areas, plus self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Just a 4-minute drive from Vienna International Centre and 12 minutes from Vienna State Opera
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Bulgarian, Chinese (Mandarin), Croatian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 665 reviews
Rating 8 - Good. 317 out of 665 reviews
Rating 6 - Okay. 99 out of 665 reviews
Rating 4 - Poor. 17 out of 665 reviews
Rating 2 - Terrible. 13 out of 665 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Très bonne expérience ! Propreté de la chambre , petit déjeuner copieux et personnel sympathique. A 5 mn du métro !
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles, Huntington Beach

Disliked: Staff & service
I never stayed there, due to the hotel's inflexible change/cancellation policy and Expedia's inability to assist me. Terrible, non- or awful-communicating management. Avoid unless you're prepared to engage in a dispute with the hotel management if you need to change the dates or cancel the reservation!
Stayed 3 nights in Dec 2024

8/10 Good

Becky

Travelled with family and small children
Liked: Cleanliness, staff & service
Very adequate. Clean and comfortable. Close to the underground. Nice breakfast buffet. Accommodating. I believe I overpaid however as compared with similar hotels in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Business traveller
Liked: Staff & service
Staff was nice. Location was good. Cleanliness was poor. The carpet in lobby on first floor had large stains. The TV probably had only one or two english channels. It was expensive for the quality provided.
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Belal, Amman

Liked: Property conditions & facilities
Great
Stayed 6 nights in Nov 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there was no Kettle and water to make tea in the evening, nor was there an ironing and ironing board in my room, which was a shame, but the reception team were very friendly and helpful and offered to provide what was needed on a loan basis. All in all, I my stay was enjoyable. Thank you Reception Team
Stayed 2 nights in Nov 2024

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining area is very organized, clean and beautiful. Breakfast is excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks a lot, staff was very kind and the place is very convenient
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Travelled with group
Stayed 3 nights in Oct 2024

10/10 Excellent

yakup

Business traveller
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

HERSHEY MEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible as near the train station. Room is spacious and clean. Breakfast buffet is superb, and staff are very accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriella

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The attendants are so friendly, i will recommend añyone to stay there
Stayed 13 nights in Aug 2024

10/10 Excellent

Botrus

Stayed 3 nights in Sep 2024

10/10 Excellent

Raluca

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It was fine apart from no air conditioning. The breakfast was reasonable No kettle in the room and limited space to put luggage
Stayed 3 nights in Aug 2024

10/10 Excellent

FAHRETTIN GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

bülent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Temiz,Metroya yakın çalışanlar ilgili teşekkürler
Stayed 4 nights in Aug 2024

6/10 Okay

Scott, Stevensville

Disliked: Amenities, property conditions & facilities
The hotel needs to go through a major remodeling. The carpets are simply disgusting and the furniture is so old. The staff, especially the lady who runs the breakfast are very nice and helpful. But, there is one lady in the reception with a bad attitude that I don’t understand why she is in the hospitality business. This hotel is not in the middle of Vienna and it is very time consuming going back and forth but the trains run frequently and timely but overcrowded. The breakfast was very good and very well managed, but again the breakfast room was super crowded due to peak season.
Stayed 27 nights in Jul 2024

4/10 Poor

Antonio

Stayed 2 nights in Aug 2024

10/10 Excellent

Navjot Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More then expectations must say, everything was good. Room cleanliness, breakfast, very nearby to metro and tram station
Stayed 2 nights in Jul 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 괜찮은 숙소
다른 계절에는 관계없지만 7월에는 에어컨이 없어서 좀 더울수 있습니다. 하지만 아침식사가 훌륭하고 주변이 조용해서 좋습니다. 주변에 전철도 가깝고 마트 및 식당도 많고, 도나우 강과도 가까워서 산책하기 좋습니다
Stayed 6 nights in Jul 2024