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Grand Hotel Wien

5.0 star property
VIP Access

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Photo gallery for Grand Hotel Wien

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Vienna State Opera
    ‪3 min walk‬
  • Hofburg Imperial Palace
    ‪7 min walk‬
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (Ring Boulevard View)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds (Ring Boulevard View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Terrace, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Terrace, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Ring Boulevard View)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Grand Room, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Twin Beds

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View from property

The Ritz-Carlton, Vienna

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (762)
The price is €391
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Ritz-Carlton, Vienna

About this property

Grand Hotel Wien

Luxury hotel with 3 restaurants connected to a shopping center in Vienna
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Grand Hotel Wien's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to facials, body treatments, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 3-minute walk from Vienna State Opera and 7 minutes by foot from Hofburg Imperial Palace
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Grand Hotel Wien has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 48 for adults and EUR 24 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE ENJOYED STAYING IN THIS PROPERTY, IT IS CLOSE TO EVERYTHING THAT A VISITOR WOULD WANT TO SEE.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, spotless and very quiet. Not impressed with bedding, duvet too short for bed, no spare blankets.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Pleasant Stay but Some Drawbacks We had a good time during our stay, and I must commend the staff for being very helpful and attentive throughout. Their excellent service really stood out. The hotel itself is nice but feels dated in parts. Our room was a good size, which we appreciated, but it was far too hot. Unfortunately, the heating system only allows for warming the room this time of year, with no option for cooling. We ended up turning off the heat and opening the window, which led to a lot of noise from the road and people outside—making it difficult to get a good night’s sleep. Additionally, the shower is located in the bath, which is not ideal for those who prefer a standalone shower. Overall, while we enjoyed certain aspects of our stay, a few improvements could really enhance the experience. Let me know if you’d like any further tweaks!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, great location, the best staff service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience, friendly customer service, perfect location and first class facilities including super bars and restaurants. We could not have been happier with our stay and would personally thank this wonderful team for an early Christmas present.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

George, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Bath towels were smaller than normal size and very thin. No Q tips. Thats all
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Property conditions & facilities, room comfort
The is our go-to hotel in Vienna. We love the hotel, the staff and the location
Stayed 6 nights in Nov 2024

10/10 Excellent

John, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, very friendly and helpful. Stunning room, with very high ceilings, tile, bidet , and more. Location is central to the old town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a wonderful time walking around the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilek, holmdel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Grand Wien Hotel and it exceeded every expectation I had for a luxury hotel. From the moment I arrived, I felt the warmth and attention to detail that defines a truly five-star experience. The room was beautifully appointed, with elegant decor, comfortable furnishings, and all the amenities one could hope for. Every detail was thoughtfully designed, making it a perfect retreat. The hotel facilities were just as impressive—whether it was the spa, the pool, or the common areas, each space was maintained impeccably and radiated a sense of calm and sophistication. Dining was another highlight; the food was exceptional, offering both variety and quality. Every meal felt like a culinary experience, and the service was attentive without being intrusive. The staff truly made the stay memorable, embodying professionalism and warmth. They anticipated needs, provided recommendations, and made every effort to ensure a seamless experience. Overall, Grand Wien Hotel defines what a luxury hotel should be. I left feeling relaxed, pampered, and looking forward to returning on my next visit. Highly recommended for anyone seeking an unforgettable, high-end hotel experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Oahu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fine hotel in a traditional historical building minutes walk to the Opera House and high street shopping.
Stayed 4 nights in Oct 2024

10/10 Excellent

JOAKIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Amazing deal for a 5 star luxury hotel with a lovely spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Wonderful Hotel in the centre of cultural Vienna. From the moment we arrived the staff are attentive without being smothering. The room was beautiful and the spa was a bonus. Breakfast was an absolute treat too. All of the main sights of Vienna are a short walk. Brilliant Hotel
Stayed 1 night in Oct 2024

6/10 Okay

Marguerite

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service.
Amazing hotel Bar was very popular. Great service throughout. Dimitri at reception arranged things for me and was so kind and helpful.
Room Service
Stayed 3 nights in Oct 2024

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is in a perfect location and the staff is always attentive and friendly. I would recommend staying at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Stayed 2 nights in Sep 2024

6/10 Okay

James, Aylesbury

Travelled with family
We checked in when very tired well into the evening. Only on checking our booking details later did I realise that hotel had allocated a city facing room rather than the more expensive Ringstrasse facing room that we had prepaid for via Expedia. On challenging reception the following morning, receptionist insisted we had only book city room m, but agreed to provide free 2hr late checkout when shown written evidence. 2nd and 3rd nights of stay were both marred by fire alarms which, when we checked out, were confirmed to be false alarms. Despite clear instructions that we wished to be taken to the City Airport Train terminal. Staff told taxi that we wished to be taken to airport. Fortunately my knowledge of the city helped me realise driver was taking wrong route, but we then missed a train due to delay. For a luxury hotel, this property need to improve significantly.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing and nothing
Stayed 7 nights in Sep 2024