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Graben Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graben Hotel

Front of property
Lobby sitting area
Lunch, dinner served; Italian cuisine, al fresco dining
Premium bedding, minibar, in-room safe, individually decorated
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Stephansplatz
    2 min walk
  • Hofburg Imperial Palace
    3 min walk
  • St. Peter's Church
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    27 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

Living Hotel an der Oper

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (1006)
The price is €528
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Living Hotel an der Oper

About this property

Graben Hotel

Hotel with a 24-hour front desk, steps from Jüdisches Museum
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Graben Hotel's great location. During your stay, you're just a quick walk from Stephansplatz. Enjoy features like free WiFi in public areas, plus a restaurant and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Trattoria Santo Stefano
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Jüdisches Museum and Plague Column
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Graben Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1005 reviews" "
Rating 8 - Good. 402 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Stayed 3 nights in Aug 2024

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel outdated.tiny rooms.great location
Stayed 1 night in Jul 2024

10/10 Excellent

John Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and fabulous staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Lynette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so centrally located! Only a few minutes to the Spanish Riding School and St. Peter's, where a concert was held. The breakfast buffet was included, and there was a wide variety of options. We also ate at the Italian restaurant on the premises, which was good. Lots of amenities in the bathroom, including Q-tips. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Branimir, Podgorica

Travelled with partner
Liked: Amenities
Personal👍👍👍👍
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in the perfect place. The Trattoria attached is excellent too.
Stayed 5 nights in Aug 2024

8/10 Good

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent mid-city location, very convenient to walk around.
Stayed 2 nights in Aug 2024

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location , walkable to every famous place within 10 min. breakfast was good! some noise from restoraunt but it was lovely,too.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a leaky AC unit and they fixed it and left us an amazing complimentary tort! Rooms are very small but you can’t beat the location! Amazingly central!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Great location but not the most comfortable stay
The great: location, downstairs restaurant for dinner, nice of them to bring a cake for my birthday. The bad: beds very uncomfortable and creaky, pillows basically flat (but thankfully they brought us more pillows upon request) hotel is non smoking but it reeks of smoke in the upstairs hallways, the front desk kind of unhelpful - asked them for a restaurant recommendation for birthday dinner and the reply was “whatever you want, they’re all good” which was possibly the least helpful advice ever.
Stayed 4 nights in Aug 2024

10/10 Excellent

Slava

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Right in the heart of Vienna, still budget friendly
Stayed 1 night in Jul 2024

8/10 Good

Cecilia, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and restaurants. Public transportation close by. Great service from staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel with lots of history so we weren’t expecting modern. But it was still clean and the staff was friendly! It was so nice to come to a room that was cool after being out in the heat all day!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint, historic hotel in Vienna is centrally located, yet very quiet! While the crowds outside are looking for shopping and dining options, our room was quiet and peaceful. We easily walked to major attractions from here, including the Sisi Museum, Albertina Museum, Spanish Riding School and so much more. The staff was extremely accommodating and top notch! We highly recommend Hotel Graben
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again
Great location right in city center near all the shops, museums, and restaurants. Room was very nice and quiet I was a little concerned being that it’s an older building and a boutique type hotel but this was fantastic. The front desk and other staff very friendly too.
Stayed 5 nights in Jun 2024

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness
The bed was very hard - they need to update their mattresses. The A/C went out on a very hot weekend and we were told they could not fix it until the following day. We slept with the windows open and MAJOR construction right outside at sunrise.
Stayed 4 nights in Jun 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Great location very close to key attractions. We liked the breakfast and the dining room staff were super nice. We had a late flight and the check-in receptionist was kind of rude but day time staff were very helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location central to museums & restaurants. Couldn’t be happier!
Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is small, it feels comfortable and homey and the staff is excellent, friendly and seem to work as a team.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but this is an old hotel in an ideal location. Staff is friendly and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very convenient to walk around.
Stayed 3 nights in Jun 2024