See all properties

Graben Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Graben Hotel

Front of property
Lunch, dinner served; Italian cuisine, al fresco dining
Lobby sitting area
Reception
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Graben
    ‪1 min walk‬
  • Stephansplatz
    ‪2 min walk‬
  • Hofburg Imperial Palace
    ‪3 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

2 restaurants, breakfast served

Hotel Royal

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1004)
The price is €210
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Hotel Royal

About this property

Graben Hotel

Hotel with a 24-hour front desk, steps from Jüdisches Museum
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Graben Hotel's great location. During your stay, you're just a quick walk from Hofburg Imperial Palace. Enjoy features like free WiFi in public areas, plus a restaurant and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Trattoria Santo Stefano
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Jüdisches Museum and Plague Column
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 39 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products used
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 39 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Graben Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location! Great hotel!
So centrally located! And the hotel restaurant was amazing! A shout out to Sunshine! She greets you every morning with the biggest smile and such efficiency. Rage remember how you like your coffee and it’s at your table before you know it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nabid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is located right in a heart of everything, it feels very private and quiet. I was travelling by myself and chose the smallest room. But it was big enough and very comfortable with everything that I needed. My stay included breakfast which was excellent! Huge variety and delicious. The staff was beyound friendly. They even packed me a breakfast "to go" on a day of departure since I was leaving very early. If I travel to Vienna again, this will be my stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that i did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Sanae, Long Beach

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was outstanding. The staff were courteous, helpful, and professional
Stayed 6 nights in Oct 2024

8/10 Good

Miranda

Stayed 3 nights in Oct 2024

10/10 Excellent

LARREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in the 1900's it is one of the oldest building. Very clean, excellent staff. Walking distance to all the tourist attractions. Heart of the Vienna!
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

I was at the Hotel Graben in Vienna for four days. The location just off St Stephen’s Square was extraordinary and access to the many museums within walking distance was very convenient.
Stayed 4 nights in Sep 2024

8/10 Good

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities
Near Everything in Vienna
Excellent location. Excellent staff. Room small with limited space for luggage. Parking far away. The 4 stars probably too much, but I would come back due to the other advantages.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located near most of the sites. Central Vienna is very walkable and safe. Lots of shopping and restaurants to enjoy. Most of the staff were helpful with a few exceptions but we learned not all Viennese are personable sometimes when asking for directions or questions we felt as if we were bothering them. But one would think in the hospitality business they would try to step it up. But it wouldn’t stop me from staying there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place. Located near the Stephansplatz with easy access to Viennas amazing subway system. Quiet at night so sleep is possible. Friendliest staff with the best breakfast buffet I’ve had (and I always look for hotels with an included breakfast). Great restaurant at night also. Hotel definitely improved my stay
Stayed 8 nights in Sep 2024

10/10 Excellent

John

Liked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, amenities
A/C did not cool off room at all. Terribly hot all the time. We had to open windows and it was very noisy
Stayed 2 nights in Sep 2024

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and good for the budget!
Stayed 5 nights in Aug 2024

8/10 Good

Keith

Stayed 3 nights in Aug 2024

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel outdated.tiny rooms.great location
Stayed 1 night in Jul 2024

10/10 Excellent

John Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024