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Ambassador Hotel

5.0 star property

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Photo gallery for Ambassador Hotel

Front of property
Interior entrance
Apartment, 1 Bedroom, Kitchenette | Living area
Double Room
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Air conditioning

Explore the area

Map
Kaerntner Strasse 22, Vienna, Vienna, 1010
  • Hofburg Imperial Palace
    ‪4 min walk‬
  • St. Stephen's Cathedral
    ‪5 min walk‬
  • Vienna State Opera
    ‪5 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room

Business Room

Business Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Ambassador Hotel

Luxury hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Ambassador Hotel offers 85 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Ambassador Hotel. During your stay, you're just a quick walk from Hofburg Imperial Palace. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Imperial Crypt in Vienna and 4 minutes by foot from Albertina
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 3 meeting rooms and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Ambassador Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 35 per day)
  • Height restrictions apply for on-site parking
  • Pick-up airport shuttle (surcharge) from 6:00 AM to midnight
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 25.00 for adults and EUR 25.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 3

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25.00 for adults and EUR 25.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Ambassador Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel...outstanding location
Stayed 5 nights in Oct 2024

8/10 Good

Adel

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

JN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very large and spacious room, very high ceilings. We loved it here. The staff was incredibly helpful over the three nights we were here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. I suggest that they update their key entrance into the room! Old style with a key which wasn’t terribly user friendly. Suggest swipe card, easier to use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shui Duen

Liked: Cleanliness, staff & service, property conditions & facilities
It is located right at the centre of tourist attractions, with the State Opera House and St. Stephen's Church just at each end of the street. The only negative things is that its breakfast is too expensive.
Stayed 5 nights in Sep 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the breakfast is excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, historic building
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best locations in Vienna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Szymon, Whippany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Vienna.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, in a great location and the staff were very friendly
Stayed 1 night in Jun 2024

8/10 Good

mary

Stayed 3 nights in Jun 2024

10/10 Excellent

dia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 2 nights in Jun 2024

10/10 Excellent

PHIROZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, old-style hotel. We had a comfortable and well proportioned double room in which doors can be closed to separate the bedroom from the living room, which was good. The hotel is very well located in the city centre, in largely pedestrianised area on the Karntner Strasse and within easy walking distance of many monuments, museums, restaurants and cafes.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paulina

Stayed 2 nights in Jun 2024

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 1 night in Jun 2024

8/10 Good

Norbert

Travelled with family
Liked location and style.
Stayed 2 nights in May 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrian Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the ambassador are excellent and always ready to help. Beautiful hotel convenient for the city centre.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lana

Liked: Amenities
Amazing Hotel. People at the reception are very knowledgable and helpful, allowed us an early check in (11AM instead of 3 pm). Hotel Location can not be better, all major city sites are within walking distance. We came by train, the hotel is 5 min by taxi. Great experience overall,
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, safe, excellent hotel smack in the middle of things. Could not have been more pleased with this choice Decor has one feeling like royalty.
Stayed 5 nights in Mar 2024

10/10 Excellent

David, Oakham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally placed, fine beautifully furnished rooms, quiet, best lift system anywhere.
Stayed 3 nights in Feb 2024