Ambassador Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Hotel

Front of property
Reception
Double Room
Interior entrance
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Kaerntner Strasse 22, Vienna, Vienna, 1010
  • Stephansplatz
    4 min walk
  • Albertina
    4 min walk
  • Hofburg Imperial Palace
    4 min walk
  • Vienna (VIE-Vienna Intl.)
    32 min drive

Room options

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Business Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Ambassador Hotel

Luxury Vienna hotel in Innere Stadt with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Ambassador Hotel offers 85 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Ambassador Hotel. During your stay, you're just a quick walk from Stephansplatz. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Imperial Crypt in Vienna and 4 minutes by foot from Albertina
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 3 meeting rooms and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Ambassador Hotel. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 35 per day)
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to midnight
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 25.00 for adults and EUR 25.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25.00 for adults and EUR 25.00 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 70 (one-way), (up to 18 years old)
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Ambassador Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1018 reviews" "
Rating 8 - Good. 352 out of 1018 reviews" "
Rating 6 - Okay. 90 out of 1018 reviews" "
Rating 4 - Poor. 22 out of 1018 reviews" "
Rating 2 - Terrible. 14 out of 1018 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best locations in Vienna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Szymon, Whippany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Vienna.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, in a great location and the staff were very friendly
Stayed 1 night in Jun 2024

8/10 Good

mary

Stayed 3 nights in Jun 2024

10/10 Excellent

dia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 2 nights in Jun 2024

10/10 Excellent

PHIROZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, old-style hotel. We had a comfortable and well proportioned double room in which doors can be closed to separate the bedroom from the living room, which was good. The hotel is very well located in the city centre, in largely pedestrianised area on the Karntner Strasse and within easy walking distance of many monuments, museums, restaurants and cafes.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paulina

Stayed 2 nights in Jun 2024

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 1 night in Jun 2024

8/10 Good

Norbert

Travelled with family
Liked location and style.
Stayed 2 nights in May 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrian Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the ambassador are excellent and always ready to help. Beautiful hotel convenient for the city centre.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lana

Liked: Amenities
Amazing Hotel. People at the reception are very knowledgable and helpful, allowed us an early check in (11AM instead of 3 pm). Hotel Location can not be better, all major city sites are within walking distance. We came by train, the hotel is 5 min by taxi. Great experience overall,
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, safe, excellent hotel smack in the middle of things. Could not have been more pleased with this choice Decor has one feeling like royalty.
Stayed 5 nights in Mar 2024

10/10 Excellent

David, Oakham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally placed, fine beautifully furnished rooms, quiet, best lift system anywhere.
Stayed 3 nights in Feb 2024

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with great and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Vienna
We enjoyed our stay in this luxury hotel. Everything is very modern, clean and in good condition. Located in the heart of the city center, we were able within a short distance to all the major monuments. The staff is super friendly and accommodating. Would definitely stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the location of this hotel!! I could not had picked a better location! The staff was nice. My reservation did not include breakfast and I thought their price was a bit high, we went out for breakfast since it was a lot less then what they charge. Besides that, everything was great! My daughter and I will definitely stay there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Oakham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel (former embassy) right in the middle of Vienna. Step out into the pedestrianised area of the city, and the best shopping areas. Excellent large rooms with great facilities. Great breakfasts, no dinners but a great variety of restaurants all around.
Stayed 5 nights in Oct 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money and excellent location
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel near many of the main tourist attractions.
Stayed 1 night in Oct 2023

8/10 Good

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is superbly located within easy walking distance of the main tourist attractions, many shops and restaurants. The room was adequate, but the furniture style and colour gave the room an outdated look. Bathroom was good. The dining facilities weren't used as there are numerous restaurants, cafes and bars within 5 minutes walk.
Stayed 4 nights in Sep 2023

6/10 Okay

Diana

Liked: Room comfort
Good
Hotel was ok, receptionist had an attitude when I asked her to give me two pillows. 5 star hotel had no coffee or tea in the room and no turndown service also. Breakfast was amazing!!
Stayed 3 nights in Sep 2023

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Age is showing its marks.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jeffrey, Whitby

Travelled with partner
The hotel is in the centre of everything! All sights, shops and restaurants outside the door. Wish parking wasn’t so expensive.
Stayed 2 nights in Sep 2023