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Best Western Plus Hotel De Capuleti

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Bar (on property)
Daily buffet breakfast (EUR 12 per person)
Sauna, hot tub
Standard Triple Room, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa
  • Laundry

Explore the area

Map
Via Del Pontiere 26, Verona, VR, 37122
  • Piazza Bra
    6 min walk
  • Verona City Hall
    7 min walk
  • Verona Arena
    7 min walk
  • Verona (VRN-Valerio Catullo)
    14 min drive

Room options

View all photos for Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed (Bed is French Bed)

Standard Room, 1 Single Bed (Bed is French Bed)

Standard Room, 1 Single Bed (Bed is French Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Plus Hotel De Capuleti

Riverwalk Verona hotel in Verona City Centre with a full-service spa
This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a spa tub, and spa services. Housekeeping is available on request.
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Hotel De Capuleti. During your stay, you're just a quick walk from Verona Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Verona Arena and Juliet's House
  • Airport shuttle service available for a fee
Best Western Plus Hotel De Capuleti offers its guests a full-service spa, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel De Capuleti.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12 for adults and EUR 12 for children
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 101
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Hotel De Capuleti offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number IT023091A1DO5QAUY8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 547 reviews" "
Rating 8 - Good. 186 out of 547 reviews" "
Rating 6 - Okay. 34 out of 547 reviews" "
Rating 4 - Poor. 8 out of 547 reviews" "
Rating 2 - Terrible. 2 out of 547 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irene, Croydon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location. Staff friendly and extremely helpful. Easy walking distance to all Verona’s attractions. Restaurants very close and a wide variety. The only down side was the wardrobe was the only place to put clothes.
Stayed 7 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, well kept, welcoming and helpful staff . Definitely recommend this place
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel in super location for The Arena and Old Town
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good stay
Stayed 2 nights in May 2024

10/10 Excellent

Annie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large deluxe room well appointed, efficient check in and out, breakfast is standard ( croissants, pancake subpar), parking convenient right in front hotel a small gated lot ( you have to run in to let them know to open it up), convenient to corso andrea palladio and other sights.
Stayed 1 night in May 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

E R

Stayed 2 nights in May 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay to explore Verona
Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, proactive. Very clean and close to the old town. Would go back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

caroline

Rooms were okay, really could do with a freshen up. The bed wasn't comfortable and pillows were flat. Location didn't seem the best, like no nice restaurants around the area at all unless you walk much further out. Staff were helpful and we left our luggage on our last day when we went to the spa. Please take note if people leave pillows off the bed, they want them off the bed very annoying. Room was a good size and Alexa a nice touch.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us
This place was within walking distance to everything, but not so close where all the crowds would not let us sleep.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly; the room was very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina, Reston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Verona. Looks new, modern, clean, spacious room, well located and the buffet breakfast is delicious. The staff is very helpful and provides outstanding customer service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided an excellent home bas for our stay in Verona. Bed was comfortable, Shower was excellent. Staff were very helpful.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to rate this hotel as excellent and it remains our favourite in Verona - very near to the arena where we saw the wonderful Tosca last night. The hotel staff are wonderful, so helpful and the breakfast selection was vast. The only issue my family had was the spa which had an issue with flies this year. I’m sure the management will get this resolved and we look forward to returning to this hotel in the future which holds so many happy memories for us. A special mention to the lady working in the restaurant - I remember her from our previous visits to this hotel and her wonderful smile greeted us every morning - Grazie:)
Stayed 4 nights in Aug 2023

10/10 Excellent

sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Clean and well maintained property. Easy access to all city sites. Highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Arena and amenities, good local restaurants and very friendly and helpful staff
Stayed 3 nights in Jul 2023

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
I like the closeness to the Arena, the room was comfortable but very small. The service was good, I enjoy the spa, friendly people at the reception
Stayed 2 nights in Jun 2023

10/10 Excellent

MASSAYUKI

Stayed 1 night in Jun 2023

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2023