The Castle at Swan Lake

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, pool loungers
King Executive Suite
Seasonal outdoor pool, pool umbrellas, pool loungers
King Deluxe Suite

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Swan Lake
    20 min walk
  • Historic O'Keefe Ranch
    5 min drive
  • Village Green Shopping Centre
    6 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

King Deluxe Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

King Executive Suite

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
A restaurant, a spa tub, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of The Castle at Swan Lake's great location. During your stay, you're just a quick walk from Splashdown Vernon. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests have great things to say about the pool and the helpful staff
  • 7 minutes by foot from Splashdown Vernon and a 3-minute drive from Swan Lake
  • Dogs welcome for a fee (restrictions apply)
The Castle at Swan Lake offers its guests a spa tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant

Things to do

  • Arcade/games room
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Fence around the pool
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • 13 steps to reach property
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1011 reviews" "
Rating 8 - Good. 229 out of 1011 reviews" "
Rating 6 - Okay. 50 out of 1011 reviews" "
Rating 4 - Poor. 12 out of 1011 reviews" "
Rating 2 - Terrible. 7 out of 1011 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with partner
Loved everything, plan to stay again
Stayed 1 night in Aug 2024

10/10 Excellent

dyan

Stayed 2 nights in Aug 2024

10/10 Excellent

Shunrong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

dyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, location, pool and hot tub!
Every summer, I drive by the castle at Swan Lake And say that one day, I will stay there. This week I did. I was originally booked for two days and liked it so much I added two more. The fully stocked suite was exceptional with a balcony and Lakeview on the front and the pool and hot tub in the rear. Splash down waterslides are only a couple minutes walk away. This place has a lot going for it. You should check it out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia, Gainesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were well Appointed and the location and noise level were great!
Stayed 1 night in Aug 2024

6/10 Okay

Mandeep

Travelled with family and small children
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Keith

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at the Castle in Swan Lake a few times. There is limited amount of lounge chairs by the pool, all are in poor condition. The hotel itself is needing renovations inside and out.
Stayed 2 nights in Aug 2024

10/10 Excellent

KATHERINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for waterslides. Very nice condos.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Castle every time I stay Vernon. Having a kitchen and two bathrooms is ideal.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mindy Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! Great pool, easy access to the waterslides next door, fabulous restaurant and 900sq ft. room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really this hotel. It’s reasonable and close to where I need to be.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dwayne Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Just a one night stay and rest before we were on our way. Friendly front desk and comfortable room. First rate refrigerator, stove, nice sheets and towels. Grounds were spotless, pool looked inviting. Our room was at the back, so very quiet. A very nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, spacious, kitchenette, pool and hot tub, in nice condition, would definitely rexommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a wonderful stay at The Castle. Beautiful, comfortable, clean rooms. Great view of the lake. Staff friendly and helpful. The pool was great as well. Thank you!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would stay here again next time we’re in Vernon. .
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the relaxed atmosphere. It was a sold out and very hot weekend and still everyone was friendly and accommodating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were gorgeous
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and would recommend this spot to other families.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Manal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024