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Novotel Venezia Mestre Castellana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Venezia Mestre Castellana

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Exterior
Exterior
Lobby
Garden

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Alfredo Ceccherini 21, Mestre, VE, 30174
  • Porte di Mestre Shopping Center
    18 min walk
  • Ferretto Square
    18 min walk
  • Villa Salus Hospital
    19 min walk
  • Venice (VCE-Marco Polo)
    11 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
voco Venice Mestre - The Quid, an IHG Hotel
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Restaurant
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The price is €97
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Novotel Venezia Mestre Castellana

Family-friendly hotel with a 24-hour fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Novotel Venezia Mestre Castellana offers 215 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. This Mestre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Venezia Mestre Castellana. During your stay, you'll be within walking distance of Porte di Mestre Shopping Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 25+ Mbps)
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a playground
  • 11 minutes by car from Piazzale Roma and 11 minutes from Port of Venice
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Novotel Venezia Mestre Castellana offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Novotel Venezia Mestre Castellana. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mestre hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Novotel Venezia Mestre Castellana has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 8 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 164 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Children's pool
  • Lifeguards on-site
  • Playground
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Art supplies
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3714 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Uncovered self parking fee: EUR 8 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 27 and close September 17.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Novotel Venezia Mestre Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to anyone because of the unaccomodating staff and customer service. They don't know how to be flexible and understanding with their customers. I will never stay at this facility where customers are not being taken care of.
Stayed 1 night in Aug 2024

8/10 Good

LIN KAN

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

MUNIR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, never again, and I don’t advise anybody to waste their money at this filthy hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness
Limited parking
Stayed 2 nights in Aug 2024

2/10 Terrible

Armando

Disliked: Property conditions & facilities
Save for some “Road House” restaurant, there is nothing out here. If you want to walk to the Meatre Square it’s about 25 and you will walk part of that stroll parallel to a high way. Stay closer to the train station and bus stop the Plaza, or Best Western. Their AC does not work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit.
Great hotel. Easy parking onsite, great breakfast and nice pool. Staff were excellent and helpful. 10 min walk and then 15 min bus to Venice. Runs all day and evening. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a supermarket in walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night
Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The hotel was nice and smart, reception staff were friendly and helpful. The pool was nice and useful for the kids as got very hot. The bar and restaurant staff were not so friendly and didn’t feel welcome especially at breakfast when all the staff looked really fed up and super speedily whisked the breakfast away as soon as possible. We had an ant infestation in our room because of food left under the bed from previous guests, the first day we arrived. I think we were unfortunate and generally the hotel was good and perfect with kids.
Stayed 3 nights in Jul 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service
Stayed 1 night in Jul 2024

8/10 Good

Stephane, Deux Montagnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Aayushmaan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff are useless, very impolite and unhelpful. I got sick my first night and late at night asked if they could arrange for some emergency medicines. They just said no. There was no public transport available around anywhere close to the hotel and I was left helpless. The bar staff while nice but overworked, there was one bartender serving the restaurant and the swimming pool, took me 25 minutes to buy a bottle of water.
Stayed 3 nights in Jul 2024

8/10 Good

Gaby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was pretty good.
Stayed 2 nights in Jul 2024

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Mohamed usman

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not worth it
Customer service was horrible. Very rude front desk staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We was a great hotel stay. Hotel looked clean and modern. The air-conditioning worked. They had rentable umbrellas. The restaurant and drinks were wonderful at normal prices. The breakfast was great. They had fruit, bread assortment, sweet assortment, eggs, bacon sausage and great coffee. The staff was very accommodating to our needs and requests. They were also very pleasant. Highly recomend this hotel at this location. I would love to return.
Stayed 2 nights in Jul 2024

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Meera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, loved the stay. Easy access to Venice city through public transport!!!
Stayed 1 night in Jul 2024

8/10 Good

Aviraj

Stayed 2 nights in Jul 2024

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Deia

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked that they had local bus tickets fir salw
Stayed 2 nights in Jun 2024

10/10 Excellent

JEAN JOSE

Travelled with family
Liked: Amenities
Clean and very responsive staff
Stayed 7 nights in Jun 2024

8/10 Good

Anand

Travelled with family
Liked: Amenities
The rooms could have been better. AC not working. Noise in the wash room. No AC in the common areas of the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Anand

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will suggest to friends and family for sure . But was not happy with vegetarian options and a single water bottle was given only on the first day which I feel is the basic necessity . I would prefer the water should be available for free .
Stayed 1 night in Jun 2024

10/10 Excellent

Makeba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024