See all properties

Villa Tortuga

3.0 star property

Choose dates to view prices

Photo gallery for Villa Tortuga

On the beach, white sand, sun-loungers, beach umbrellas
Point of interest
Point of interest
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers
Terrace/patio

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • All-inclusive
  • Breakfast included

Explore the area

Map
Calle 7 entre Kawama y Playa, Varadero, Matanzas, 12345
  • Artisan Market
    ‪11 min walk‬
  • Varadero Beach
    ‪12 min walk‬
  • Las 8000 Taquillas Park and Shopping Mall
    ‪4 min drive‬
  • Varadero (VRA-Juan Gualberto Gomez)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

Individually furnished, desk, laptop workspace, iron/ironing board

Superior Double Room

  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 22 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • 22 sq m
  • Beach view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

Individually furnished, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • 25 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Single Room

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Single Room

  • 22 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

Individually furnished, desk, laptop workspace, iron/ironing board

Superior Single Room

  • 25 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Casa Yairi VARADERO

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen
4.7 out of 5, Exceptional, (3)
The price is €48
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Casa Yairi VARADERO

About this property

Villa Tortuga

Family fun on the beach, with outdoor pool, near Artisan Market
At Villa Tortuga, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants. Housekeeping is available once per stay.
Villa Tortuga offers 292 air-conditioned accommodations with irons/ironing boards. Rooms open to balconies. Each accommodation is individually furnished. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Villa Tortuga, you'll be within walking distance of Artisan Market. Features include free breakfast and free self parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free self parking
  • The 2 restaurants, beach bar, and poolside bar offer choices for drinking and dining
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, a free kid's club, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and volleyball
  • Within a 15-minute walk of Artisan Market and Varadero Beach
Some rates at Villa Tortuga are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Villa Tortuga like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. Self parking is free.

This 3-star Varadero hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Buffet - Onsite buffet restaurant.
A la Carte! - Onsite restaurant.
Room service is available.

All-inclusive details

All-inclusive room rates at Villa Tortuga are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and public transport

  • Free self-parking on site
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Buffet
  • A la Carte!

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Books
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Paper towels

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa Tortuga

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 2 per hour (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 6 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Gran Caribe Villa Tortuga Varadero
Gran Caribe Villa Tortuga Varadero
Gran Caribe Villa Tortuga
Villa Tortuga Hotel Varadero
Villa Tortuga Hotel Cardenas
Villa Tortuga Varadero
Villa Tortuga Cardenas
Villa Tortuga Hotel
Villa Tortuga Varadero
Villa Tortuga All Inclusive
Villa Tortuga Hotel Varadero

Villa Tortuga Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 10 out of 59 reviews
Rating 4 - Poor. 15 out of 59 reviews
Rating 2 - Terrible. 13 out of 59 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only asset of this property is that it is in front of a beautful beach
Stayed 2 nights in Mar 2020

4/10 Poor

Viktoria

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Tamara

Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

2/10 Terrible

Yosniel, Miami

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cucarachas en loos platos en el comedor.no abia agua caliente
Stayed 3 nights in Feb 2020

4/10 Poor

Anne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Tracy, York, UK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative The resort is very tired and felt like it was run on a shoestring ‘Superior’ Room needed updating/decorating as there were lots of stains and marks on furniture Hand towels only and not changed daily. No towels one of the days as the linen van hadn’t turned up No hot water in the bathroom Food appalling, tasteless and dining room staff unhelpful Pool area and beach were dirty with lots of cigarette ends, discarded cups and no-one cleaning up Positive Near to bus stop into the town for other restaurants and food Nice big pool and decent sun loungers Good size balcony/patio
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
For the price you pay it is absolutely fine. Could do with being cleaner especially the toilets in the public areas.
Stayed 3 nights in Jan 2020

2/10 Terrible

Ricardo, Miami Florida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty with, the lights did work, it smelled terrible, I will never go again
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Yes it’s all inclusive… But ask yourself, do you really want what’s included? This resort is appallingly basic. During my stay here, the forest ran out of beer, no toilet paper was provided in my room, and most of the items on the buffet were cold and inedible. I do not mean to sound negative, but this hotel is in dire need of a new chef. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. Shockingly, they even got breakfast wrong, serving sulphurous eggs and mystery dishes, along with dry and hard fruit. My orange and grapefruit slices had not any ounce of juice and ham, and we’re like chewing cellophane. The papaya was like eating carrot sticks. The sole saving grace of this hotel was at immaculate beach, which was indeed beautiful. Cocktails were in great supply, but each bar had a confusing assortment of beverages and not every drink was available at every bar. The pool area was clean and the resort was generally in good condition, and the room was comfortable enough. Service was absolutely horrendous, and after inquiring about a lost item I was repeatedly hung up on by reception. Just seem more like an annoyance to the staff than welcomed guests. You get what you pay for. This property is best avoided at all costs.
Stayed 1 night in Jan 2020

8/10 Good

Melissa

Two major things that I dislike was the fact that 99% of the male staff hit on me. I was traveling solo and single. It is extremely inappropriate to have any male especially hotel employees ask me out or insinuate any sexual interest or even follow me around as trying to have a conversation that ends up in asking me out. The other was the fact that there were flies in the food in the buffet area. I only ate what I was sure would not make me sick. Plus the food exhaust was a joke. Buffet was smoky and I smelled terribly even time I left it after lunch or dinner.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Osmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estancia fue muy placentera buen servicio buena comida todo acorde a un hotel de su categoría.
Stayed 3 nights in Aug 2020

8/10 Good

Marie-Ange

Liked: Staff & service
Hotel vieillissant. Chambre très spacieuse.
Stayed 1 night in Mar 2020

6/10 Okay

markus

Liked: Cleanliness, room comfort
Lo que parece..
Angenehmes Klima, Charme der 70iger, wundervoller Seeblick.Leider zur falschen Zeit dort gewesen, 2 Tage vor Cuba shutdown/ Covid19.Die dortige Reiseagentin vom Hotel ist die typische ich 'Mosquita muerta' gewesen, viel BlaBla, wenn es Ernst wird nicht mehr anwesend und am liebsten noch schnell etwas Schwarzgeld einnehmen. Hoffe, Fidel entfernt die faulen Äpfel aus dem Korb Hasta siempre
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Buen buffet, playa privada espectacular. El servicio de bar excelente, los miércoles tienen un evento especial con músicos, comidas y bebidas típicas cubanas. Todas las noches hay shows (. Baile y música en vivo). Tiene actividades, juegos de mesa, clases de baile. El personal del bar es muy amable. Sin embargo las instalaciones requieren ciertos arreglos, por ejemplo en nuestra habitación se dañaba constantemente el inodoro, aunque lo arreglaban volvía a fallar. Y teníamos que ser muy insistentes en la recepción para que nos solucionaran el problema. Sugerimos que eviten la utilización de vasos plásticos desechables , ya que la gente es muy inconsciente y los dejan en playa contaminando el mar . Para esto podrían más bien dar a cada huésped un vaso plástico más resistente y que esté sea utilizado durante toda su estadia., O podrían vender vasos o termos para el consumo de bebidas en la playa y la piscina.
Stayed 4 nights in Mar 2020

6/10 Okay

Osvaldo, Santiago de Chile

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lo mejor ell mar. Los servicios y comida pésimos.. La comida realmente mala. Piscina con algas. Poca variedad en los tragos. Baños sin cortinas o mamparas.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Luvia, Italia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos no me gusto q en primera las habitaciones no tenia agua caliente tasa sanitaria q no descargaba cortina de las habitación rota y sucia en mesa bufe las comidas malisma no habia ni cubiertos q tuve q me dieron uno q esta en otra mesa si lavar servicios malismo no le recomiendo a nadie a pasar su vacaciones el salon sucio ect
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Juan Pablo

Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020