Villa Tortuga

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Tortuga

On the beach, white sand, sun-loungers, beach umbrellas
Point of interest
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers
Point of interest
Terrace/patio

Reviews

5.6 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle 7 entre Kawama y Playa, Varadero, Matanzas, 12345
  • Artisan Market
    11 min walk
  • Varadero Beach
    12 min walk
  • Las 8000 Taquillas Park and Shopping Mall
    4 min drive
  • Varadero (VRA-Juan Gualberto Gomez)
    25 min drive

Room options

Superior Double Room

  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 22 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 22 sq m
  • Beach view
  • Sleeps 3
  • 3 Twin Beds

Superior Triple Room

  • 25 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

Standard Single Room

  • 22 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Superior Single Room

  • 25 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Similar properties

Villa Tortuga Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 10 out of 59 reviews" "
Rating 4 - Poor. 15 out of 59 reviews" "
Rating 2 - Terrible. 13 out of 59 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only asset of this property is that it is in front of a beautful beach
Stayed 2 nights in Mar 2020

4/10 Poor

Viktoria

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Tamara

Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

2/10 Terrible

Yosniel, Miami

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cucarachas en loos platos en el comedor.no abia agua caliente
Stayed 3 nights in Feb 2020

4/10 Poor

Anne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Tracy, York, UK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative The resort is very tired and felt like it was run on a shoestring ‘Superior’ Room needed updating/decorating as there were lots of stains and marks on furniture Hand towels only and not changed daily. No towels one of the days as the linen van hadn’t turned up No hot water in the bathroom Food appalling, tasteless and dining room staff unhelpful Pool area and beach were dirty with lots of cigarette ends, discarded cups and no-one cleaning up Positive Near to bus stop into the town for other restaurants and food Nice big pool and decent sun loungers Good size balcony/patio
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
For the price you pay it is absolutely fine. Could do with being cleaner especially the toilets in the public areas.
Stayed 3 nights in Jan 2020

2/10 Terrible

Ricardo, Miami Florida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty with, the lights did work, it smelled terrible, I will never go again
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Yes it’s all inclusive… But ask yourself, do you really want what’s included? This resort is appallingly basic. During my stay here, the forest ran out of beer, no toilet paper was provided in my room, and most of the items on the buffet were cold and inedible. I do not mean to sound negative, but this hotel is in dire need of a new chef. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. Shockingly, they even got breakfast wrong, serving sulphurous eggs and mystery dishes, along with dry and hard fruit. My orange and grapefruit slices had not any ounce of juice and ham, and we’re like chewing cellophane. The papaya was like eating carrot sticks. The sole saving grace of this hotel was at immaculate beach, which was indeed beautiful. Cocktails were in great supply, but each bar had a confusing assortment of beverages and not every drink was available at every bar. The pool area was clean and the resort was generally in good condition, and the room was comfortable enough. Service was absolutely horrendous, and after inquiring about a lost item I was repeatedly hung up on by reception. Just seem more like an annoyance to the staff than welcomed guests. You get what you pay for. This property is best avoided at all costs.
Stayed 1 night in Jan 2020

8/10 Good

Melissa

Two major things that I dislike was the fact that 99% of the male staff hit on me. I was traveling solo and single. It is extremely inappropriate to have any male especially hotel employees ask me out or insinuate any sexual interest or even follow me around as trying to have a conversation that ends up in asking me out. The other was the fact that there were flies in the food in the buffet area. I only ate what I was sure would not make me sick. Plus the food exhaust was a joke. Buffet was smoky and I smelled terribly even time I left it after lunch or dinner.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Osmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estancia fue muy placentera buen servicio buena comida todo acorde a un hotel de su categoría.
Stayed 3 nights in Aug 2020

8/10 Good

Marie-Ange

Liked: Staff & service
Hotel vieillissant. Chambre très spacieuse.
Stayed 1 night in Mar 2020

6/10 Okay

markus

Liked: Cleanliness, room comfort
Lo que parece..
Angenehmes Klima, Charme der 70iger, wundervoller Seeblick.Leider zur falschen Zeit dort gewesen, 2 Tage vor Cuba shutdown/ Covid19.Die dortige Reiseagentin vom Hotel ist die typische ich 'Mosquita muerta' gewesen, viel BlaBla, wenn es Ernst wird nicht mehr anwesend und am liebsten noch schnell etwas Schwarzgeld einnehmen. Hoffe, Fidel entfernt die faulen Äpfel aus dem Korb Hasta siempre
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Buen buffet, playa privada espectacular. El servicio de bar excelente, los miércoles tienen un evento especial con músicos, comidas y bebidas típicas cubanas. Todas las noches hay shows (. Baile y música en vivo). Tiene actividades, juegos de mesa, clases de baile. El personal del bar es muy amable. Sin embargo las instalaciones requieren ciertos arreglos, por ejemplo en nuestra habitación se dañaba constantemente el inodoro, aunque lo arreglaban volvía a fallar. Y teníamos que ser muy insistentes en la recepción para que nos solucionaran el problema. Sugerimos que eviten la utilización de vasos plásticos desechables , ya que la gente es muy inconsciente y los dejan en playa contaminando el mar . Para esto podrían más bien dar a cada huésped un vaso plástico más resistente y que esté sea utilizado durante toda su estadia., O podrían vender vasos o termos para el consumo de bebidas en la playa y la piscina.
Stayed 4 nights in Mar 2020

6/10 Okay

Osvaldo, Santiago de Chile

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lo mejor ell mar. Los servicios y comida pésimos.. La comida realmente mala. Piscina con algas. Poca variedad en los tragos. Baños sin cortinas o mamparas.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Luvia, Italia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos no me gusto q en primera las habitaciones no tenia agua caliente tasa sanitaria q no descargaba cortina de las habitación rota y sucia en mesa bufe las comidas malisma no habia ni cubiertos q tuve q me dieron uno q esta en otra mesa si lavar servicios malismo no le recomiendo a nadie a pasar su vacaciones el salon sucio ect
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Juan Pablo

Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020