The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Winery
Premium bedding, minibar, in-room safe, desk
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Art Gallery
    ‪3 min walk‬
  • Pacific Centre Shopping Mall
    ‪4 min walk‬
  • Robson Street
    ‪4 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 King bed)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room (2 Queen beds)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Classic)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Classic)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Sutton Place Hotel Vancouver

Eco-certified Vancouver hotel in Central Vancouver with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Steps from Robson Street and 12 minutes by foot from Canada Place
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2081 out of 3091 reviews" "
Rating 8 - Good. 605 out of 3091 reviews" "
Rating 6 - Okay. 226 out of 3091 reviews" "
Rating 4 - Poor. 102 out of 3091 reviews" "
Rating 2 - Terrible. 77 out of 3091 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Cristian

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Keli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Spent a quick weekend getaway in Vancouver. This was a beautiful hotel with a perfect location central to shopping and good restaurants. The weight staff were incredibly helpful - beautiful hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Check in took a long time, over 30 minutes! Apparently a multi bus tour was staying the night. They did have 4 staff on the desk, but I think better arrangements should be made when you have 125 people checking in all at once!
Stayed 1 night in Oct 2024

10/10 Excellent

Ari, Henderson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sutton Place Vancouver. The room was cozy and clean. The location is ideal, fairy easy access to nearby attractions (shopping, restaurants, museums). I was also impressed with the thorough room cleaning service. Parking downstairs was a huge plus. The hotel staff were exceptionally kind and helpful, Five stars all the way! 🌟🌟🌟🌟🌟
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly, Shoreline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, excellent staff, and up to date lovely rooms a block from Robson shopping, restaurants, and other conveniences. Parking cost was similar to other downtown hotels and super easy.
Stayed 2 nights in Oct 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Retreat
Always a pleasure to stay at the Sutton Vancouver. Though the shower drain was in need of unclogging. It was clear by the time we got back after the days activities. The prompt service was appreciated.
Stayed 4 nights in Oct 2024

8/10 Good

Gilbert Thien-An

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Amenities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

10/10 Excellent

Manjinder

Stayed 1 night in Sep 2024

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms clean near shopping parking expensive
Stayed 2 nights in Aug 2024

10/10 Excellent

shirin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice experience at our stay clean convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, great facilities near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit dat.ed and the shower was ordinary
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

James

Stayed 2 nights in Sep 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024