The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    4 min walk
  • Robson Street
    4 min walk
  • Granville Street
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    11 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 King bed)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Classic)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room (2 Queen beds)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Classic)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Classic)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Sutton Place Hotel Vancouver

Hotel with a full-service spa, steps from Robson Street
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the comfy beds and overall comfort to the spaciousness and cleanliness
  • Steps from Robson Street and 11 minutes by foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the business-friendly The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open daily.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2053 out of 3088 reviews" "
Rating 8 - Good. 627 out of 3088 reviews" "
Rating 6 - Okay. 229 out of 3088 reviews" "
Rating 4 - Poor. 104 out of 3088 reviews" "
Rating 2 - Terrible. 75 out of 3088 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Sutton Place. Excellent choice.
Stayed 1 night in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Liked: Cleanliness, staff & service, property conditions & facilities
I did have a room upgrade that I paid for but the connection was poor (wifi) and the phone in the room doesn’t work
Stayed 4 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sutton Place! It is a beautiful property and the staff were extremely helpful and kind! We were checked in early and our room wasn’t quite ready but they upgraded us to suite that was ready! The room was a great size, comfy bed, delicious Nespresso coffee and lovely shower. We will be going back for sure!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, very clean comfortable rooms all with a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient location with nice amenities
Stayed 2 nights in Aug 2024

8/10 Good

james brent, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service
Good stay but after this I will always stay at the Hotel Vancouver after paying this kind of money…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Vancouver was amazing!!! Liked the hotel and the amenities. My only complaint would be the price of parking and condition of the parking garage and that the mattress was due for a replacement. Overall, would still recommend Sutton Place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable and the server remembered the breakfast order the second day. Overall it was an excellent experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Pui

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, Cesar checked us in and he was wonderful. It was my daughter’s birthday and he went above and beyond to accommodate our requests and make us feel welcome! Thank you for making our weekend such a memorable experience. We will definitely be back.
Stayed 2 nights in Aug 2024

6/10 Okay

niko

I did not thus place- I stayed there 5 times but I wont ever come back again
Stayed 5 nights in Aug 2024

8/10 Good

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the service you get from all the staff. We book this hotel when we can but is getting out of our price range. One thing I do not like is we bring some snacks and yogurt to have and the fridge is full of items to sell I loved when we could put our leftovers also in the fridge. There is absolutely no room for that now.
Stayed 1 night in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jaymin, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent 4 star property. Front desk was very curt and less friendly than I expected. Bell hop was very courteous. Took several calls to get pillow/blankets sent to our room for sofa bed (which is not a true fold out sofa bed with mattress). Room was rather dated, shower was cramped. The good part about the hotel is its location. You are a very short walk to all the restaurants and shops on Robson street.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP upgrade through Expedia was wonderful. Got a great, spacious suite. The hotel itself is also excellent . The location in the middle of downtown is most comvenient, close to many things. And the room rates are quite reasonable for what seems to be a five star hotel. We recommend it strongly.
Stayed 2 nights in Aug 2024