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4.4 out of 5

"Lovely hotel, friendly staff, great location " More

By a verified traveller on Sat 27 Nov 2021

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Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Partial Harbourview)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Cityside)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Pinnacle Hotel Harbourfront's great location. During your stay, you're just a quick walk from Vancouver Waterfront. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Vancouver Convention Centre and 7 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Pinnacle Hotel Harbourfront ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (4) Couples (2) Family (1)
5 out of 5

Posted by on 28 Sep 2024

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Comment from Hotel Management

5 Oct 2024 by Nick Burrows - Assistant Front Office Manager

Dear Caroline,Thank you for choosing the Pinnacle. We are happy to see you enjoyed staying with us. We hope to welcome you back on your next visit to Vancouver. Sincerely,Nick Burrows - Assistant Front Office Manager

5 out of 5
Lovely hotel, friendly staff, great location

Posted by , from Ashford on 27 Nov 2021

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Comment from Hotel Management

29 Nov 2021 by Director of Front Office

Thank you Dino for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future.

3 out of 5
Einfaches Hotel gut gelegen. Ist jedoch in die Jahre gekommen, renovationsbedürftig. Nachts laut aufgrund veralteten Klimageräte und Kühlschrank. Sehr hellhörig. Frühstück ist OK, für den Preis gibt es evtl. bessere Möglichkeiten.

Posted by , from Meisterschwanden on 11 Aug 2024

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Comment from Hotel Management

12 Aug 2024 by Nick Burrows - Assistant Front Office Manager

Dear Fabian,Vielen Dank, dass Sie während Ihres Aufenthalts in Vancouver bei uns übernachtet haben. Es tut uns leid, dass das Hotel mit seiner Einrichtung nicht Ihren Erwartungen entsprochen hat. Wir sind dankbar, dass Ihnen die Lage gefallen hat. Wir hoffen, Sie bald wiederzusehen.Sincerely,Nick Burrows - Assistant Front Office Manager

4 out of 5
Sehr gute Lage, zentral, fast alles zu Fuss erreichbar, sicher. Die Zimmer sind gross und sauber. Das Frühstück im Restaurant ist sehr gut und ausgewogen.

Posted by on 9 Jul 2024

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Comment from Hotel Management

19 Jul 2024 by Nick Burrows - Assistant Front Office Manager

Dear Marcel,Vielen Dank, dass Sie sich während Ihres Aufenthalts in Vancouver für das Pinnacle entschieden haben. Wir freuen uns über Ihr Kompliment für unser Frühstück. Wir hoffen, dass Sie beim nächsten Mal wiederkommen.Mit freundlichen GrüßenNick Burrows - Assistant Front Office Manager

5 out of 5

Posted by on 21 Aug 2022

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5 out of 5
Einwandfreie Unterkunft

Posted by on 16 Aug 2022

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Comment from Hotel Management

24 Aug 2022 by Director of Front Office

Thank you for choosing Pinnacle Hotels, and for your 5 star review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future. Warmest regards,Deirdre

4 out of 5

Posted by on 18 Mar 2022

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About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 24003 square feet (2230 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • Conference rooms
  • 24003 sq ft of conference space
  • 2230 sq. m of conference space
  • Built in 1975
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.7 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

P2b bistro and bar – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 35.00 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 35 per person
  • Covered self-parking fee: CAD 43.00 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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