Inn at the Quay

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Water view
Point of interest
Aerial view
In-room business centre

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    7 min walk
  • The Boathouse Restaurant
    1 min walk
  • New Westminster Station
    5 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    30 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Inn at the Quay

Eco-certified hotel with a fitness center and a sauna
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and on weekends from 9:00 AM to 1:00 PM.
The Boathouse - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 9:00 AM–1:00 PM on weekends: CAD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Boathouse

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3875 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shannon, Kirkland

Stayed 1 night in Aug 2024

4/10 Poor

Brenda

Disliked: Amenities
For an "upscale" property, this had few ammenties, a lack of the little things that make folks feel welcome with co viences, ie, coming up the parking elevator, you're met with junk in the hall, no charging stations next to the beds, clock was located on the tv stand so the light shines right in your face all night so no red light option to dim that down. Night staff was unhelpful in all regards. Morning staff were fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a fantastic view. The rooms are clean and updated. Enjoyed the onsite restaurant, and the boardwalk for your morning stroll is really nice!
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Zofia

Travelled with family
We liked location of the hotel but not having air conditioning when there is 30 degrees Celsius outside, is a very big negligence.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at the Inn and it won’t be my last. The staff were really nice and the room was great. The hotel is much nicer from the inside than it is from the outside, but don’t let this deter you. Our room was spotless and well appointed. We had a river view and our room was quiet and a good size. Parking was right outside the hotel front door and the hotel’s restaurant was excellent. I will definitely stay at the Inn again!
Stayed 3 nights in Aug 2024

8/10 Good

Thyra, Coldstream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy but lessened in the evening. Easy transit into Vancouver.
Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great views. Easy access to the sky train to go into Vancouver easily.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice area to stay, we’ll be back.
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

NITA

Liked: Cleanliness, staff & service
Good location, nice views
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ric Mar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice waterfront views of the river. Rooms were nice and clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

PRABHJOT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Stanislaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the area and the view. Bed was comfy and blankets are great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great to stay here as it is quiet and clean and we love the balcony and boardwalk!
Stayed 1 night in Sep 2024

4/10 Poor

Samhitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee machine does NOT belong in bathroom, sorry!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing!
Refreshing, !
Stayed 2 nights in Aug 2024

10/10 Excellent

Fredrice

Liked: Cleanliness, staff & service, property conditions & facilities
Good propert with amazing staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stay here when in town.
Very nice room overlooking the boardwalk and water. Nice welcome package with discount coupons for nearby places. We seriously only stay here when in Vancouver great location close to Skytrain, shops and services. Area is great and covered parking available . Staff are very helpful and the pillows are fantastic. We really like this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, lots of restaurants nearby, the balcony overlooking the river, and the close proximity of the sky train. The beds were comfortable, and staff were helpful and friendly.
Stayed 3 nights in Aug 2024