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Charming Family Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charming Family Hotel

Living area
Living area
Deluxe Room, 2 Queen Beds, Non Smoking
Desk, soundproofing, free WiFi, bed sheets
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • CF Richmond Centre Mall
    4 min drive
  • Minoru Park
    4 min drive
  • Lansdowne Centre
    5 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    19 min drive

Room options

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

Similar properties

Exterior
Travelodge by Wyndham Vancouver Airport
Pool
Hot tub
Pet-friendly
Free WiFi
3.0 out of 5, (2084)
The price is €242
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Travelodge by Wyndham Vancouver Airport

About this property

Charming Family Hotel

Richmond guesthouse in Shellmont with free parking
A garden, a picnic area, and free self parking are available at this smoke-free guesthouse. WiFi in public areas is free.
Charming Family Hotel offers 3 accommodations with slippers and fans. This Richmond guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Charming Family Hotel. During your stay, you'll be close to CF Richmond Centre Mall. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from CF Richmond Centre Mall and a few minutes from Minoru Park
As a guest of Charming Family Hotel, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

This 3-star Richmond guesthouse is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Shower/bath combination
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle

More

  • Desk
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance.

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Charming Family Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 181 reviews" "
Rating 8 - Good. 43 out of 181 reviews" "
Rating 6 - Okay. 25 out of 181 reviews" "
Rating 4 - Poor. 20 out of 181 reviews" "
Rating 2 - Terrible. 21 out of 181 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
An all around good experience. I'll definitely try to stay again when I return to Richmond.
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
A basic room in a house with an on suite
Stayed 1 night in Aug 2024

2/10 Terrible

Cory

Stayed 1 night in Aug 2024

8/10 Good

Dinah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable. Owner made sure I can self check in late. She contacted me and gave instructions on how to get in the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Stayed 1 night in Jul 2024

10/10 Excellent

sulochana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best place we stayed
Stayed 1 night in Jul 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really good experience while I’m staying at the hotel. The owner is super nice and friendly. She was there at the hotel when we arrived l, and she showed us how to use the lock in person. I left my watch charger to the hotel, she contacted me right after she found out. But I came back to the US already, so I asked her to keep the charger for me, I’ll get it back next time I visit Vancouver. Overall it’s a very good experience, I recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Pukar

Travelled with family
Disliked: Staff & service, amenities
Not charming at all. The moment I opened the door , the owner was standing like a ghost and asked me why my 8 years daughter was not included in the reservation and made me to etransfer 50 dollars. The beds are so uncomfortable, I could not sleep for a minute . The place is really hot and no AC available . The funny thing is, even when I made the etransfer , the lady stood near my room door saying , it’s still pending, making me feel that I was scamming her . Seems like a business in mainland China . Stay away from her .
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staying was neither charming, bor a hotel. Deceptive description. This is a beaten down home that smells weird. The bathrooms were stinkym No AC. An old fan was placed somewhere in the closet that we had ro dig out.
Stayed 1 night in Jun 2024

10/10 Excellent

Sau Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this family hotel because my house is updating something, this is the sixth B&B I tried and I have to say: it's the best family hotel that during this past week I have stayed. Beautiful house and very clean room and beddings, the host I only met her when I checked in but she is very nice and helpful. Will come back if I have chance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sio, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived a day ahead of our cruise and stayed in this charming family hotel. It’s conveniently located near Vancouver airport. Very clean, comfortable and reasonably priced. The hostess is very knowledgeable and friendly. We had a memorable stay and public transportation whisked us to the cruise harbor seamlessly!
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Luke

Travelled with family
Disliked: Amenities, property conditions & facilities
Some coffee/tea facilities but incomplete to make coffee/tea. Very noisy with traffic being on a main road. Overpriced for what you get
Stayed 1 night in Jun 2024

4/10 Poor

Valerie-Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Chinmaya

Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place if you can, the landlord demanded $20 for letting me charge my car at night (the cost would have been less than $1). The room smelled bad and the shared bathroom is common between 4 rooms. Only stay here if you have absolutely no choice.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Lavinia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I like the responsiveness of the owner of this property. Talked to her. Very nice lady. Our room was not clean at all. The bathrooms have lots of stain. The floor was not swept clean as I can see hairs on the floor. I have straight hair. My husband has no hair but we see curly hair so I know it's not swept clean. I do not believe the floor was mopped because we see stains on the floor. There was a dresser. I found some items on the top drawer such as playing cards, a item tag, etc. in the middle drawer there was a soiled t-shirts or some type of clothing item. There was a table with the plate cups and teapot, a hot water boiler. There was also a coffee maker and some coffee and sugar I believe. I use the water kettle. There was an insect inside. The teapot still had some water inside. I ended up washing everything on the table. The plate that holds the cups has slimes on it. That tells me it has not been washed for a long time. Overall, I'm giving this place no more than three stars. I give credit to the owner for responsiveness but I really think this place needs a lot of improvement in terms of cleanliness. For the price I pay $150 US dollars a night is not worth it at all. The tendons still have to a fee for cleaning. My question is why wasn't the place cleaned?
Stayed 2 nights in May 2024

6/10 Okay

Karamjit

Stayed 4 nights in May 2024

10/10 Excellent

Suryo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it’s convenient to stay there. That’s all.
Stayed 2 nights in May 2024

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

daniel

Travelled with family
Disliked: Amenities
The house is nice, terrible noise, people talking loudly in Chinese language from 10 pm to very early morning outside my room door had to knock on my own door for them to acknowledge me, I will NEVER book or recommend this place. Terrible experience
Stayed 1 night in May 2024

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service
The owner was very friendly and check-in was easy and smooth. There was no TV in the room. We found the suite to be really cold. We could not see a heat register, thermostat or a baseboard heater anywhere in the room, so there was no heat coming from anywhere. If we had spent more time in the room, we would have requested a space heater. The house shook quite significantly when a large truck drove by. At first we thought it was an earthquake tremor. Other than that it was a nice room. Great shower, nice clean bathroom. The beds were very firm, but made for a good sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
All great
Stayed 3 nights in Apr 2024