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Sure Hotel by Best Western Saint-Amand-Les-Eaux

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Saint-Amand-Les-Eaux

Lobby
Lobby
Family Room, Non Smoking
Exterior
Daily buffet breakfast (EUR 9.50 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Zone commerciale - Rocade Nord, Saint-Amand-les-Eaux, Nord, 59230
  • Scarpe-Escaut Regional Natural Park
    1 min walk
  • Pure Aventure
    11 min drive
  • Pierre Mauroy Stadium
    24 min drive
  • Lille (LIL-Lesquin)
    30 min drive

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Hotel in Saint-Amand-les-Eaux with free parking
Along with free newspapers, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include multilingual staff and a vending machine.
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers 59 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Sure Hotel by Best Western Saint-Amand-Les-Eaux. During your stay, you're just a quick walk from Scarpe-Escaut Regional Natural Park. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a car charging station, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Scarpe-Escaut Regional Natural Park and a 2-minute drive from Nord-Pas de Calais Mining Basin
  • Pets welcome for a fee (restrictions apply)
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. Self parking is free.

This 3-star Saint-Amand-les-Eaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: EUR 9.50 for adults and EUR 3.8 for children

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 6 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Sure Hotel by Best Western Saint-Amand-Les-Eaux.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 164 out of 419 reviews" "
Rating 8 - Good. 174 out of 419 reviews" "
Rating 6 - Okay. 52 out of 419 reviews" "
Rating 4 - Poor. 17 out of 419 reviews" "
Rating 2 - Terrible. 12 out of 419 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent parking. Restaurant justwcross the road and a large shopping cente next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Toni Cyryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very convenient and accessible to the shops and the motorway. Had a wonderful stay and staff are very helpful, welcoming and approachable
Stayed 5 nights in Jul 2024

10/10 Excellent

Danny tuin kot

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room! Exactly what was needed and the staff were very helpful as arrived after check in closed.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Good location easybaccess
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023

6/10 Okay

Przemyslaw

Business traveller
Liked: Staff & service
Mediocre
Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023

8/10 Good

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023

6/10 Okay

richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Air con nor working in 30 degrees C
This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stop over that rivals Ibis at a gret price
Stayed 1 night in Jun 2023

10/10 Excellent

Derek

Stayed 1 night in Jun 2023

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2022

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Tor

Disliked: Staff & service, amenities
Shortly after booking they notified me that they had no hot water and suggested that I cancel unless I wanted to shower in cold water. I told them to cancel, and I told Expedia to cancel. I still got charged and no feedback from neither property nor Expedia.
Stayed 1 night in Apr 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly comfortable room after a long drive. More than adequate breakfast and friendly staff.
Stayed 1 night in Nov 2021

8/10 Good

Claus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and easy hotel to spend the night. Some places to eat nearby and easy to park.
Stayed 1 night in Jun 2021

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family
Excellent rapport qualité prix, très pratique pour visiter la région tres jolie sous le soleil. Personnel tres agreable
Stayed 3 nights in Aug 2020

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Bénédicte

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Too bad for the heat pump
Bed was good, breakfast below basic, but we’ve been annoyed by the heat pump noise that went on every 10 minutes very loud
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place.
Nice location next to restaurants and friendly staff. Unfortunately the air con was down for the whole hotel.
Stayed 1 night in Jun 2019

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Good price/quality budget hotelm
Price/quality this is a very good pick for this hotel ! It is a simple budget hotel, but has a reception and a decent breakfast in the morning, so actually has all you need for a good price. I have stayed in different hotels in the area, and this is one the best deals around. Being very close to the shopping center makes it also easy to go out and eat or buy something in the evening.
Stayed 1 night in Apr 2019