City Center Lodge Utrecht

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Center Lodge Utrecht

Interior
Lobby
Junior Suite
Reception
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Wittevrouwensingel 37, Utrecht, 3581GD
  • Utrecht City Theatre
    4 min walk
  • Dom Church
    9 min walk
  • Utrecht University-Downtown Campus
    9 min walk
  • Amsterdam (AMS-Schiphol)
    39 min drive

Room options

Bunk

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

King

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Queen

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Big Focus (no window but daylight tube, which bring in natural light)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Focus (no window but daylight tube, which bring in natural light)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

City View Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

City Center Lodge Utrecht

Hotel in Utrecht with a 24-hour front desk
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and a vending machine.
City Center Lodge Utrecht offers 22 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at City Center Lodge Utrecht. During your stay, you're just a quick walk from Zocherpark. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Zocherpark and Utrecht City Theatre
As a guest of City Center Lodge Utrecht, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi is free in public spaces. City Center Lodge Utrecht also features express check-in and express check-out. A complete renovation of City Center Lodge Utrecht was completed in May 2020.

This 3-star Utrecht hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 12.50 for children

Things to do

  • Shopping centre

Family friendly

  • Cots/infant beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Renovated entire property – May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee grinder
  • Electric kettle

More

  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are available for EUR 12.5 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 12.50 for children
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 12.5 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Hotel Sleep well Utrecht
Sleep well Utrecht
Hotel Sleep well
City Center Utrecht Utrecht
City Center Lodge Utrecht Hotel
City Center Lodge Utrecht Utrecht
City Center Lodge Utrecht Hotel Utrecht

City Center Lodge Utrecht Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 162 reviews" "
Rating 8 - Good. 61 out of 162 reviews" "
Rating 6 - Okay. 14 out of 162 reviews" "
Rating 4 - Poor. 7 out of 162 reviews" "
Rating 2 - Terrible. 4 out of 162 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a little TLC. You get what you pay for though. Receptionist was lovely and helpful and let us store our bags prior to check in. No windows in The room (which we knew). Only fresh air was through a sky light, but bar noise outside at night forced us to keep it closed. Perhaps reception could supply ear plugs to guests as other hotels in the city do. The shower is so poorly designed you are furnished with a squeegee to wipe up water so it doesn’t run all over the floor. Our bottom sheet tore when trying to pull it tight over the mattress.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gokhun

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room - air conditioner made noises but that was the only downside.
Stayed 3 nights in Jun 2024

10/10 Excellent

Isobel & Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most enjoyable hotel stays during our three weeks in Europe! Beautiful, spacious room with comfortable beds and bedding, air conditioning, helpful and friendly staff, easy access to shipping and restaurants and also easy area for Ubers to access (some parts of Utrecht can be tricky for taxis and Ubers). Would definitely return!
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute delight! The staff was the best in Holland and my room (without windows) was exceptionally well done! I thought it might be weird, but it was not at all. Quiet, clean, roomy, comfy bed, right on a canal, with winderful and interesting lighting including a ceiling portal that shone the sun in my room. I will definitely be back to this hotel!
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay! Clean room and friendly staff. Concierge helped me with directions to de Haar castle.
Stayed 1 night in May 2024

10/10 Excellent

Bjarne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean, friendly and helpful staff, relatively large room and bathroom, would definitely stay here again
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely room, great location
Stayed 2 nights in Oct 2023

8/10 Good

Tracy Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance & staff
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2023

6/10 Okay

Agustina

Stayed 3 nights in Apr 2023

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really big room, good facilities. Staff friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Employees so friendly and service oriented. Good location : in front of a park and close to bus stop and restaurants
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023

8/10 Good

Anna-Marie Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, walkable from all central Utrecht. Also handy for buses to areas outside the central district including the science park
Stayed 3 nights in Jun 2023

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, comfortable bed, friendly and helpful staff. If I’m in Utrecht again I would definitely stay here!
Stayed 1 night in May 2023

2/10 Terrible

Lois

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They kept money owed to me!!
We enjoyed the closeness to the city Center and the size and cleanliness of the room. I was very disappointed however when they overcharged me for the room, which I paid by Visa, and then they said they would refund the over charged amount the next day. They said, the morning we were leaving, that they would have to refund it when their manager arrived that day. We came back to Canada the following day and I have now received an email saying they can’t refund ti Visa! I find this to be very fishy and am very upset with the way this has been handled.
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, close to a good choice of restaurants, bars and shops. We had a good sized room on the ground floor, and were not disturbed by any unnecessary noise. Professional and friendly staff. Nearby garage for parking where we were also able to charge our electric car.
Stayed 1 night in Jan 2023

4/10 Poor

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Got double charged during check in. The staff member who made the mistake took out credit card details for a refund but didn't seem particularly apologetic, more like we were inconveniencing her. Two days later the amount was booked of, but there was no refund. Asked again and were told that the refund couldn't be made to the card but would be via bank transfer. Something no one thought important enough to tell us. Two days later, still no refund. Asked again during check out and requested a confirmation. As it was sunday we were assured the refund would be made and confirmation sent on monday. No refund on monday, sent another message. Got reply that refund was made tuesday. The room was small, especially the bathroom. The shower didn't have a door, only a half wall, so it was impossible to take a shower without flooding the bathroom and even getting some water in the main room. The walls are paper thin. We could hear every one going past our room or up and down the stairs as if they were in the room, as well as every phone call in the room next to us. Room was clean enough, but housekeeping was inconsistent. One day we only got hand towels, another day the coffee wasn't restocked. All in all a frustrating stay.
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022