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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
BBQ/picnic Area
Lobby
Exterior
Free breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪7 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬
  • University of Alabama
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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Lobby

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  • Breakfast included
  • Pet-friendly
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4.0 out of 5, Very good, (1036)
The price is €142
for 1 room
includes taxes & fees
12 Apr - 13 Apr
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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Tuscaloosa Southeast. During your stay, you'll be close to University of Alabama. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • 9 minutes by car from Bryant-Denny Stadium and 10 minutes from University of Alabama
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay Hotel by Best Western Tuscaloosa Southeast. Self parking is free. A complete renovation of SureStay Hotel by Best Western Tuscaloosa Southeast was completed in November 2020.

This Mediterranean Tuscaloosa hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 577 reviews
Rating 8 - Good. 142 out of 577 reviews
Rating 6 - Okay. 72 out of 577 reviews
Rating 4 - Poor. 50 out of 577 reviews
Rating 2 - Terrible. 57 out of 577 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Destiny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I only added a star because the staff was very nice. The room was scary. Yes. Scary. We wanted a private area and the kids their own TV. We upgraded to the split room. Nothing like the pictures. The pull out bed was so filthy, I hated to put my kids on it. The blanket they gave me for it had a cigarette burn in it. There was a sock under the couch. There was a penny under the desk so basically not vacuumed properly. There was a poop stain on the wall by the toilet. Hair on the sheets. Bad places make us appreciate the good ones so we stayed. This place needs an update very badly. We will not be back. I grew up in Cottondale and can honestly say, the Microtel is one step under this one at the bottom of the list of hotels. We are cheap but it's one thing to save some money and another to be in a gross room. Back to the Rodeway next time.
Stayed 2 nights in Dec 2024

6/10 Okay

Deana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Simone, West Babylon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STOP. Don’t stay here. The hotel is run down and the owner is a terrible person. I stayed here with 2 small well behaved service dogs that I have for my PTSD and Audhd and the owner grilled me til I cried myself to to sleep. If that’s not enough the place was terribly run down. The barn door style door for the bathroom was about to fall completely off. There were no tissues, and stains on the couch
Stayed 1 night in Dec 2024

6/10 Okay

sharmika

Stayed 1 night in Nov 2024

6/10 Okay

Hope

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Maya

Stayed 1 night in Dec 2024

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager did an excellent job. He handled the fire on the property with skill. Wife’s only complaint is no water pressure for her shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Mianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 2 nights in Nov 2024

4/10 Poor

Jamie

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water and ac didnt work good
Stayed 1 night in Nov 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice
Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Larissa

Travelled with partner
Disliked: Cleanliness
For the price we paid the condition of the room was unacceptable. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean beds were comfortable and the staff was fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Joslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went above and beyond to look after our needs. The room was spacious, spotless and quiet. All in all, with the breakfast included, this was a great value and excellent experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

William

Stayed 2 nights in Sep 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A litte run down. Room had an odor. Staff friendly and attentive.
Stayed 4 nights in Oct 2024

2/10 Terrible

Lauren

Travelled with pets
Before charging me extra fees it would have been nice to know the rules about pets. This is not a pet friendly hotel I was called because my dog was barking. Every pet friendly note has barking dogs so I had to leave my event to come to the hotel
Stayed 1 night in Oct 2024

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
The staff was very polite and accommodating and had a good selection for breakfast. Room was quite and good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaclyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
Stayed 3 nights in Oct 2024

6/10 Okay

Melissa

Travelled with family
The hotel is older and a little run down. The sofa bed was terribly uncomfortable, and the king bed wasn’t much better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so pleasant to be around. Great service
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was great and convenient..staff was amazing
Stayed 3 nights in Sep 2024