The Ville Resort - Casino

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ville Resort - Casino

View from property
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
View from room
Exterior
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Spin Cafe
    1 min walk
  • Townsville Station
    11 min drive
  • Townsville, QLD (TSV)
    23 min drive

Room options

Deluxe King Ocean

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Resort King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Marina

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Ocean Room

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Executive Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Ocean View

  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Resort Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Resort Twin Ocean View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Marina

  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Resort King Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Ville Resort - Casino. During your stay, you'll be connected to the convention center, and just a quick walk from Townsville Entertainment & Convention Centre. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs, or body wraps at Hands in Harmony
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 28.95-36.95 for adults and AUD 0-14.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • The Palm House
  • Room Service
  • Spin Cafe
  • Quarterdeck
  • Miss Songs

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 24 casino gaming tables
  • 370 casino slot machines
  • 2 casino VIP rooms
  • Casino (13638 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Films for purchase

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness
Shame about the lack of transport
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient.
Stayed 2 nights in Sep 2024

2/10 Terrible

Brendan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Twice i have stayed at the resort paying good money to be there and twice i have been refused entry as a guest. Im not impressed with the service and feel ripped off. The staff were surprised when i told them i was a guest staying at the resort each time and still were not budging on letting me enjoy my stay in the casino. I dont know we hat else to say aopart from im rather dissapointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, with a few dinings options to choose from on site. Easy parking and great valet service. Only thing I could fault was the bed was a bit hard even with a mattress topper but other than that had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sonja

Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Stayed 3 nights in Sep 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, pool and swim up bar was lovely. Views from the room were spectacular:
Stayed 2 nights in Sep 2024

10/10 Excellent

Majelle

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, They were great with check in, departure and parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alster

Travelled with family and small children
Liked: Amenities
Very good service!
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Kyle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast easy services
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the swim up bar and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaquille

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christisn

Stayed 1 night in Aug 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Requested sheets and blanket, no doona when booking. Confirmed same on day of arrival. When we checked in at 11pm after a long day of travel and wanted to go to bed, got in and it was a doona. Minibar was full of drinks with caps but no bottle opener. Noisy air conditioner so had to sleep without it
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley, Campbell

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really did feel like you were staying at a resort
Stayed 1 night in Aug 2024