The Ville Resort - Casino

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ville Resort - Casino

View from property
Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
Resort Twin Suite | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Magnetic Island Ferry Terminal
    6 min walk
  • Museum of Tropical Queensland
    13 min walk
  • Townsville, QLD (TSV)
    23 min drive

Room options

Deluxe King Ocean

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Resort King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Marina

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Ocean Room

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Executive Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Ocean View

  • 32.0 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Resort Twin Marina View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Resort Twin Ocean View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Marina

  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Resort King Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Resort Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

Executive King Marina View

  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Ville Resort - Casino

Luxury hotel with 3 restaurants connected to the convention center in Townsville
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Our customers tell us they can't get enough of the pool at The Ville Resort - Casino. During your stay, you'll be connected to the convention center, and just a quick walk from Magnetic Island Ferry Terminal. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, body wraps, or body treatments at Hands in Harmony
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 28.95-36.95 for adults and AUD 0-14.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • The Palm House
  • Room Service
  • Spin Cafe
  • Quarterdeck
  • Miss Songs

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 24 casino gaming tables
  • 370 casino slot machines
  • 2 casino VIP rooms
  • Casino (13638 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Films for purchase

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews" "
Rating 8 - Good. 313 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Requested sheets and blanket, no doona when booking. Confirmed same on day of arrival. When we checked in at 11pm after a long day of travel and wanted to go to bed, got in and it was a doona. Minibar was full of drinks with caps but no bottle opener. Noisy air conditioner so had to sleep without it
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley, Campbell

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really did feel like you were staying at a resort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Excellent delivery of specialty requests to the room pre arrival. And very helpful staff. Excellent room cleaning when we made a mess. Really nice facilities from the view, the bath, the gym, the restaurants, the pool and poolside bar.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful place to stay in Townsville. Staff are so friendly and welcoming and very helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate room, choice of three restaurants, casino floor, sports bar, great breakfast. Only stayed one night enroute to magnetic island but would have been happy to stay longer. Lovely property
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms tired....overall good experience
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

8/10 Good

Bob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property that was relaxed and very enjoyable. The pool area was fantastic, as were the food options and the staff. The minibar and in room amenities was awesome. One thing to note - I am a very light sleeper, please keep in mind that this is an events venue, which means that every night there was music being heard in the bedroom. Isn't wasn't as relaxing as other places once the sun went down. Otherwise, a very nice stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Greg

Travelled with partner
Quite and good access
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, resort rooms are the best
Stayed 3 nights in Jul 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Hing Kong

Stayed 2 nights in Jul 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy free carparking Casino Pool Value for money Did not dissapoint
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay in a great room. Great view of Townsville and the inlet. We unfortunately just stayed overnight, but worked well for us as an overnighter for the Ferry to Magnetic Island.
Stayed 1 night in Jul 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christina

Stayed 5 nights in Jun 2024